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"customers service"

 
 
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1. 
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Great Customer Service on the Telephone (Worksmart Series) by Kristin Anderson (Paperback - Nov 26, 1992)
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3.5 out of 5 stars   (4)
Excerpt - page 29: "... of U.S. Message Corp. the human connections out of the customer contact process. Used well, it can bind together customer service reps, tele- ..."
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3. 
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Customer Service Skills for Success by Robert W. Lucas (Paperback - Jan 14, 2008)
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4. 
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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series) by Robert Bacal (Paperback - Dec 29, 2004)
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3.5 out of 5 stars   (10)
Excerpt - page 3: "... There must be a billion words written about customer service. Advice abounds, from the banal and obvious ( ..."
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5. 
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Customer Service Training 101: Quick and Easy Techniques That Get Great Results by Renee Evenson (Paperback - Sep 2, 2005)
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Excerpt - page 21: "... CHAPTER 1 Taking Baby Steps:The Basics ALWAYS REMEMBER,THE CUSTOMER IS THE REASONYO U HAVEA JOB. What is happening to customer service? ..."
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6. 
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The Employee's Guide to Superior Customer Service ~ - (DVD - Jan 2, 2007)
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7. 
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The Big Book of Customer Service Training Games: Quick,Fun Activities for All Customer Facing Employees by Peggy Carlaw and Vasudha Kathleen Deming (Paperback - Oct 1, 2006)
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8. 
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Customer Service Skills for Success by Robert W. Lucas (Kindle Edition - Jan 14, 2008) - Kindle Book
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9. 
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Superior Customer Service: How to Keep Customers Racing Back to Your Business--Time Tested Examples from Leading Companies by Dan Blacharski (Paperback - Jan 30, 2006)
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Excerpt - page 13: "... BASICS OF CUSTOMER SERVICE verybody's heard the expressions service with a smile, the customer ..."
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10. 
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1-Year Replacement Plan for Electronics Products $150 to $174.99 by N.E.W. Customer Service Companies, Inc.
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2.2 out of 5 stars   (10)
11. 
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Customer Service For Dummies by Karen Leland and Keith Bailey (Paperback - May 1, 2006)
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Excerpt - page 8: "... In this part of Customer Service For Dummies, 3rd Edition, we explore the basic ..."
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12. 
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Award Winning Customer Service: 101 Ways to Guarantee Great Performance by Renee Evenson (Paperback - Sep 12, 2007)
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Excerpt - page 3: "... behavior, you will lose business. The first step to exceptional customer service is awareness. ..."
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13. 
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Customer Service: A Practical Approach (5th Edition) by Elaine K. Harris (Paperback - Jun 28, 2009)
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14. 
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Would You Do Business With You? - How to Get, Keep, & Wow Customers - Customer Service DVD Training Video ~ Jane Handly (DVD - Aug 17, 2005)
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15. 
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What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services by Anthony Ulwick (Hardcover - Aug 16, 2005)
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Excerpt - page 21: "... their creative skills to devise breakthrough products and services. Needs Customers' needs are usually expressed as high-level descriptions of the overall ..."
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16. 
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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation by Robert Bacal (Kindle Edition - Dec 29, 2004) - Kindle Book
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3.5 out of 5 stars   (10)
 
 
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