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The Quest for Loyalty: Creating Value Through Partnerships (Harvard Business Review Book) by Frederick F. Reichheld and Scott D. Cook (Hardcover - Nov. 1, 1996)
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TMC[TM] labs review. (TMC Labs).(PrairieFyre Contact Center Suite 3.0)(Evaluation): An article from: Customer Interaction Solutions (Digital - July 30, 2005) - HTML
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TMC[TM] Labs Review.(Software Review)(Evaluation): An article from: Customer Interaction Solutions (Digital - July 28, 2005) - HTML
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TMC[TM] Labs Review.(SIMUL8 2000)(Software Review)(Evaluation): An article from: Customer Interaction Solutions (Digital - July 28, 2005) - HTML
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Simul8.(Simul8 7.0)(Evaluation): An article from: Customer Interaction Solutions (Digital - June 1, 2005) - HTML
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eSupport essentials version 4.0. (TMC Labs).(Evaluation): An article from: Customer Interaction Solutions (Digital - July 29, 2005) - HTML
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Sideware.(Enterprise Interaction Suite 4.0)(Evaluation): An article from: Customer Interaction Solutions (Digital - June 1, 2005) - HTML
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