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Product Description
Amazon.com Product Description
An ingenious way to protect against germs, bacteria, and the unnecessary risk of sickness and infection, this sensor soap pump's streamlined design takes safety smarts to a new level of sleek. The pump's hands-free dispenser operates by a motion sensor, adjusting between four preset volume settings to squirt just the right amount of soap desired--no more touching dirty nozzles or dealing with messy bars of gloppy soap. It also offers a continuous dispensing feature, which allows for manually dispensing soap directly onto items such as dirty dishes in the kitchen sink or soiled clothing in a laundry room. Best of all, the unit's optional LED light timer blinks for 20 seconds, providing a fun and instructive method for teaching kids how long to lather for clean hands. Other highlights include a rustproof chrome-plated top cover, a stainless-steel backsplash that can be easily wiped down when water-spotted, and a 14-ounce clear acrylic reservoir for a quick view of soap levels. Equipped with a large opening for convenient refilling of soap or lotion, the sensor pump operates on four AA batteries (not included) and measures approximately 6 by 3 by 8-1/5 inches.
Product Description
Leave it to simplehuman to revolutionize the way we wash our hands. The sensor soap pump dispenses soap touch-free to help avoid cross-contamination. Simply place your hand under the sensor to dispense soap automatically. An optional LED light timer blinks for 20 seconds to indicate how long to lather for germ-free hands. Four volume settings allow the pump to dispense preset amounts of soap or lotion. Operates on 4 AA batteries (not included).
Customer Reviews
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Most Helpful Customer Reviews
224 of 226 people found the following review helpful:
5.0 out of 5 stars
Read this if you're having trouble getting the dispenser to work,
By
This review is from: simplehuman Sensor Pump, for Soap or Sanitizer, Black, 14 Ounces (Kitchen)
Hi. After reading all the comments about little or no soap being dispensed, I thought the following info might help. In the spot where the soap dispenses, there is a very small plug which controls the flow which you need to gently pull out and release (not break off) in order to break the vacuum seal. This information is not included in the regular instructions, but rather is written on a small 2-inch square piece of paper in the box. I was getting very frustrated because I had "primed" the soap dispenser at least 30 times and nothing had come out. I noticed the small plug, and while looking through the box again found the small piece of paper with the additional instruction. After that, it worked great! I use a generic version of Soft Soap, and we find the lowest setting dispenses more than enough soap.
78 of 80 people found the following review helpful:
4.0 out of 5 stars
One modification makes this a 5 star product,
By
Amazon Verified Purchase(What's this?)
This review is from: simplehuman Sensor Pump, for Soap or Sanitizer, Black, 14 Ounces (Kitchen)
These soap pumps are incredibly simple, have great looks, function very well, are reliable, hold a lot of soap, and have a few features which are useful. The other reviews on here go into more detail about these attributes so I will not bother repeating the details. Unfortunately, the pumps may not function reliably directly out of the box. The two pumps that I received this week both experienced the same issue. It took 2 minutes to fix both of them with a simple modification.
Before making the modification, it is worth trying an adjustment which is buried on Simplehuman's website in the FAQ section for this product. It states: "I'm trying to prime my sensor soap pump but soap isn't coming out. What do I do? Air bubbles may have gotten trapped in your soap pump during shipping. To release the air bubbles, locate the notch on the nozzle of your soap pump (where the soap comes out). Turn the notch with your fingernail, paperclip, or small screwdriver, then try to prime again. You may also try tapping your soap pump onto the countertop to release the air bubbles. If you still have difficulty, just call up our customer service team: 888-988-8880. (Mon.-Fri., 8am-5pm PST)" The notch they mention is a tiny slit in the center of the nozzle. The nozzle itself does not move but that slit is on a rubber disc that can spin around. I used the end of tweezers, stuck it in the slit, and spun it around a few times. You can also try pulling it out of the nozzle slightly being very careful not to pull it too hard. It can stick out from the nozzle by a couple millimeters but it is very hard to get a grip on it so it can be pulled out. You probably do not need to pull it outward, spinning the disc around should be enough. I did not try tapping it on the counter top, if all else fails it is probably worth a shot. The modification that was required to fix both of my units was explained in a comment on another review. The problem did not appear immediately after setting up the pumps. They appeared to work fine for a few days, then pretty much simultaneously the problem began happening on both of them. When attempting to get soap I would hear a pop noise which sounded like air being sucked into the nozzle. Subsequently, no soap would dispense on that attempt. If I tried a few times I would eventually get enough soap to wash my hands. I also noticed air bubbles entering the reservoir from the bottom where the soap is supposed to be pumped through. I want to be clear that this happened on both of my pumps so I do not believe that either of my units are defective. After some testing I found that removing the reservoir cap not only solved that problem, it caused the pumps to dispense much more soap. The pumps were also quieter. When the covers are on it appears that a vacuum forms in the reservoir as soap is dispensed. Eventually this vacuum becomes strong enough to pull air in through the nozzle when a user attempts to dispense soap. The air eventually makes its way into the reservoir as I explained above. This problem not only causes little to no soap to be dispensed every four to five attempts, it may also cause damage to the pump itself. The solution is to prevent the vacuum from ever forming in the reservoir chamber. By heating a needle, pin, or paper clip until it is red hot it can be poked through an inconspicuous location on the cover. Next to the rubber handle is a good choice. Just be careful when doing this, and make sure to poke it starting from the underside because the center handle is actually larger on the underside. This tiny hole allows air to enter the chamber as soap is pumped out of it. I was worried that the holes would end up looking like a melted/burned mess but they look fine, almost like the cap was designed with them. This adjustment does result in irreversible damage to the product, but considering that the hole is only on the reservoir cap, you could always get a new cap (should be cheap) if this adjustment goes horribly wrong for you. This has been done on at least 3 pumps and it has worked perfectly with all of these attempts. After making these adjustments I could not be any happier with this product. My soap pumps function perfectly, every single time they are used. I run them both on the minimum setting which provides plenty of soap. One dispenses hand soap and the other has dish soap. Surprisingly, the dish soap dispenser tends to dispense slightly more soap than the hand soap unit even though the instructions suggest that more viscous soaps may require a higher dispense setting. If I did not have to make a modification I would have given this product 5 stars. Both of my pumps are definitely 5 star products now that I have modified them. Out of the box there are too many variables, you could end up with a 1 star product that barely works or if you're lucky you may never have a problem. I deducted one star because of this design flaw, but there's nothing stopping you from making these adjustments to get that 5 star performance.
55 of 56 people found the following review helpful:
4.0 out of 5 stars
Enough soap?,
By Steve W (N.C.) - See all my reviews
This review is from: simplehuman Sensor Pump, for Soap or Sanitizer, Black, 14 Ounces (Kitchen)
Own two of these Simple Human Sensor Soap Dispensers and at first I had the same opinion of a few others...with the control set at maximum it sure didn't put out nearly as much Soft Soap as the old type hand pump it replaced. Then I made another discovery that all should consider a possibility. Do we really need as much soap as the old pumps dispensed? I found that indeed for years I had been using more than was necessary...the amount dispensed by the Simple Human Soap dispenser was quite adequete for normal hand washing and if I had especially oily, grimy hands it was no problem to wash, rinse, and then re-wash.
Yes it took me awhile to adjust to the fact that it just didn't require as much soap product as I was accustomed to using but the net effect is the bottle of Soft Soap now lasts much longer and my hands are just as clean as ever. Good product that economically and reliably will help you keep those hands clean...with less soap than you are used to using(and perhaps wasting). I purchased these at Bed, Bath & Beyond with one of 20% Off flyers they send me almost weekly, net cost was $31.95 ea.
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