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simplehuman Sensor Pump, for Soap or Sanitizer, Black, 14 Ounces

3 out of 5 stars 270 customer reviews
| 4 answered questions

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  • Motion-sensor pump offers hands-free dispensing of soap or lotion
  • Clear acrylic reservoir with 14-ounce capacity; 4 preset volume settings
  • Optional 20-second LED light timer; continuous dispensing function
  • Stainless-steel backsplash; requires 4 AA batteries (not included)
  • Measures approximately 6 by 3 by 8-1/5 inches; 2-year limited warranty
2 new from $79.90

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Product Description

Leave it to simplehuman to revolutionize the way we wash our hands. The sensor soap pump dispenses soap touch-free to help avoid cross-contamination. Simply place your hand under the sensor to dispense soap automatically. An optional LED light timer blinks for 20 seconds to indicate how long to lather for germ-free hands. Four volume settings allow the pump to dispense preset amounts of soap or lotion. Operates on 4 AA batteries (not included).

Product Information

Product Dimensions 5.9 x 3.1 x 8.2 inches
Item Weight 1.5 pounds
Shipping Weight 3.5 pounds
Department Cookware
Manufacturer simplehuman
ASIN B000Q6L7JQ
Origin USA
Item model number KT1078
Customer Reviews
3 out of 5 stars 270 customer reviews

3 out of 5 stars
Best Sellers Rank #744,798 in Home and Kitchen (See Top 100 in Home and Kitchen)
#1,010 in Home & Kitchen > Bath > Bathroom Accessories > Holders & Dispensers > Dispensers > Countertop Soap Dispensers

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

By J. Souza on December 16, 2008
Hi. After reading all the comments about little or no soap being dispensed, I thought the following info might help. In the spot where the soap dispenses, there is a very small plug which controls the flow which you need to gently pull out and release (not break off) in order to break the vacuum seal. This information is not included in the regular instructions, but rather is written on a small 2-inch square piece of paper in the box. I was getting very frustrated because I had "primed" the soap dispenser at least 30 times and nothing had come out. I noticed the small plug, and while looking through the box again found the small piece of paper with the additional instruction. After that, it worked great! I use a generic version of Soft Soap, and we find the lowest setting dispenses more than enough soap.
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These soap pumps are incredibly simple, have great looks, function very well, are reliable, hold a lot of soap, and have a few features which are useful. The other reviews on here go into more detail about these attributes so I will not bother repeating the details. Unfortunately, the pumps may not function reliably directly out of the box. The two pumps that I received this week both experienced the same issue. It took 2 minutes to fix both of them with a simple modification.

Before making the modification, it is worth trying an adjustment which is buried on Simplehuman's website in the FAQ section for this product. It states:

"I'm trying to prime my sensor soap pump but soap isn't coming out. What do I do?

Air bubbles may have gotten trapped in your soap pump during shipping. To release the air bubbles, locate the notch on the nozzle of your soap pump (where the soap comes out). Turn the notch with your fingernail, paperclip, or small screwdriver, then try to prime again. You may also try tapping your soap pump onto the countertop to release the air bubbles. If you still have difficulty, just call up our customer service team: 888-988-8880. (Mon.-Fri., 8am-5pm PST)"

The notch they mention is a tiny slit in the center of the nozzle. The nozzle itself does not move but that slit is on a rubber disc that can spin around. I used the end of tweezers, stuck it in the slit, and spun it around a few times. You can also try pulling it out of the nozzle slightly being very careful not to pull it too hard. It can stick out from the nozzle by a couple millimeters but it is very hard to get a grip on it so it can be pulled out. You probably do not need to pull it outward, spinning the disc around should be enough.
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Own two of these Simple Human Sensor Soap Dispensers and at first I had the same opinion of a few others...with the control set at maximum it sure didn't put out nearly as much Soft Soap as the old type hand pump it replaced. Then I made another discovery that all should consider a possibility. Do we really need as much soap as the old pumps dispensed? I found that indeed for years I had been using more than was necessary...the amount dispensed by the Simple Human Soap dispenser was quite adequete for normal hand washing and if I had especially oily, grimy hands it was no problem to wash, rinse, and then re-wash.

Yes it took me awhile to adjust to the fact that it just didn't require as much soap product as I was accustomed to using but the net effect is the bottle of Soft Soap now lasts much longer and my hands are just as clean as ever.

Good product that economically and reliably will help you keep those hands clean...with less soap than you are used to using(and perhaps wasting).

I purchased these at Bed, Bath & Beyond with one of 20% Off flyers they send me almost weekly, net cost was $31.95 ea.
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Wanting an automatic liquid soap dispenser for the kitchen, I set out to find a device that was stylish and performed well. I checked the Internet and found several rave reviews for the Simplehuman Sensor Soap Dispenser. After looking into this product I decided that it would look great in my kitchen, and it sounded like a solid performer. I had a hard time finding a merchant that sold this unit, so I purchased it directly from the Simplehuman web site. It arrived in just a couple of days. I installed 4 AA batteries and filled it with liquid SoftSoap. I primed the unit, as suggested, by holding down the constant feed button until liquid soap starting coming out. I then stuck my hand under the unit. It made a slight sound, while displaying a pretty blue light, but no soap came out. I adjusted the little wheel, which is supposed to control the amount of soap that is dispensed, and tried the unit again. This time just a tiny dab of soap came out into my hand. I cranked up the adjustment wheel all of the way and waved my hand under the dispenser again. A slightly larger dab of liquid soap came out into my hand. Not nearly enough for washing adult sized hands.

I repeated this over and over again but the dispenser just didn't output nearly enough soap. I called the Simplehuman customer support line and told them about the problems I was having. The woman was extremely friendly and apologetic, and agreed to send out a new Sensor Soap Dispenser right away. After another couple of days my new dispenser arrived. After installing new batteries and more liquid soap, I started testing the new unit. This one worked slightly better, but still did not dispense nearly enough soap, even when at the maximum setting.
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