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Orient Originals, Inc. established in 1985, is an importer and manufacturer of home textiles and home furnishings. We are part of a large global manufacturing group.

We offer a wide range of products that make your homes fun and comfortable at unbeatable prices. We achieve this by eliminating all middlemen and extra layers in the manufacturing and distribution process.

We pledge to provide:

  • Highest Quality
  • Unbeatable Pricing
  • Unsurpassed Customer Service

    We are based in Jersey City NJ and we have...

  • Orient Originals, Inc. established in 1985, is an importer and manufacturer of home textiles and home furnishings. We are part of a large global manufacturing group.

    We offer a wide range of products that make your homes fun and comfortable at unbeatable prices. We achieve this by eliminating all middlemen and extra layers in the manufacturing and distribution process.

    We pledge to provide:

  • Highest Quality
  • Unbeatable Pricing
  • Unsurpassed Customer Service

    We are based in Jersey City NJ and we have partnered with Amazon to process and ship your orders. All our customer service staff is based in our Jersey City location as well. Please shop with confidence, you will be highly satisfied with your purchase.

    Orient Originals, Inc.
    55 Edward Hart Drive
    Jersey City NJ 07305

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    Have a question for Orient Originals?
    Customer Service Phone: 201-332-0072
    30 days90 days12 monthsLifetime
    Positive 99% 99% 98% 96%
    Neutral 0% 0% 1% 2%
    Negative 0% 0% 0% 2%
    Count5021,7295,42120,158

    RETURNS FULFILLED BY ORIENT ORIGINALS, INC.:

     

    Within 20 Days of Receipt any item(s) purchased direct from us may be returned (must be in ORIGINAL CONDITION):

     

    By Phone Request:

    Contacting Orient Originals, Inc. at 201-332-0072 to obtain a RETURN AUTHORIZATION NUMBER (RA#)

    CUSTOMER SERVICE is available Monday - Friday 9:00 am to 4:30 pm (Eastern Standard Time).

    RESTOCKING FEE OF $9.95 WILL BE APPLIED

    CUSTOMERS ARE RESPONSIBLE FOR RETURN SHIPPING – ALL ITEMS MUST BE SHIPPED PRE-PAID GROUND SERVICE ONLY

     

    UNAUTHORIZED RETURN(S) OR A REFUSED PACKAGE IS SUBJECT TO AN AUTOMATIC $20.00 HANDLING FEE


    RETURNS RECEIVED AFTER 20 DAY TIME LIMIT WILL NOT BE HONORED

    Send Returns To:
    Orient Originals Returns Department
    55 Edward Hart Drive
    Jersey City N.J. - 07305

    List RA#

    All returns are subject to inspection

    If approved expect refund, less shipping charge and restock fee within 30 days of receipt of return.
    Ground shipping cost will be refunded ONLY if shipped an Incorrect Item(s) or if that item(s) has a manufacturer defect.

     

    RETURNS FULFILLED BY AMAZON: 

    Any item processed through Amazon direct must adhere to Amazon’s Returns & Procedures.  Please refer to the Amazon Return Policy.

    To initiate a return, visit Amazon's Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.




    Orient Originals Shipping Rates



    Listed below are shipping details for Orient Originals, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping Rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    Continental US
    Continental US Street · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $49.99 $6.00
    $50.00 to $99.99 $8.00
    $100.00 to $199.99 $15.00
    $200.00 to Up $0.00

    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


    *  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
        Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Israel, Mexico, South Africa, Saudi Arabia

    Shipping Policies

    Shipping Policies: Most orders are shipped the next business day after they are received by us. We only ship to street addresses in the continental United States. We do not ship to: Post office boxes, APO/FPO addresses, any addresses outside the continental United States. We ship by FedEx or UPS ground service only. We do not offer overnight, second day, or third day express service.

    Privacy and Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Policy. In addition, we want you to be aware that Amazon.com will provide Orient Originals with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Orient Originals's Privacy Policy.

    Privacy Policy

    1. We do not sell, rent, or trade your personal information to any third party, NEVER.
    2. All the transactions are processed through the Amazon e-commerce system.
    3. For more detailed information on Amazon.com's privacy policy, please check their web site.

     

    For more information see Amazon.com's Privacy Policy.


    Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from Orient Originals through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Orient Originals may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Orient Originals through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.


    A-to-z Guarantee

    Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon.com automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt...Read more

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