Most helpful critical review
5 of 6 people found the following review helpful
Nice product, adapters not durable, poor service
on August 15, 2010
The power monkey itself is fine, worthy of four stars. It could be improved by pass-through capability (i.e., charge a device directly from the solar panel, rather than solar-charging the battery, then charging the device from the battery) but otherwise it's great. It's powered my phones and iPod through lots of travel.
Unfortunately, the adapters are a little flimsy. The iPod adapter fell apart after about a year of constant use. I could repair it with a little glue and solder, so no big deal so far.
When I finally joined the herd and bought an iPhone, I needed a new adapter (partial blame to Apple here for failing to maintain compatibility between iPod and iPhone adapters. How hard would it have been, guys?). So I ordered two (one for spare, knowing the adapter durability problems), waited the requisite few weeks for the shipment to the US, and then opened it to find they'd shipped the wrong adapters. The shipping label says iPhone adapters, the actual parts are iPod adapters. OK, mistakes happen, so no big deal. The return/exchange policy says I need to email them for exchange paperwork. Email sent, no reply.