Most helpful critical review
18 of 24 people found the following review helpful
Great eventually, but initial setup required some fixes on Mac
on December 7, 2013
Upgraded to this from 2 older Dell monitors, which still work great but are too small for my needs.
I was torn between the 24" Dell U2412M and a similar HP model, but then saw a great deal Cyber Monday deal on Newegg for this one, which sold me. I am very happy with it overall, but largely because I got a huge discount.
I really like the (rather odd/non-standard) aspect ratio.
The wide screen is perfect for video/graphics work w/lots of palettes & menus that I can now leave off to the side instead of dragging them all the way to a separate monitor. Some people complain that it isn't tall enough, but it's slightly taller than my old ones & 2x as wide, so I'm happy.
The stand isn't great. It swivels at the base, but the height is fixed. If I were much taller it'd have to put this on a phone book. The cable management is also kind of dumb - just a hole in the stand which leaves things exposed, instead of the older approach of clipping cables behind the stand.
2 stars lost for screwy setup and troubleshooting I shouldn't have had to do...
First, there are 2 full-size DisplayPorts on the back, which is cool, but only 1 works with a single monitor and there's no label or indication which one. The 2nd one is an output for "daisy chaining" DisplayPort 1.2-compatible monitors, so if you plug the computer in there you get no signal. Would've been easy to label "input/output" but they don't.
Second, don't attempt to daisy chain or enable DisplayPort 1.2 in the settings menu unless you actually know what that means. I didn't, and it didn't work as I expected...
If you enable 1.2 without a 2nd monitor properly attached (or if your video card isn't capable of supporting it) your monitor goes black. There's a warning about this, but they DON'T say you also lose access to the DisplayPort menu, so you can't easily reverse it! To fix it you have to press & hold the menu button to select DisplayPort as the source. After holding it for a few seconds, the DisplayPort 1.1/1.2 dialogue pops up & you can disable 1.2 to go back to single-monitor mode. This was screwy too & took a few tries. Generally the monitor menu isn't all that intuitive.
Finally, and most importantly:
The monitor looked AWFUL out of the box & hooked up via DisplayPort to my 2011 Macbook Pro.
It was worse than a cheap netbook screen and very disappointing.
If I hadn't known better it would've gone right back in the box, but it's an easy fix.
The problem is with DisplayPort & Macs specifically. Probably not an issue w/Windows.
The monitor can use either RGB or YCbCr color space.
OS X by default ONLY outputs YCbCr, which results in a grainy, illegible display that's missing a lot of color information.
The solution is to "Force RGB Mode" in Mac OS X to fix the picture.
This link explains the process (or Google "Force RGB mode Mac"):
Download the Ruby patch linked in the explanation (right-click/save as to save it to your Home directory), and run it in Terminal. This creates a display profile that overrides the default. Once saved in the proper location, you restart & the monitor should look great.
Overall, I'm very happy w/the end result, but primarily because I paid 50% less on sale and because I was able to troubleshoot some incredibly bad settings myself. If I'd paid full price & didn't know how to fix the defaults, I'd be upset.