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120 of 124 people found the following review helpful
on March 30, 2010
We purchased the Ergo Baby carrier and Heart to Heart infant insert for use with our two-month-old son. Overall, my baby and I are very happy with the product.

Pros:

1. I love that this insert holds the baby upright -- my son definitely prefers being carried this way. (The older style infant insert carries the baby in a reclining position, "sling-style.")

2. The insert positions the baby EXACTLY the way I hold him when I'm cuddling him close to my chest. The little padded seat holds him up the way I hold him with my hands, and his legs are positioned exactly the same way. This tells me that the Heart to Heart insert really does mimic the most natural way of carrying a child.

3. It doesn't put all his weight on his crotch, unlike other front carriers.

Cons:

1. It's very fluffy and padded. This is great for winter time, as you don't need coats or blankets for the baby. But if you were to carry a summer-born infant in this carrier, you and he might become uncomfortably warm.

2. It's a little tricky to position the baby in comfortably, and the directions aren't entirely clear. (At one point, the directions say it's important to put your hands under the baby's bottom and rotate the baby forward, which I'm still not quite sure I'm doing correctly.) But after a couple times, it's much easier.

3. The baby's feet are still inside the carrier and always feel a bit squished. My son seems perfectly comfortable, so I'm sure it doesn't bother him, but they do look rather squished.

Overall, I would highly recommend this product for a fall- or winter-born baby. If you live in a place with very hot weather and your baby will be a newborn during the warm months, you might need something a little more light weight.
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89 of 93 people found the following review helpful
The Ergo is a wonderful carrier that you, your spouse and baby can use comfortably for hours, whether you're running errands, traveling, hiking or just hanging out with your baby at home. I have used them with all my three kids from the time they were born - there are three types:

(1) ERGObaby Original Baby Carrier, Black/Camel), made of thick canvas-like cotton with soft flexible shoulder straps and a soft lining. It has a roomy pocket in front with a zipper for your wallet, keys, cell phone, passport, etc. I had this one for 4 years with 3 kids, still going strong. It can be used even with older toddlers as it goes to 40 lbs if needed.
(2) Ergobaby Performance Collection Charcoal Grey Carrier- this carrier has a more snug fit with thick, stiff contoured straps - I found this one very uncomfortable, with much more fabric covering my child than the original Ergo. The space for my baby was less roomy, so I returned it. However, many parents do like it.
(3) ERGObaby Original Collection Sport Baby Carrier - Black - this is a lightweight version of the original, with a streamlined design. Great for summer, has longer straps than the original, but it doesn't have the storage pocket in front for personal items. The original Ergo (#1) provides more coverage & warmth for the baby.

Some models are sold with extender belts, for people with larger frames. Make sure it is in the description if you need this.

The Ergos can be used with young babies if you use it with aERGObaby Original Infant Insert, Natural - this works well up till about 4-5 months. After this you can use the Ergo by itself. You can nurse with it on in privacy (with attached hood/ cover) and your baby can nap as well - with or without the insert.

There is an Ergobaby Baby Carrier Winter Weather Cover - Black available that attaches to the Ergo - expensive but very thick and good for winter months, but not waterproof. If you can find it, there is also a Ergo Baby ERG-WCR414 Water-Resistant Weather Cover that is basically a thin outer shell that snaps into this fleece cover - great for rain. These are worth it if you have twins or are outdoors a lot - I wish I had gotten both early on instead of struggling with snowsuits, big bulky coats and trying to push a stroller while holding an umbrella. I also wish they were less expensive! I found over time that wearing a big coat or a thick blanket worked just as well.

Washing is straightforward, just cold water, mild detergent and drip dry, infrequently though. Spot cleaning is recommended. All my kids loved to bite the straps so putting Diono Soft Wraps Car Seat Harness Pads (Formerly Sunshine Kids) - Black on them kept the carrier from getting dirty - the strap covers are easy to wash and fairly inexpensive, so have a second pair as a backup and you're set.

In terms of resale, the Ergos were a great investment, as they are in high demand among other twin moms (you can use two, one front one in back and carry two babies!). I recovered about 40 percent of what I paid new, both for the Ergo Sport and for an Original Ergo. I still have one Ergo original left for travel (airports, etc) and for emergencies (we've been evacuated twice due to hurricanes, very hard with little kids). At age three, my twins no longer use the Ergo but it's good to know they can if needed. So in terms of how long you can use it- figure up to age four or so.

BABY BJORN

If you are comparing any of the Ergo's with the BABYBJORN Baby Carrier Active, Black/Silver, which offers lumbar support, the Ergo is a better option simply because past 20 lbs (about a yeal old), the baby's frontward facing position and weight will cause a lot of strain on your shoulders, making it painful to carry bigger babies for an extended period of time. I found the lumbar support did little to help. Likewise, the thick padding is very hot in warmer weather for your child. The BABYBJÖRN Baby Carrier One - Black, Mesh has a lighter weight material but offers even less support is very cold in winter months.

Neither of the Baby Bjorns did not work for me past age one, and was difficult to use with my preemies as they were too small.

In terms of resale, the Baby Bjorn looks fairly new after washing if you do it with cold water, mild soap and drip dry. I recovered a third of what I paid for it, but as these are more common, prices vary widely and you may get less. Some sell for much less.

A DOCTOR'S OPINION

Lastly, I had an orthopaedic surgeon look at the Ergo carrier - he considered the positioning of both my babies ideal in promoting their proper hip development, as the child is in a natural sitting position. The Baby Bjorn, not as good as the baby's basically hanging, and not recommended at all, any type of carrier that keeps the baby's legs straight and together.

Why ask for a doctor's input? Both my preemie twins had developmental issues that affected their mobility, so being able to carry them around easily was critical (my daughter was born with hip dysplasia and wore a pavlik harness for three months, while my son had severe hypotonia which made him unable to walk until he was two). I was able to use the carrier with both children, even when my daughter was immobilized in the harness. The carrier made getting around with our twins much more comfortable for them and for us.

So there you go - my experience as a mom of twins that needed to carry my children for extended periods, who has owned all five carriers and accessories described above. If I had to do it over, I would only buy the Ergo carrier, either the Original or the Sport.
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71 of 76 people found the following review helpful
on November 19, 2013
This is one of the best baby products that I own! Well worth paying that little bit extra for a product that will give you great value over time - as you will get so much use out of it. Especially great for city/apartment dwellers who will be using a carrier as much as they will a stroller. I also have the Baby Bjorn Miracle, which we used more when baby was smaller, so I have thrown in the odd comparison as I know lots of people compare these two carriers. Here are the Pros and Cons for the Ergo...

PROs:
- So comfortable to wear - and I have a 26 pound 10 month old! Soft cotton and the must-have waist strap to support the weight on your hips (please don't even bother thinking about buying a carrier without a waist strap!)

- Comfortable for baby. Baby LOVES riding in the Ergo on the front and back. There are lots of people who claim that the 'straddle' position is more comfortable for baby, than the 'crotch' position that the Baby Bjorn has and that the Ergo is better for baby's hips. I don't know whether this is scientifically true or not, but our baby has happily sat in both the Bjorn and the Ergo. I would say that the Bjorn worked well for us when baby was smaller and lighter, but he seems more comfortable in the Ergo now he is bigger and heavier!

- Multiple ways of wearing - front, back and side (admittedly I have not used the 'side' position...) There is not the option to face baby outwards, but personally for me this is not a con, as I never used this option on the Bjorn. Obviously every baby is different, but mine quite happily likes facing in, plus he can still quite easily see what is going on around him (and he is a nosy baby!)

-Sleeping hood/Sun cover. This is a great plus over the Bjorn. It blocks out the outside world and makes it a little darker inside. Even now our little guy will happily sleep in there when we go for hikes. This can also be used as a sunshade. I'm ashamed to say our baby got a tiny streak of sunburn on his face when he was a few months old and riding in the Bjorn. Although we thought we had covered him up well with a sunhat etc, the tiniest chink of light had snuck through onto his face! Admittedly he is fair skinned and it was not really the fault of the carrier, but we may have been helped out by a sun cover...

- Can be used through all stages of infant and toddlerhood, high weight limit - up to 45 pounds. You do need to purchase the infant insert as an extra (which is $25 on amazon) but this still makes it cheaper and more versatile than the Baby Bjorn Miracle. I have not used the infant insert, so can not comment on the effectiveness of this though. We were very happy with the Baby Bjorn while our son was a smaller baby, but he became too big for it by around 6 or 7 months (his legs bumped into my knees!) Looking back I wish we had bought the Ergo from the beginning, as we could have saved buying two carriers...

- Pretty - come in a variety of colors and patterns.

- Easy to wash and dry.

- Compact - folds down easily to travel with or put in the bottom of the stroller.

- Durable - Material is thick, yet soft. The carrier seems strong and well made. It's going strong after 4 months of constant use so far. I will report back on this after further use...

Cons - I honestly can not think of any! Some people have commented that they are rather pricey, which they are a little, but no more than any of the other premium baby products out there. I do not think they are as overpriced as the Baby Bjorn, considering the time span that you can potentially use the product. If you use it a lot, you get good value for money.

Overall - this is one of my MUST HAVE baby products. LOVE it!
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37 of 41 people found the following review helpful
The Ergo is a wonderful carrier that you, your spouse and baby can use comfortably for hours, whether you're running errands, traveling, hiking or just hanging out with your baby at home. The Ergobaby Infant Insert was invaluable for us, as our twins were tiny and needed to be carried much of the time due to developmental issues. Finding the best carrier was critical, Ergo's were the answer.

I have used the Ergos and insert with all my three kids from the time they were born - there are three types:

(1) ERGObaby Original Baby Carrier, Black/Camel), made of thick canvas-like cotton with soft flexible shoulder straps and a soft lining. It has a roomy pocket in front with a zipper for your wallet, keys, cell phone, passport, etc. I had this one for 4 years with 3 kids, still going strong. It can be used even with older toddlers as it goes to 40 lbs if needed.
(2) Ergobaby Performance Collection Charcoal Grey Carrier- this carrier has a more snug fit with thick, stiff contoured straps - I found this one very uncomfortable, with much more fabric covering my child than the original Ergo. The space for my baby was less roomy, so I returned it. However, many parents do like it.
(3) ERGObaby Original Collection Sport Baby Carrier - Black - this is a lightweight version of the original, with a streamlined design. Great for summer, has longer straps than the original, but it doesn't have the storage pocket in front for personal items. The original Ergo (#1) provides more coverage & warmth for the baby.

Some models are sold with extender belts, for people with larger frames. Make sure it is in the description if you need this.

The Ergos can be used with young babies if you use it with aERGObaby Original Infant Insert, Natural - this works well up till about 4-5 months. After this you can use the Ergo by itself. You can nurse with it on in privacy (with attached hood/ cover) and your baby can nap as well - with or without the insert.

There is an Ergobaby Baby Carrier Winter Weather Cover - Black available that attaches to the Ergo - expensive but very thick and good for winter months, but not waterproof. If you can find it, there is also a Ergo Baby ERG-WCR414 Water-Resistant Weather Cover that is basically a thin outer shell that snaps into this fleece cover - great for rain. These are worth it if you have twins or are outdoors a lot - I wish I had gotten both early on instead of struggling with snowsuits, big bulky coats and trying to push a stroller while holding an umbrella. I also wish they were less expensive! I found over time that wearing a big coat or a thick blanket worked just as well.

Washing is straightforward, just cold water, mild detergent and drip dry, infrequently though. Spot cleaning is recommended. All my kids loved to bite the straps so putting Diono Soft Wraps Car Seat Harness Pads (Formerly Sunshine Kids) - Black on them kept the carrier from getting dirty - the strap covers are easy to wash and fairly inexpensive, so have a second pair as a backup and you're set.

In terms of resale, the Ergos were a great investment, as they are in high demand among other twin moms (you can use two, one front one in back and carry two babies!). I recovered about 40 percent of what I paid new, both for the Ergo Sport and for an Original Ergo. I still have one Ergo original left for travel (airports, etc) and for emergencies (we've been evacuated twice due to hurricanes, very hard with little kids). At age three, my twins no longer use the Ergo but it's good to know they can if needed. So in terms of how long you can use it- figure up to age four or so.

BABY BJORN

If you are comparing any of the Ergo's with the BABYBJORN Baby Carrier Active, Black/Silver, which offers lumbar support, the Ergo is a better option simply because past 20 lbs (about a yeal old), the baby's frontward facing position and weight will cause a lot of strain on your shoulders, making it painful to carry bigger babies for an extended period of time. I found the lumbar support did little to help. Likewise, the thick padding is very hot in warmer weather for your child. The BABYBJÖRN Baby Carrier One - Black, Mesh has a lighter weight material but offers even less support is very cold in winter months.

Neither of the Baby Bjorns did not work for me past age one, and was difficult to use with my preemies as they were too small.

In terms of resale, the Baby Bjorn looks fairly new after washing if you do it with cold water, mild soap and drip dry. I recovered a third of what I paid for it, but as these are more common, prices vary widely and you may get less. Some sell for much less.

A DOCTOR'S OPINION

Lastly, I had an orthopaedic surgeon look at the Ergo carrier - he considered the positioning of both my babies ideal in promoting their proper hip development, as the child is in a natural sitting position. The Baby Bjorn, not as good as the baby's basically hanging, and not recommended at all, any type of carrier that keeps the baby's legs straight and together.

Why ask for a doctor's input? Both my preemie twins had developmental issues that affected their mobility, so being able to carry them around easily was critical (my daughter was born with hip dysplasia and wore a pavlik harness for three months, while my son had severe hypotonia which made him unable to walk until he was two). I was able to use the carrier with both children, even when my daughter was immobilized in the harness. The carrier made getting around with our twins much more comfortable for them and for us.

So there you go - my experience as a mom of twins that needed to carry my children for extended periods, who has owned all five carriers and accessories described above. If I had to do it over, I would only buy the Ergo carrier, either the Original or the Sport.
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122 of 149 people found the following review helpful
on December 28, 2009
This is the second Ergo infant insert I've bought. I bought this one hoping it would work better than the old infant insert. It doesn't. Basically, if your newborn doesn't like the Ergo carrier, it's likely neither insert is going to help. You should test the Ergo with your newborn before spending the money.

My husband and I loved the idea of the Ergo carrier, as the hip belt helps alleviate back problems and is much like our packs for backpacking, so we registered for one. But however much we like the carrier, my eight-week-old, 10.5 pound daughter hates it. I've been trying to get her into the Ergo using first the old infant insert, and now the Heart 2 Heart, repeatedly ever since she was born, but with no success. The moment I put her (in the insert) into the Ergo carrier, she starts screaming and doesn't stop until I take her out. I've watched the video for the old insert (note: there's no video for the Heart 2 Heart) and am following their technique exactly, but still she just hates the carrier.

Neither insert provides enough head support for my daughter, which is why I think she screams. The Heart 2 Heart in particular doesn't work; when she's settled into it as per the instructions, the insert doesn't come up high enough to support her head, and she's not a particularly long child. So her head flops forward when she tries to look around, which frustrates her.

Both inserts feel like a bit of an afterthought -- I'm not convinced the Ergo carrier was designed with newborns in mind. Having the baby's feet out one side in the old insert seemed like a stopgap solution, and the Heart 2 Heart doesn't quite solve the issue, either. Interestingly, I picked up a used Baby Bjorn as a last resort after having spent all this money on the Ergo and the inserts, and she likes the Bjorn, because it's stiffer and provides more support. I think she won't like the Ergo until her head's a bit steadier; we'll go back to the Ergo then.

So it's worth knowing before buying this insert that it may or may not be money well spent -- it all just depends on whether your child likes it or not, and there's a possibility she won't (as I've now seen multiple reports on various sites saying that their newborns also don't like the Ergo; wish I'd done this research before getting the Ergo and spending the money on the inserts). It's worth waiting until after your baby is born and trying out the infant inserts before buying them. Otherwise, you may want to hold off on the Ergo until 4-5 months.
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22 of 25 people found the following review helpful
on August 11, 2014
When our around one-year-old was around two months old, I had to leave town for several days on business. My wife dropped me off at the train station with a kiss and a smile and assured me that she could handle our (then quite clingy) newborn.

Not 24 hours later, she was calling to explain that she could not get anything done because our son wanted to be held all the time. Therefore, she had no free hands to cook, clean, even switch the laundry from the washer to the dryer. Without a trace of apology in her voice, she explained she was marching down to the store that minute to get an Ergobaby (after her research confirmed that this was THE carrier to buy); there was no time even to wait for one-day shipping.

Ninety minutes later, and to this day, my wife (and I) are happier parents because of the Ergobaby:

1) During our son's clingy newborn months (several months ago), it helped prevent our house and lives from falling to shambles. The ring-sling we already had didn't allow bending over or doing any real activities with a young'un inside, unless we wanted to hold the sling to make sure he wouldn't fall out. The Ergobaby, on the other hand, allowed us to bend down, move around, and basically do all of our regular household activities while still having full use of both of our hands.

2) During our son's rambunctious late babyhood and toddler months (currently), it helps us rein him in when we need use of our hands and/or can't or don't want to take our stroller somewhere. Example: on a recent trip, we knew that the nice restaurant we were going to would not fit our large-ish stroller, so we left the stroller in the hotel and slipped our young'un into the Ergobaby. It was efficient and hassle-free.

3) The Ergobaby is comfortable and ergonometric for the adult. For comparison purposes, here's a recent example: a few weeks ago, while our Ergobaby was hanging dry out of the wash, my wife carried our son (who weighs in the low 20s) around a local trail in our ring-sling. After approximately 15 minutes, her back and shoulder were in so much pain and felt so contorted that she had to remove our young'un from the sling. With the Ergobaby, she has no problems carrying our son because the weight is distributed evenly across both shoulders. (The only time either one of us wants to take off the carrier is if it gets hot after a long period of time in the summer or if one of us is wearing hot clothes.)

4) The Ergobaby is comfortable and ergonometric for the child--at least, our child appears to find the Ergobaby comfortable because he does not attempt to wriggle out of it, and because he almost always, including to this day, falls asleep in the Ergobaby when we put him in it. As for the ergonometrics, we are happy that this carrier does not allow a front option. We are not doctors, but we have heard and read from several reputable sources that carriers that allow the child to face outwards are not good for the child's hips and could cause hip dysplasia. Our son loves to look at the world, but we find he's still able to do so in this carrier while facing one of our chests, and sometimes just putting him in this carrier is a good signal that it's time to get snuggly and relax, which we don't mind. (Also note that this carrier offers the piggyback carry method, too, if your child wants to see more of the world.)

5) Thoughtful features--lots of easy adjustment straps, a sunshade with snaps for your child, and a handy pocket right within reach. Adjustment straps: my wife and I often switch off between carrying our son, and it takes no more than 20-30 seconds to adjust the straps to change the fit. Sunshade: another nice feature is a breezy sunshade flap that you can place over the top of the carrier and snap onto the shoulder straps (so that it stays into place). We've found this quite useful during hot summer days. Pocket: there's a pocket right in the front chest area of the carrier, which is deep enough for a wallet, cell, and keys.

6) A final thing my wife likes about this carrier: I don't mind using this carrier. There were several brands on the market that just looked silly on me (I'm a pretty tall guy), but this one is substantial enough that no one has given me stares yet--at least not that I know of.

Some things to note:

1) The Ergobaby picks up lint and animal fur like it's its job. We recommend storing the carrier away from any pets and buying a good lint brush if you don't already have one. This may be more crucial if you own the black Ergobaby like we do, but it traps lint like crazy.

2) We found that the infant insert is NOT necessary. While a little newborn definitely won't fit well into the carrier and does need something, we felt that you don't need to buy the separate $25 infant insert. Here's what we did after some google-fu: we simply took one of those hospital blankets and rolled it up into a cylinder, folded it into half, and then placed it into the bottom of the carrier, around where the warning label is on the waistband area (once the carrier is already on the adult). Any small to mid-sized towel will do. The idea is just to elevate the infant a little so that the infant doesn't suffocate in the chest of the person carrying the infant. Also, it wasn't long before our young'un outgrew the need for the insert, so we don't regret not buying this add-on; plus, it actually gave us a use for those little hospital towels.

To sum it up: the Ergobaby is fantastic, has served us well for nearly the first full year of our son's life, and continues to serve us well. We didn't register for it initially because we didn't think we would need a carrier for outdoors (because we assumed we would exclusively use our stroller). However, at home doing chores and in airports (once we have checked our stroller) and on trips when we don't want to or can't bring our stroller into a certain place, this carrier has been invaluable. Plus, it keeps the person doing the carrying and our young'un happy and cozy. Though the price tag is hefty, and still makes me cringe a little, it has more than paid off, and we highly recommend this carrier.
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30 of 35 people found the following review helpful
on January 21, 2014
I love love love this carrier. I've used it with all 4 kids. I still use it for my 6 year old (not often - but have at Disney at the end of the trip). I used 2 ergos for my twins (28 months old) - I wear one on the front and one on the back…great for shopping in places where they don't both fit in the cart and stroller is too cumbersome. I used the maya sling for them when they were 0-6 months and used the ergo after that. I love this carrier! Much better than baby bjorn which hurt my back.
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11 of 12 people found the following review helpful
on January 28, 2015
So this is a basic, well-structured baby carrier. You put your baby in it and carry him or her around. That is what it is used for, and if you use it for carrying your baby around while you are simply walking, then it is a very good product.

Here are some things I wish I had known before purchasing this carrier.

First, I would not recommend even trying this with your baby until the baby is 3-4 months old. Why? Before the 3 month mark, the baby doesn't have the neck strength yet to make it easier to put the baby in without supporting the neck AND you are still sleep-deprived so learning anything new (like putting this thing on your postpartum body) feels like climbing Mount Everest, no matter how "simple" the 11-step instructional videos on YouTube make it seem. Yes, in theory, you can purchase the separate infant insert to wrap your baby up like a gyro and stuff him into this thing. The limitations of the baby-gyro-infant-insert are as follows (and neatly laid out in other reviews): if you have a long baby, it won't fit properly; if it is summer, your baby will be sweating because it is so thick; and it is one more expense.

Second, the real flaw in all baby carriers lies not in the product itself, but in the expectations that it somehow fosters in non-primary-caregivers. For example, I have an ergo baby carrier and certain people in my life seem to think that if only I put the baby in the carrier, then I will have my arms free to [fill in the blank here -- for example, prepare a three-course meal, learn to juggle machetes, rebuild a transmission, etc.]. Basically, when you have the baby in a carrier, you have the baby in a carrier. Yes, you can open a door easier (sometimes) than when you have the baby in a stroller, but it doesn't free things up that much. No, you cannot cook or use most cleaning products or tie your shoelaces easily, etc., while you have your baby in the carrier. And these people might say to you, as you put on your carrier and slide your baby into it, "Isn't this easier? Now you can do [blank] when you have him in this thing." and I'm like, "No, it's not easier. You try it." It's more of the attitude that the carrier conveys to the world, and it is an attitude that I just hate -- that whole "NOTHING could be EASIER than THIS" attitude about childcare because, really, childcare is not easy AT ALL. So let's all just temper our expectations of what a baby carrier can and cannot do. You will not suddenly sprout the extra arms of the Indian goddess Durga just because you put on a baby carrier.
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53 of 69 people found the following review helpful
on July 8, 2010
I was a little skeptical after reading some reviews of the infant insert, but I decided to try it out anyway. I have used the Bjorn and various maya type slings, and this is by far the most comfortable carrier. I'm prone to plugged ducts and mastitis, and this carrier with the insert puts no pressure on my chest, so it's great in that regard.
I started using the infant insert when my newest was almost 3 weeks old. It was a little hard to figure out where her feet and legs go at first, and she was really uncomfortable when I tried to splay them out and have her feet poke out the sides. That's definitely not the way to do it with such a little baby. I found that the trick is to have her knees up following the line of the fabric just along the inside of the padding and her feet almost touching and down at the V shaped base. You may think they're getting squished but she doesn't complain at all so it must be comfortable for her.
I also couldn't figure out whether she was supposed to have her head resting on the top edge, kind of sitting away from my body or resting on my chest. She took care of that for me. When she's awake her head is up and she's peering around. When she gets tired she puts her head down on my chest and rests very comfortably.
The hotness factor was also something I read about. My daughter was born in mid June and we live in Maryland, where it's pretty hot and humid in the summer. Yes, the insert is hot. But so is the Bjorn, and so are slings. I just put her in a onesie and we're both a little damp on the chest when she comes out. No big deal, really. I think the pros outweigh the one con that it's hot.
So it does take a little fiddling to get it just right, but once you do it's super comfortable for you as the wearer, and a nice little nest for the baby to ride around in. I definitely recommend it!
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12 of 14 people found the following review helpful
on July 9, 2014
I love the ERGO carrier. I hate this insert. It was a waste of money for me. My baby was probably 8lbs the first time I tried to use this and he actually fit better in the carrier without this. I ended up just rolling a burp cloth under his rear to keep him higher in the carrier. As backwards as it seems the babies head was more stable and he was more comfortable without the insert plus it is cumbersome if you take it with you when out of the house. I gave it 2 stars instead of one because maybe if your baby is very very small it might be worth it....maybe.
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