Most helpful critical review
34 of 37 people found the following review helpful
if you are going to buy a Roku, which is a superior product, don't try and save a couple bucks, buy the real thing.
on November 20, 2014
As an owner of Roku product for several years now, I believe Roku is one of the finer streaming players. So, to save a couple bucks, I decided to buy 4 "(Certified Refurbished)" ones for $79.95 as opposed to the "New" price of $94.99. I purchased mine through the seller "DealFisher"
Let's start from the beginning. The Rokus are packaged in a nondescript cardboard box with a couple of stickers containing barcodes and product identifiers. Strike 1, if you're buying this as a gift the product packaging is quite lacking.
Upon opening the boxes one can find the Roku and controller wrapped in open plastic bags. At the bottom of the box were the batteries that were supposed to accompany the remotes. Strike 2, the batteries in 3 of the boxes were EXPIRED in May of this year (that's 6 months ago).
Strike 3, When you pull the roku and controllers out of the bags it's very clear that they are used products. Two of the rokus had extensive scratching, as if they were thrown in a big bin of other rokus during "testing" or the previous owner enjoyed long nights of sanding the rokus to a rough finish. One of the controller's felt like it was dipped in glue and then shipped to me, very unprofessional. There is also a sticker that is difficult to get off on the bottom of them, it reads "B-Stock"
The clincher....as if the cosmetic defects were not enough reason to return them, two of the three remotes that I tried to pair could not pair. This renders the Rokus useless as far as I am concerned. They offer several alternatives to try and get them to pair, none worked. At a failure rate of 66% I didn't even open then last box.
All have been sent back. My advice, if you are going to buy a Roku, which is a superior product, don't try and save the 15 bucks (or whatever the differential is at the time)...buy the real thing.