Top critical review
18 people found this helpful
Doesnt work, Samsung has no support for it
on February 6, 2012
I received this product for Christmas, and it didn't work. I tried it on 3 different Samsung 10.1 tablets, 4 different HDMI cables, 2 different HDTVs, and a total of 6 different HDMI ports. It always would drop signal every 30 seconds or so.
I spent hours on the phone with Samsung and got 7 different " possible problems", but ZERO solutions. Samsung phone support was useless, they didn't know or couldn't do anything. The Level 2 techs are never available, and when you finally do get them they tell you they will call you back and never do. When you corner someone, they finally admit "We don't actually make this part, a 3rd party does and we don't have any support for it" "We can't fix it, we can't send you another one either because we don't have any, and there is no one I can transfer you to that could help."
I was forced to return it.