Most helpful critical review
221 of 267 people found the following review helpful
Don't waste your money!
on October 13, 2011
I was sooooo excited when I bought this mop, thinking that it will make my floors so much cleaner and be safer for my kids and dog than chemical cleaners. I was extremely dissapointed. after mopping my vinyl kitchen floor (twice)very slowly and carefully, using the highest "scrub" setting, giving the steam plenty of time to do its job, I took a damp paper towel and wiped a small area of the floor to see how clean it was. paper towel came out BLACK! then I stepped back and looked at the floor I had just mopped and it was all streaky and cloudy looking. I looked in the manual and it said that this could be due to chemical build-up on the floor. so I then mopped floor with a regular mop and vinegar water(per the instructions in the manual). then I tried the steam mop again (twice)finally, the floor looked fairly clean, but upon performing the paper towel test, found that it really was not all that clean. I ordered this mop because I wanted one with variable steam settings so it would be safe to use on my wood laminate floors. after much additional research, I have learned that the shark steam mops don't heat the steam as hot as some of the others, therefore, they don't have nearly the cleaning power of some other brands (such as the eureka envirosteamer, or the Euroflex monster)I have now ordered the Euroflex monster Ez2, which also has variable steam settings, got almost all good reviews, and is about 1/2 the price of this one. It should be here tomorrow, and I'm hoping I have better luck with it. this one is going straight back to the store. I really thought this would be a great mop, because my shark vacuum is amazing, but it was actually just a huge dissapointment.