How to start and run your own computer repair business [Paperback]

Joe A. Wisinski (Author)

Book Description

ISBN-10: 1435701410 | ISBN-13: 978-1435701410 | Publication Date: November 9, 2007

Want to be in business for yourself? A computer repair service may be perfect for you. But how do you start and run a computer service business? First, read this book, written by a computer technician with more than nine years' experience working for himself. I started my business from scratch and built it up to a viable, full-time enterprise, and I will show you how to do the same. This book is full of practical hints for running a computer repair and service business. For example, you'll learn how to handle clients who call you wanting a "quick answer on the phone" or what to do when someone cancels an appointment at the last minute. You'll also learn . What you need to get started . Where and how to advertise for the best results . How to decide what to charge . How to keep clients, even difficult ones, happy . How to talk to clients on the phone and at their home or business . What records you must keep, and how to keep them . And much more

Product Details

• Paperback: 76 pages
• Publisher: Lulu.com (November 9, 2007)
• Language: English
• ISBN-10: 1435701410
• ISBN-13: 978-1435701410
• Product Dimensions: 11 x 8.2 x 0.2 inches
• Shipping Weight: 4.2 ounces (View shipping rates and policies)
• Average Customer Review: 4.0 out of 5 stars  See all reviews (3 customer reviews)
• Amazon Best Sellers Rank: #645,887 in Books (See Top 100 in Books)
  • #37 in Books > Computers & Technology > Business & Culture > Technical Support

Customer Reviews

Most Helpful Customer Reviews

8 of 9 people found the following review helpful:

3.0 out of 5 stars Simple, Superficial, but Practical Quick-Start Guide for Starting a Computer Business, November 29, 2009

By 

Matthew Rodela "Your Friendly Neighborhood Co... (Silver Spring, MD) - See all my reviews

This review is from: How to start and run your own computer repair business (Paperback)

What do I like about it?

I like the personal how-to approach this book takes. It's really like a behind-the-scenes look at how the author started and built his business. Wisinski uses specific examples from his experiences to provide concrete solutions for things like advertising, dealing with problem customers, and tracking expenses and income.

The author seems to know his stuff and speaks from many years of experience as an independent computer technician. He presents practical and actionable tips on day-to-day aspects of running a computer business. I really liked the information he provided about keeping track of customers in a spreadsheet. It's simple and effective and I plan on using some of his advice in my own record-keeping.

Physically, HSRYOCB is built like a workbook you'd get in school. It's printed on big 8.5×11 pages and has a thin profile with only 72 pages. It's a quick read and takes up absolutely no space on my bookshelf, which is great!

What do I not like about it?

There's nothing ground breaking in this book. In fact, I found the book to be bordering on condescending in places. For example, the author spends three paragraphs explaining to the reader why they'll need their own personal computer before they can get started with a computer business. I'd hope that anyone who wants to start a computer business has sense enough to have their own, otherwise they're getting in to the wrong field.

The author really breaks things down to their simplest components, which is very helpful in some ways (how to set up a customer management spreadsheet), but overkill in others (how to answer the phone). Those who have spent any time researching on their own, or have any common sense, will have figured out most of this information already.

While there is some good info here, it is very one-sided. The author speaks from his own personal experience and tells us what has worked for him, but the result is a very narrow view on many topics. He tells us what kind of classified ad he uses and why he thinks it's successful, though I think there are many other ways to make a successful and impactful classified ad.

The final verdict.

How to Start and Run your own Computer Repair Business is a simple, straightforward guide for those who are in the VERY early stages of planning a computer repair business. The book doesn't delve deeply into any one subject, but instead gives practical advice on how the author has chose to run his computer business. It's a quick read and offers a few good examples on some specific things, but may not be worth the money considering some of the other books I've reviewed offer more in-depth information and extra content online.

I recommend this book for anyone looking for another person's take on starting a computer business. You will get some fresh insights and examples of things you can try yourself. I would not recommend this book to anyone who is looking for in-depth advice or a comprehensive guide to starting a computer business.

3 of 3 people found the following review helpful:

5.0 out of 5 stars Great Computer Repair Business Title, March 10, 2010

By 

Alexander Knowles "Monty" (Nassau, Bahamas) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: How to start and run your own computer repair business (Paperback)

This product's information pretty much confirmed a lot of what I already knew and allowed me to make good informed choices regarding my own computer repair business. For anyone just starting out in their own pc repair business whether full time or part time I would recommend this book to them so they have some idea how to go about it.

1 of 1 people found the following review helpful:

4.0 out of 5 stars How to start and run your own computer repair business, August 6, 2011

By 

Ausitn - See all my reviews

Amazon Verified Purchase

This review is from: How to start and run your own computer repair business (Paperback)

I read and connected with the book in one day. I have just applied for my business license and will use the as a refrence. Nice!