I am being pushed towards upgrading from 2010 to 2013 due to the lack of online connectivity/functionality after April 2013 but after coming here and reading many of the 1-star reviews, I'm LOATHE to upgrade until the customer satisfaction issues have gone away - anyone have any GOOD experiences with 2013?
I'm not sure. I downloaded the most recent version directly from Intuit so assume it is the most current version. That said, it won't even convert over my existing .QDF data file.....crashes and closes every time. Customer service is a joke. They have no idea what is wrong. Staying with 2011.
Well, I am one of the people who rated it as one star, but let me update you. Shortly after my review, the person on charge of support contacted me. She told me that one of my issues is a bug that they are working on. The other issues she feels that my file did not convert properly, so I am trying again and using her suggestions. I will update my review. I will say that the mobile feature is nice. Also, the issues with the budget from release 2012 seem to be improved upon. In 2012 you couldn't update any of the budgets once they were set, and it appears that now you can. Assuming they continue to come out with patches, by the time you need to upgrade, it might be a better product. I never used 2011, but I guess that is another option. Find 2011 and you will get another year before they try to make you upgrade. I hated 2012 and wouldn't recommend that one.
I am on what I believe is the most current 2013 patch (Release 10), and one of my recent paycheck entries became totally corrupted to the point that I could not even interact with it. I had to completely delete it and then re-enter the data. I understand your situation, but I would advise waiting as long as possible before jumping onto 2013. I myself am even considering abandoning it altogether and going back to an archaic, but reliable, spreadsheet approach.
I guess I differ from folks here... I upgraded from 2012 to 2013 and have encountered no issues as of yet. That said I did not use 2013 before R10 so I cannot speak to how bad it was previously (although it does sound like it was a bit of a mess).
If you read the review from TTW on January 1st you will see that I had the exact same reservations about upgrading. If you sort the reviews in the order of new ones first you will see since the initial release Quicken did make many improvements to stabilize the product and things have gotten better. When I downloaded Quicken on 1/1/2013 they were up to r10 and I honestly had no problems with the installation and converting a very large quicken files. The only issue I had was the custom report tab I had created in Quicken 2010 did not work, but all my reports work using the general report tab. I am also pleased that data synchronization with my brokerage account which has 6 different accounts consolidated under one password is finally working again. I could never get it to work using Quicken 2010. I've not tried to use the iPhone app yet so I can't speak to that.
Overall I'm pleased with the new product, but feel for the pain experienced by early implementers.
If you use the Loan Payment process in Quicken you'll be in for an unpleasent wurprise on 2013. 2012 is still available on Amanzon and if that will suffice do that one and avaid 2013. I'm stuck on it and would be required to fall back 3 months (which I've considered).
2013 is buggy, and not worth the Money.
Check out the comments on the forums: https://qlc.intuit.com/answers/352563
I was in the same boat as you were. However, I have heard that R10 release of Quicken 2013 has made the software stable. So, I upgraded from 2010 to 2013 (Premier version) and I haven't experienced any issues. I also like the new user interface on my PC as well as on my iPAD