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New industry specifications for visual voicemail, driven by Comverse, Tier 1 operators, and major handset vendors, have been adopted by the Open Mobile Terminal Platform (OMTP), the leading industry group for mobile communications.
Around the world, millions of people are already using visual voicemail because it dramatically enhances the user experience compared to conventional voicemail. Instead of dialing in for voice messages, users see information about each voicemail in a message inbox, such as sender, time of call and message length, and then click to listen to any message. They also can save, forward and reply to messages.

