Want to use 35% off coupon for Square Trade Fire warranty, but don't see how, keep getting redirected to Amazon's website? I have a coupon for 35% off a Square Trade warranty. I want to get one for my new Fire, but when I go to the Square Trade website it just redirects me to Amazon's website.
Here the warranty costs $44.00.

Anyone know how to get it to accept the 35% off coupon code?
asked by Ellen Ripley on November 26, 2011
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I called SquareTrade about this and they said you can't use the code for Kindle Fires. All ST warranties for fires have to be bought via Amazon. Now I don't have a particular problem with this other than we are getting double over charged because of this. First we can't use our VIP discount coupon code (worth about $16)... that is bad but what really annoys me is that ST/Amazon is over charging for this warranty. If you go to the ST site and say you want a quote on a eReader (Color Nook, Kindle, etc.) (for 2 years + AC on a $199 device) they will charge you only $39.99. So not only do we not get to use our discount code but SquareTrade/Amazon is charging a premium price... just because it is a Kindle Fire. Don't you feel special. :-)

I guess I will be skipping the ST warranty this time. Sigh...
J. Churchill answered on November 28, 2011

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Since posting I have read elsewhere that Square Trade has worked out a deal with Amazon to offer these warranties at the price quoted on Amazon. Getting tired of companies working out deals together that in the end hurt the consumer.
Ellen Ripley answered on November 28, 2011

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I did contact SquareTrade on this issue & their response was:

+++++Begin+++++

Thank you for contacting SquareTrade.

Since Amazon is the developer of Kindle Fire and our partner reseller of warranties, you will be directed to amazon.com for the Kindle warranty. Rest assured it is the same Square Trade warranty with the same coverage.

Sadly only 2 years is the only available warranty for a Kindle Fire which includes the Accidental Damage from Handling, however, you can only use the coupon codes on our website www.squaretrade.com.
We currently offer SquareTrade warranties on retail items up to 90 days after the purchase date or order date shown on your proof of purchase. If your item is eligible for Accidental Damage from Handling (ADH) coverage, this additional coverage is also available for 90 days from the date you bought the item.

Unfortunately, we can not offer any warranty more than 90 days after the item was purchased.

Other additional requirements may also apply. Please refer to our terms & conditions, or give us a call to confirm eligibility for your particular item.
Hope that answers your question! You can also reply to this email or call 1-877-WARRANTY (1-877-927-7268) US & Canada only, 24/7.

Thank you,

David
SquareTrade Care Specialist

+++++END+++++

I interpret this to mean that SquareTrade & Amazon have a special agreement for the Kindle Fire & the warranty can only be purchased through Amazon. Coupon codes will not work on Amazon's site, so discounting is unavailable. The warranty for the Kindle Fire is more costly than other SquareTrade warranties for competitive e-readers. I hope that this does not mean that the Kindle Fire is more vulnerable to breakage or failure. On the other hand, it could simply mean those companies are being opportunistic when the demand is high to maximize profit. Pure speculation.
K. Ako answered on December 2, 2011

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You have to buy the warrente thru amazon then call sqaretrade and they will give you the 35% back! at least thats what sqare trade said when I called them!
Jimmy DigiJr. answered on December 31, 2011

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You talk to a Squaretrade Rep and they will work it for you. I bought 2 Kindles and got the discounts a week ago (today is 1/17). I did have to warrantee them ahead of time with Amazon though. The rep saw them and from there he applied the discount. Now I have no worries.
JnzWorld answered on January 17, 2012

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yea me to it wont take the code any help on how to get code to work...
SUSAN SUMMERS answered on November 28, 2011

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Disagree with you, Paul Fountaine, if one call to Square Trade is all it takes to get the extra 35% that is easy as pie, that is if they are indeed doing this. They answer phone calls quickly at Square Trade. Well worth it to get the extra year of coverage. Amazon's coverage does not include Accidental damage and I have heard of quite a few people who have accidentally sat on their Fire's and broken the screen.
Ellen Ripley answered on February 21, 2012

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Sorry, Ellen, it doesn't work. I just left a review of the ST warranty for the Fire. ST customer service says that the warranty can only be purchased through Amazon and there is no way to get a coupon code applied. There is an agreement between Amazon and ST and that's just the way it is. I spoke to two different people.
reddog56 answered on May 17, 2012

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I called Square Trade today and was told that the Kindle Fire warranty is to be purchased by Amazon as they have a contract with them and it is not possible to order it directly from Square Trade. Was also told that surge protection waw covered under this warranty. Also, only 2 year warranty is available. In addition, discount codes offered by Square Trade are not available for use on this warranty purchase through Amazon.
GoldenGirl answered on July 29, 2012

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Called Square Trade this morning and was told discount codes cannot be used on this warranty from Amazon for the Kindle Fires.
GoldenGirl answered on July 29, 2012
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