It seems Hamilton doesn't care too much about existing customers, just about selling another expensive coffee maker. After extensive searching, I could not find a Hamilton 990117800 carafe and Hamilton's own website seems to show they are forever out of stock. Mr. Coffee, Cuisinart and many others offer their replacements off the shelf where their makers are sold. I have discovered that the Cuisinart 12 cup replacement carafe model # DCC-1200PRC works perfectly with the Hamilton Beach Model 49980 and is often in stock at a local store. It seems Cuisinart is smart enough to use the same carafe on many different models!
Hi Christina, That is a great question. The only place I have found them is on the Hamilton Beach web site. The carafe Part number is: 990117800 Carafe. Their web address is www.hamiltonbeach.com. When I checked this AM they were temporarily out of stock. I did not find the carafe on Amazon.
I just ordered a replacement carafe from Sears.com. It was an "after market" replacement carafe (meaning not made by Hamilton Beach) but it listed the model number for this coffee maker (49980) as compatible. The total with shipping was $21. I would have ordered from Hamilton Beach, but they were out of stock. ThePartsBiz did not show it out of stock, but said it would be shipped from Hambilton Beach, which I already knew was out of stock. Ridiculous that they don't keep this stocked, but they had all the other parts (coffee basket, etc.) that aren't glass and are much less likely to need replacement.
The Hamilton Beach website lists them as temporarily out of stock. The Amazon website lists a carafe made by Medelco which fits over 70 brands. Any carafe that fits the Hamilton Beach 499 series of coffee pots should work.
Hamilton Beach told me they have another replacement carafe that is identical to the original carafe (part #990117800) sold with the coffeemaker that is is always out of stock. It's called: Carafe with Black handle/lid. part #990015900, for $17 on their website. Or you can buy one that fits from Sears.com Item# SPM6303785503 Mfr# GL312HB
"Coffee pot is made from Borosilicate glass and is dishwasher and microwave safe. Please note that this replacement carafe is an aftermarket part made by Medelco to fit the Hamilton Beach coffeemaker models listed below. Backed by our 30 day money back guarantee. Hamilton Beach Models: 40304, 40770, 43244, 43244C, 43251, 43253, 43254, 43255R, 44601, 49755, 49756, 49980, 49980Z, 49983, 49984C."
I have no idea if they work as I haven't bought one yet. I'd really like to find one that fits, rather than one that "almost fits."