Top critical review
4 people found this helpful
DO NOT BUY...safety concerns!
on June 30, 2015
FIRE HAZARD!!! DO NOT BUY!
I saw a few other reviewers mention this recently and I am adding my review to warn off others.
We brought this on May 24 and as of today, June 30, it is not working properly. It was working great until this morning.
1. After we filled the kettle with water, we placed it on the base and plugged in. Instantly, it started boiling by itself without us switching on the "On" switch.
2. After the water finished boiling, it continues to boil until we unplug the unit. Because of this, we do not feel that it is safe to use. What if we didn't notice this and left the pot plugged in? It would have caused a fire.
3. Our warranty ended on 6/28/15. How convenient that as soon as the warranty ended this happened? Now I can't return this product or exchange it.
4. We tested it again a few times throughout the day, and it's still malfunctioning, so we are sure it's not just a one time only malfunction. Because of this, we will no longer use it as it's dangerous.
We are really disappointed about this tea kettle. The manufacture needs to pay attention and improve the safety immediately!
DO NOT BUY!!!