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WD 12TB My Book Duo Desktop RAID External Hard Drive - USB 3.0 - WDBLWE0120JCH-NESN

4.0 out of 5 stars 973 customer reviews

Price: $399.00
Only 4 left in stock (more on the way).
Ships from and sold by Amazon.com exclusively for Prime members. Details
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12TB
Dual Drive
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  • 2-Bay, 12TB Personal Cloud Storage includes 2 x 6TB HDD
  • User-selectable RAID 0/1 or JBOD lets you configure your drive for more speed (default setting: RAID 0), data protection (drive mirroring: RAID 1) or operate as two independent drives (JBOD)
  • High-capacity external storage and backup. Ultra-fast, optimized data transfer speeds. Protecting your data with multiple backup options
  • Complete backup solutions to secure your data from loss - Integrated backup software, Cloud backup with Dropbox, System-level backup
  • Speed and security with hardware encrypted RAID
11 new from $399.00

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This item WD 12TB My Book Duo Desktop RAID External Hard Drive - USB 3.0 - WDBLWE0120JCH-NESN
See Details Add to Cart Add to Cart Add to Cart Add to Cart Add to Cart
Customer Rating 4 out of 5 stars (973) 4 out of 5 stars (5544) 4 out of 5 stars (2289) 4 out of 5 stars (485) 2 out of 5 stars (44) 4 out of 5 stars (401)
Price $399.00 $174.99 $114.99 $179.99 $999.00 $199.98
Shipping
Exclusively for Prime members
FREE Shipping FREE Shipping FREE Shipping FREE Shipping FREE Shipping
Sold By Amazon.com Amazon.com Amazon.com Amazon.com Amazon.com carefulshopper
Connectivity Technology usb usb usb Wired usb usb
Digital Storage Capacity 12 TB 8 TB 4 TB 8 TB 6 TB
File System NTFS NTFS NTFS HFS+ NTFS
Hard Disk Description Desktop Desktop Portable Desktop Desktop Desktop
Hard-Drive Size 12 TB 8 TB 4 TB 8 TB 16 TB 6 TB
Hardware Connectivity USB 3.0 USB 3.0 USB 3.0 USB 3.0 USB 3.0 USB 3.0
Item Dimensions 6.2 x 3.9 x 6.5 in 4.75 x 6.93 x 1.44 in 3.21 x 4.33 x 0.85 in 1.61 x 4.65 x 7.8 in 4.28 x 8.51 x 5.82 in 1.9 x 5.5 x 6.7 in
Item Weight 3 lbs 2.09 lbs 0.54 lb 2.34 lbs 7.87 lbs 2.33 lbs
Memory Storage Capacity 8 TB 4 TB 8 TB 16 GB 6 GB
Model Year 2016 2016 2016 2016
Size 12TB 8TB 4TB 8TB 16TB 6TB

Product description

Capacity:12TB  |  Style:Dual Drive

Transfer, save and protect your photos, videos, music and other massive files to free up valuable space on your computers. Featuring blazing-fast transfer speeds, local, cloud and system-level backup options, hardware RAID and password protection, My Book Duo is the ultimate storage solution offering the capacity and security you need.


Product information

Capacity:12TB  |  Style:Dual Drive

Technical Details

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Summary : Screen Size, Screen Resolution, Graphics Coprocessor, Graphics Card RAM

Technical Specification

Additional Information

Warranty & Support

Warranty, Parts:Manufacturers Limited Warranty:2 YearAmazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

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Customer Questions & Answers

Customer reviews

Top customer reviews

on February 27, 2017
Capacity: 8TB|Style: Dual Drive|Verified Purchase
1212 comments| 181 people found this helpful. Was this review helpful to you?YesNoReport abuse
on November 4, 2016
Capacity: 4TB|Style: Single Drive|Verified Purchase
0Comment| 90 people found this helpful. Was this review helpful to you?YesNoReport abuse
on January 11, 2017
Capacity: 4TB|Style: Single Drive|Verified Purchase
0Comment| 3 people found this helpful. Was this review helpful to you?YesNoReport abuse
The manufacturer commented on the review below
on May 5, 2017
Capacity: 8TB|Style: Dual Drive|Verified Purchase
11 comment| 5 people found this helpful. Was this review helpful to you?YesNoReport abuse
The manufacturer commented on this review (What's this?)
Dear Stephanie.

We appreciate your feedback and regret discovering your experience with the WD My Book Duo has not been satisfactory.

We were able to locate your case based on your feedback and will forward your review to our team to contact you soon. If you prefer to reach us prior to this, please be sure to reference your case number and review to our agents so we can connect you with a product specialist.

Need Help? Please contact us at 1 (800) 275-4932
on April 19, 2017
Capacity: 8TB|Style: Single Drive|Verified Purchase
0Comment| 2 people found this helpful. Was this review helpful to you?YesNoReport abuse
The manufacturer commented on the review below
on July 15, 2016
Capacity: 16TB|Style: Dual Drive|Verified Purchase
review image
33 comments| 31 people found this helpful. Was this review helpful to you?YesNoReport abuse
The manufacturer commented on this review (What's this?)
Hello RLY,
We appreciate the sharing of your experience with us and apologize for the inconvenience this matter has caused. Unfortunately, we were unable to locate you in our system from the information contained in this review; but would very much like another chance to make this right from our next level of support. We have released a newer version of WD Drive Utilities for Windows and Mac computers with improved Raid Management feature and recommend uninstalling the original utility, downloading and installing the most current version from our website. In addition to upgrading the software, it is always a good idea to maintain the latest firmware codes for the enclosure as well.
"How to update the firmware on a My Book or My Passport": http://support.wdc.com/KnowledgeBase/answer.aspx?ID=5460
"My Book Duo Downloads > WD Drive Utilities for Windows or Mac": http://support.wdc.com/downloads.aspx?lang=en

We would appreciate if you contact us directly via phone or Email below and mention your previous case number along with this Amazon review in order to be escalated to our next level of support. We would like to repair this relationship with our loyal customer by making this right with you.

Need Help? Please follow the link below for further assistance or contact us at 1(800) 275-4932.
https://wdsupport.wdc.com/sfdc/case.aspx

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