|Item Weight||1 pounds|
|Product Dimensions||3.26 x 3.26 x 2.21 inches|
|Item model number||ASL-1|
|Batteries||4 AA batteries required. (included)|
|Is Discontinued By Manufacturer||No|
|Size||2.21 x 3.26 x 3.26 inches|
|Style||Keyless Home Entry with Your Smartphone|
|Power Source||Battery powered|
|Item Package Quantity||1|
|Average Battery Life||8765 Hours|
August Home 1st Generation Smart Lock - Silver
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- Discontinued by manufacturer
- Secure - Safe, keyless access to your home with iOS and Android smartphones
- Easy DIY Retrofit Install, - Replace the interior of your existing deadbolt; outside is unchanged
- Total Control - You control who has access to your home and manage how long their access lasts
- Always On - Powered by batteries means it's always on, even if your power, Wi-Fi, or cable go down
- Kindly refer the installation videos, August Smart Lock works with the free August app to create keys, grant access, view the activity log, and more, available for Android(TM) and iOS.
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The August Smart Lock is the intelligent, secure way to manage access to your home from your iOS and Android devices.
Warranty is only effective for US & CA customers.
Top reviews from the United States
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When you think about it, this product is almost completely pointless outside of providing access to your home temporarily and, if you pay another $50 for the adapter, to unlock the door for someone while you're away. That all presumes that it functions, which is a HUGE assumption. Even if we don't count the fact that they couldn't get it to work with iOS 9 until a good amount of time after its release (you know, despite having access to the beta for months), it really only works half the time anyway. Even though they finally added iOS 9 support, the stupid thing still doesn't work at all. I've tried it with six phones, resetting some of them and doing everything support instructed me to do. It just refuses to work even though it connects. This all happened post-iOS 9, but now devices running iOS 8 don't work with it either. It connects but pretends it can't.
But let's give August the benefit of the doubt here. Perhaps there were changes to the way Bluetooth works on iOS that required new hardware specifications Apple didn't provide during the beta. That has happened before, so it's a possibility, yet every other one of my Bluetooth devices (including ones like Tile that basically connect in the same way) worked fine after the iOS update. And maybe the device just stopped working at some point, but that seems very coincidental. Beyond all of this it just would fail to connect over and over again. Sometimes it'd work, sometimes it wouldn't. But this isn't the kind of product that can fail—ever. If it fails, you can't get into your house. You always need a backup key, which sort of defeats the purpose of owning it for the most part.
So before this turns into an even longer rant, here is a list of why this thing sucks:
- It looks big in the pictures, but you will still be surprised by how large it is.
- It fails to connect to your phone via the auto unlock feature most of the time, and fails manually about half of the time (in my experience with my phone and others and August's support team didn't seem to think this was unusual).
- Sometimes when the door tries to lock or unlock it can't. It is very particular about how the door is aligned otherwise it won't lock. I installed a special weather seal just to keep the door in August's favorite spot and it still screwed up even when aligned perfectly. You could hear the motor struggling to turn the lock, yet with no adjustment whatsoever it'll work minutes later. You just don't know what you're going to get.
- The battery cover falls off constantly when manually turning the lock. My friends cannot figure out how to do it properly no matter how many times I show them, and even I screw it up a third of the time. The front cover is just a victim of poor design.
- This one I learned recently and is the most absurd: August advertises a feature of the smart lock that allows you to download the app on someone else's phone, log in as yourself, and unlock the door in the event you get locked out. That would work just fine if you didn't have to get a freakin' confirmation code that GETS SENT TO YOUR PHONE NUMBER. August, how the heck do you expect anyone to use someone else's phone if you need to get a confirmation code on your dead/missing/lost phone? Why even have a feature like this if it's completely dependent on having access to the device that you're not supposed to need to use the feature. This makes absolutely no sense.
- As hinted at earlier, proximity features are very hit and miss. Also, the auto lock functionality is a good idea but it'd be a lot better if it would not engage if somebody is in or near the house so they don't get locked out.
- You basically have to check the door every time the app says it managed to lock the door because sometimes it lies. And by sometimes I would estimate it happened to me about 25% of the time. Sometimes it says the door is unlocked when it isn't, too. You just can't understand how horribly unreliable this thing is until you use it.
- It's slow to connect when you connect manually.
- Developments and updates are slow. Maybe this will improve, but as of October 2015 you shouldn't expect any features or fixes in good time. I don't believe they can fix the problems with this thing, but even if they can it's going to be a looooong time before that happens based on their current track record.
- I found their support team to be a little frustrating to deal with. When I worked with them I really, really wanted the smart lock to work. I wanted to keep it and use it and live in a future that I now realize makes no sense. I would like to have a smart lock, but a product like this just isn't viable without MANY ways of getting back inside. Fortunately you can still use a key, which is all I've done for months because I can't trust the smart lock to do its only job.
Some good things, in the interest of fairness:
- I found it very easy to install. It does seem to be compatible with the majority of locks and you can use it in an apartment building because it's easy to remove, too (something I'm very glad for because it's going in the recycling).
- The batteries last several months.
- Despite the fact that it doesn't work very well, the build quality and materials used seem excellent.
The bottom line: even if this worked better, do you really need it? Even if it worked 99% of the time it wouldn't be worth it because you know what works 100% of the time? A key. You know what's smaller and easier to carry than your smartphone? A key. Spend $2 and get a copy of your key to take with you when you don't want to take the entire key ring. It's easier to take on a run or wherever else you're going where you want to travel light. At best this thing is useful as backup mechanism, but would you rather hide a key or give one to a friend in case you get locked out or hope that this piece of crap actually works? I think the answer is pretty obvious.
P.S. If anyone from August is reading this and feels like posting an offer to help, please don't. You've tried and you've failed. All you'd be doing is trying to sound like you care to other Amazon customers and, in my experience, you really don't. Nobody needs your platitudes.
UPDATED MAY 27, 2015 to account for firmware and software improvements.
--- FEATURES ---
The August app allows you to easily lock or unlock August Smart Lock with a single tap once you’ve selected the lock—It allows you to add and add multiple locks. The user interface is well designed and makes using the app a pleasant experience.
It requires 4 AA batteries (included) and relies on Bluetooth Low Energy (BLE) to pair with your phone. Since it relies on BLE instead of Wi-Fi, it says it can last almost a year before having to replace its batteries, and during a power outage you’ll still be able to connect to it (assuming your batteries aren’t dead either). You’ll also get a reminder when batteries get low. Since August Smart Lock doesn’t replace your entire lock system, if you forget your phone you can still lock or unlock with your original key from the outside.
Since August Smart Lock only connects via BLE, the only way to control it remotely is to buy and connect it to an August Connect. Alongside the great user experience, it provides some notable features as well.
Auto-unlock: Senses when you’re approaching and unlocks the door for you in the background so you don’t have to reach for your phone to unlock it. It uses your phone’s location to determine when you’ve left home and when you’re on your way back.
Everlock: Automatically relocks your door shortly after you’ve unlocked it (that’s the official description of it in the app). I’ve also read that it also locks the door behind you shortly after you leave the house. I don’t use and haven’t used Everlock (explanation further down in the review); therefore, I can’t elaborate more on the feature.
User Management: The app allows you to add users you want to grant access to (the user would have to have a phone compatible with August Smart Lock). For each user, you can set them as an owner or a guest, and for guests you can grant them permanent, temporary, or recurring/schedule-based access. User access can easily be changed or revoked.
Apps: It was announced at CES 2015 that August Smart Lock would work with Nest—you can see the temperature at home from the August app, and also allows August Smart Lock to tell Nest Thermostat to start warming or cooling your house when you unlock your door or set Nest Thermostat to Away when you lock your door on your way out. This is just the first step into a world of possibilities with other smart devices, appliances, and services.
Notifications: It sends notifications to your device when its status changes, such as when a user locks/unlocks or it auto-unlocks your door. It’s useful to receive a notification that it’s auto-unlocking your door so you know whether or not you need to get your keys out before you get to the door. On iOS, you can also lock/unlock August Smart Lock from your lock screen by adding August app as a widget.
August Connect: Allows you to control your lock remotely using the August app as long as you have Internet access. It pairs to your August Smart Lock over Bluetooth and connects to your network over Wi-Fi. It costs an additional $49.99, but there are no monthly or annual fees.
Apple Watch: Apple Watch integration is minimal—it only receives notifications. My phone is usually on vibrate, and I don’t always feel it vibrating, so it’s more reliable to receive a notification on my watch via haptic feedback. It’d be nice to lock/unlock August Smart Lock from the Apple Watch (my guess is that functionality is coming).
--- USAGE AND PERFORMANCE ---
When August Smart Lock works like it’s designed to work or like you’d expect it to work, it’s fantastic, and on paper the features sound great; unfortunately, in practice the integration lacks harmony and still needs work.
Connecting to it can range from painless to utter and sheer frustration and resentment, and although my earlier experiences was more frustrating than not, August has made some major improvements to the lock and app that has made it a lot more reliable. However, when it doesn’t work or refuses to connect, it’s extremely frustrating—I still recommend you have a back-up set of keys around, just in case.
When auto-unlock works, it’s amazing, like thaumaturgy, sorcery, magic. August’s updates have greatly improved the reliability of auto-unlock. It works about 90% of the time, although on rare occasions I’ll still find my door locked.
I don’t use Everlock, but based on the very fact that auto-unlock isn’t perfect, I wouldn’t trust it to automatically lock the door behind me, especially when I’m leaving the house.
Notifications for when a user locks/unlocks are inconsistent. Sometimes I get them; other times I don’t—I haven’t figured out the pattern (if there is one). The lock screen widget is useful, but keep in mind that if you have Touch ID enabled or a passcode, it’ll require you to enter it before, for security reasons.
--- DESIGN ---
August Smart Lock is gorgeous piece of machinery and an eye-catcher, but it's also bulkier in person than it appears in photos--it sticks out 2" from the door and is 3" wide in diameter. Although it looks bulky in person, when turning it manually it doesn't feel awkward and turns with ease, almost effortlessly. An indicator light on the frontplate turns green when it unlocks and red when it locks--there are also accompanying sounds for each.
--- INSTALLATION AND SETUP ---
August Smart Lock is dead simple to install just as long as it's compatible with your existing deadbolt lock. (Generally if your deadbolt mount is independent of your door handle, it's probably compatible, but you may want to double-check to be sure) August Smart Lock replaces just the interior thumbturn assembly. It took me 10 minutes to install it.
Installation requires you to (1) unscrew and remove your interior thumbturn assembly, screw on proper mounting plate, (2) put on the proper adapter, (3) slide on the lock and close the clips to secure it.
Setting up and connecting August Smart Lock to your device is simple as well. Download and open the August app for iOS or Android. It's evident that the user interface and experience was well thought out. Once you've signed up for an account and signed in, it'll scan for your lock(s) and guide you through setting it up.
--- CONCLUSION ---
Of all the available smart locks out there (like Lockitron, Goji, Kevo), August Smart Lock is still my preference and choice.
Over the past 7 months, August has pushed several firmware and software improvements that have made August Smart Lock a lot more reliable, especially connection and auto-unlock reliability. Along with more improvements, I’d love to see it open up, and support and talk to more devices, ecosystems and services, such as Canary Home Security Device,Automatic and IFTTT.
If you’re planning on getting the August Smart Lock, you may also want to consider getting the August Connect ($49.99) so you can connect to and control it remotely. It improves connectivity some by giving you a second way of connecting when Bluetooth isn’t cooperating, but the fact that it allows you to control August Smart Lock remotely makes it worth it. I’m not sure if I’d be as happy with my August Smart Lock if I didn’t have the August Connect.
Top reviews from other countries
The Auto-Unlock feature is absolutely awesome and works exactly as expected. It is great to just walk up to the door and walk in. Especially when my hands are full. Just don't expect it to work other than as designed as some reviewers have.
The Ever-Lock feature is great too, albeit not for everyone. If you like to regularly leave your home/office/room without locking it behind you, just leave this feature turned off. For me, I find it great to be able to walk out of the house without having to manually lock the door behind me and with the peace of mind knowing that the door is never left unlocked.
Between those 2 features, I rarely have had to pull out a key.
It is also very convenient to 'invite' people with the app to provide access when you are not home.
All in all, very happy with this product. (Just no so much with the amazon vendor I first purchased from.)
Remember that this is a supplementary device on your existing security. For the pundits that say "what if your phone goes dead", "what if the batteries die while you're away", "what if it locks itself when you don't want it to", etc... well... that's what the key is for! Duh!
And the auto-unlock doesn't work sometimes for no reason
I would return this one if I have any chances