Top positive review
A Worthwhile Warranty for Kindle DX
on July 7, 2011
The Service Net 2-year comprehensive coverage warranty is a worthwhile investment against expenses involved in possible accidental damage from handling or product failure of the Kindle DX. The excellent coverage provides you with a new or refurbished replacement product immediately upon authorization of a claim. No waiting for physical return of a damaged unit before a replacement unit is shipped out. Replacement units are shipped express with absolutely no shipping or handling charges to the customer. If a replacement cannot be supplied, the customer receives reimbursement of the original purchase price. Coverage for accidental damages begins as of the effective date of the contract. (Note that accidental damage is NOT covered by the original DX warranty.) Also, if your DX turns out to be a lemon or dud requiring multiple repairs, Service Net coverage provides for a replacement.
I love this "peace-of-mind" warranty because if something happens to my DX, I am assured of receiving a speedy, no-hassle, replacement. Sure, a 3-year warranty would be great, but in all likelihood a new generation DX will be on the market by June 2013. (It may be worth noting that Service Net has been around more than a dozen years with a BBB A+ reputation and a minimum of complaints.)
Finally, if the Service Net warranty were priced at, say, less than $99 instead of the current $109, it would have earned a fifth star from me.