For more than 20 years, management expert Bruce Tulgan has been asking, "What are the most difficult challenges you face when it comes to managing people?" Regardless of industry or job title, managers cite the same core issues - 27 recurring challenges: the superstar whom the manager is afraid of losing, the slacker whom the manager cannot figure out how to motivate, the one with an attitude problem, and the two who cannot get along, to name just a few. It turns out that when things are going wrong in a management relationship, the common denominator is almost always unstructured, low substance, hit-or-miss communication. The real problem is that most managers are "managing on autopilot" without even realizing it - until something goes wrong. And if you are managing on autopilot, then something almost always does.

The 27 Challenges Managers Face shows exactly how to break the vicious cycle and gain control of management relationships. No matter what the issue, Tulgan shows that the fundamentals are all you need. The very best managers hold ongoing one-on-one conversations that make expectations clear, track performance, offer feedback, and hold people accountable. For every workplace problem - even the most awkward and difficult - The 27 Challenges Managers Face shows how to tailor conversations to solve situations familiar to every manager. Tulgan offers clear approaches for turning around bad attitudes, reducing friction and conflict, improving low performers, retaining top performers, and even addressing your own personal burnout.

The 27 Challenges Managers Face is an indispensable resource for managers at all levels, one anyone managing anyone will want to keep on hand. One challenge at a time, you'll see how the most effective managers use the fundamentals of management to proactively resolve (nearly) any problem a manager could face.

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Page 1 of 1Start OverPage 1 of 1

Listening Length	8 hours and 26 minutes
Author	Bruce Tulgan
Narrator	Kevin Stillwell
Whispersync for Voice	Ready
Audible.com Release Date	December 16, 2014
Publisher	Audible Studios
Program Type	Audiobook
Version	Unabridged
Language	English
ASIN	B00PQXX2II
Best Sellers Rank	#78,827 in Audible Books & Originals (See Top 100 in Audible Books & Originals) #970 in Business Management (Audible Books & Originals) #4,697 in Business Management (Books)

Customer reviews

5 star		75%
4 star		12%
3 star		8%
2 star		4%
1 star		2%

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Top reviews from the United States

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Anton

I would strongly recommend for new managers

Reviewed in the United States on March 25, 2018

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Exceptional book, filled with lots of concrete steps how to deal with everyday challenges you may face as a manager. I would strongly recommend for new managers, but also experienced ones how just follow the flow

6 people found this helpful

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Jonathan

Very effective and insightful

Reviewed in the United States on January 4, 2019

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I love this book! It’s difficult to describe how I feel about it. I have worked for several retailers in the past and none of them are professional on a store level. This book puts into words everything that’s missing from our lives at the jobs we work. It helps you realize effective management makes a world of difference no matter where you work, no matter how mundane a job it may be.

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deb

Good manager reference book for novice through expert

Reviewed in the United States on January 19, 2017

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Bought these for my managers for Christmas. I have had positive comments from them about the content of the book. Seem to enjoy the material. Would recommend to others. This book was also displayed at a recent managers' convention I was at and was a hot ticket item at the bookstore there.

3 people found this helpful

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Melvin

Manager challenges

Reviewed in the United States on October 12, 2018

Verified Purchase

Didn’t like this author’s perspective on direct reports or people for that matter. I read this book several months prior to taking my first manager assignment. Now that I have been a manager for a couple months this book turned out to be of little help.

One person found this helpful

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Bigodines

Great book. I've recommended to all my new manager ...

Reviewed in the United States on June 27, 2016

Verified Purchase

Great book. I've recommended to all my new manager friends. Even tho I don't agree with all of his proposed solutions, it is a very good reference with practical examples to solve managing challenges.

No BS! Just plain good old management advice.

2 people found this helpful

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Stanley Dombroski

Good info just very difficult to read cover to cover

Reviewed in the United States on March 28, 2016

Verified Purchase

Most of the content can be found in the 1st 30 pages. Good info just very difficult to read cover to cover.

8 people found this helpful

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Ann Marie Gorczyca

A must have book for anyone in business

Reviewed in the United States on September 14, 2014

Verified Purchase

"The 27 Challenges Managers Face" is an excellent, comprehensive, solutions-based management handbook. Bruce Tulgan is able to capture the essence of management issues and give action plans for resolution. This book will serve as a valuable resource. Having implemented Bruce Tulgan's recommendations in the past, I can say, they really work! This is a must have book for anyone in business.

11 people found this helpful

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Chris

Management Fundamentals

Reviewed in the United States on January 22, 2015

Verified Purchase

The is an excellent resource for managers in any industry. It outlines the fundamentals of management and how to use them to tackle tough employee problems. This isn't a magical method to making employees do what they should but rather a outline for a management style. This style gets the results you desire simply because you are have the 1 on 1 conversations with employees that they need to hear to fully understand what you want from them.

2 people found this helpful

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Top reviews from other countries

Infinity Drive

Three Stars

Reviewed in the United Kingdom on March 28, 2016

Verified Purchase

Reasonably good.

arish

A rare management book which is True and useful

Reviewed in India on March 31, 2018

Verified Purchase

Excellent book. Really can help you raise your teams performance significantly

Swatika Prasad

Four Stars

Reviewed in Canada on September 20, 2017

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Like it

ajay kumar

Five Stars

Reviewed in India on March 21, 2017

Verified Purchase

Excellent book. Must read for all managers.

One person found this helpful

Ernesto Gil

Thank you! Product as described, Fast shipping!

Reviewed in Canada on April 14, 2016

Verified Purchase

Thank you! Product as described, Fast shipping!

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The 27 Challenges Managers Face: Step-by-Step Solutions to (Nearly) All of Your Management Problems Audible Audiobook – Unabridged

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