My Pentax K200D stopped working a couple of months ago - the camera would still take pictures, but the light meter stopped accurately reading and shooting the environment. I was going to send it back to Pentax, but then I dug into my old orders and discovered that I'd purchased a warranty. Yipee, I thought to myself, that was a brilliant stroke of forethought. So I got my UPS label and shipped it back, cheerfully thinking that I'd quickly have a fixed camera back.
Then I got the camera back. While the box had been checked that the camera had been inspected, when I put the lens on and put the camera to my eye, it was in worse condition than when I'd sent it. At least the camera had been able to focus. Now, no focus AND no light meter. So I called and fussed and shipped the camera back to them.
It's been over a week. I received confirmation that the camera had arrived, but I've had no other updates, despite having told several people that I need the camera for a wedding coming up in April. I've sent several e-mails since and received no reply. And at this rate, I can't even send it back to Pentax to see if the original problem was a manufacturing defect because these jokers have mucked around in it.
Seriously, isn't a warranty supposed to be for peace of mind and ease of ownership? Not so much with this company. Find someone else to provide your warranty...
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