![[Upgrade] REOLINK 4K Ultra HD PoE Outdoor Security Camera with Human/Vehicle Detection, Work with Smart Home, Weatherproof, Time Lapse, Up to 256GB Micro SD Storage for 24/7 Recording, RLC-820A](https://images-na.ssl-images-amazon.com/images/I/61fW4qgQRDL.__AC_SX300_SY300_QL70_ML2_.jpg)
![[Upgrade] REOLINK 4K PoE Outdoor Camera, Smart Human/Vehicle Detection and Playback, Work with Smart Home IP Security Camera,](https://images-na.ssl-images-amazon.com/images/I/51tJxWFSxOL._AC_UL160_SR160,160_.jpg)
![[Upgrade] REOLINK 4K Ultra HD PoE Outdoor Security Camera with Human/Vehicle Detection, Work with Smart Home, Weatherproof, Time Lapse, Up to 256GB Micro SD Storage for 24/7 Recording, RLC-820A](https://m.media-amazon.com/images/I/61fW4qgQRDL._AC_SS450_.jpg)
(UPDATE)
I have to give it up to Reolink's customer service. They reached out to me to resolve my issues and to provide a very reasonable resolution to the issue that I had. Long story short, I received an updated NVR and I was able to hook up the 4k camera. I compared it to my 5MP camera and it does stand out and I was impressed. I am able to read the license plate of vehicles as they drive through the culdesac and the picture quality is nice. Installation was easy because the current holes on the wall lined up with the new camera as well.
FYI - the older model NVRs are not compatible. When I received the newer NVR, it was slightly different from the one that I had.
(Previous)
purchased several of reolink products within the last 2 years. I started with the $500 NVR kit and over time added several additional cameras as the camera quality increased. Overall, I was content although they had issues here and there. When the 4k camera rolled out, I was excited to get it so I can see how it compares to the 5MP ones that I have. If I liked it, I was hoping to replace them out with addiional 4k cameras. To my major disappointment, these D800 cameras did not work with my 8CH NVR RLN8-410 although they advertise it as such. When my 4k camera did not sync, I was advised the older RLN8-410 did not work! Although it claimed it worked with ONLY 8CH NVRs, this is not true. There's no upgrade you can do other then to buy a whole new NVR.
| Manufacturer | Reolink Digital |
|---|---|
| Part Number | D800 |
| Item Weight | 1.25 pounds |
| Product Dimensions | 5.51 x 5.51 x 5.51 inches |
| Item model number | D800 |
| Is Discontinued By Manufacturer | No |
| Size | 1 Count (Pack of 1) |
| Color | White |
| Material | Metal Aluminum |
| Power Source | Power over Ethernet |
| Voltage | 5 Volts |
| Installation Method | Wall Mount or Ceiling Mount |
| Item Package Quantity | 1 |
| Type of Bulb | Infrared |
| Plug Profile | Ceiling Mount |
| Special Features | H.264 |
| Usage | Surveillance |
| Batteries Included? | No |
| Batteries Required? | No |
| Warranty Description | Customer service (support@reolink dot com); 30-day money back guarantee; 2 years quality warranty |
