Top critical review
19 people found this helpful
Nice product, provided you can get one without a wobbling fan
on March 14, 2015
Like many others who left reviews here before me, I received a unit whose fan wobbled significantly. I did not see anything that was obviously bent during my inspection, so I cannot be sure if the issue was due to poor QA at the factory or rough handling by UPS. I suppose it would be easier to eliminate UPS as the potential culprit if Jet's packaging was not so poor.
I normally wouldn't review a defective product since I don't believe such reviews are a fair reflection of the product. A defective product is usually an anomaly. That said, I believe it's fair to ding this product since literally dozens of the reviews here document similar issues with the fan. In fact, some of those reviews describe fans bent so badly that they would not even rotate. Thus, I wouldn't classify my issue as an anomaly. It may not be typical, but it also doesn't appear to be extremely unusual either. In my opinion, you are rolling the dice when you buy this product...at least if it is being shipped to you.
It's really unfortunate since the unit has great features and specs. It moves a TON of air, is fairly quiet, and the remote is handy, provided it works in your shop. Apparently, fluorescent lights near the unit will prevent the unit from receiving the signals from the remote. That was not an issue for me, but it's worth considering if you will have fluorescent lights close to your planned mounting location.
1) Buy the product locally if you can. Doing so will eliminate the rough handling of residential delivery and also make a return far easier than what I just went through if you receive a damaged or defective unit. Home Depot has a free "ship to store" option and their price often matches Amazon's price on this product.
2) Regardless of where you purchase it, don't open the hardware package and start assembling the hanging brackets until after you have verified that the fan works and is balanced properly. You don't need anything in the hardware bag to test it. Instead, just do the following:
- Remove the unit from the box and the plastic bag
- Set the unit on a pair of sawhorses, a workbench, or some other rigid surface where it will be clear if the unit is out of balance and vibrating when it is operating (not on carpet)
- Remove both air filters and set them aside
- Remove the four stabilizing Styrofoam blocks from the interior of the unit
- Reinstall the inner bag filter (to ensure you catch anything that you suck in during the test), but leave the first stage filter off (so you don't have to remove it from the plastic)
- Make sure you don't have any loose items near the intake side
- Plug the unit in and turn it on
- Observe the squirrel cage fan through the grill to see if it is wobbling
- Monitor the unit for any unusual vibration or grinding noises
If it passes that inspection, then you can open the hardware bag to test the remote control.
Seriously, take my word for it - you don't want to go to the trouble of hanging this thing before you realize it has an issue. Learn from my mistakes.
And for the folks who received an undamaged unit from Amazon, congrats. Sincerely. You folks are the reason that I didn't award this product just 1 star. Use it in good health. ;)