Top positive review
6 people found this helpful
Great Faucet - poor soap dispenser
on January 12, 2010
I have had this faucet in my kitchen for almost three years and love it. We splurged on it when we re-did our kitchen because the faucet is something you use more than anything else--more than stove, microwave, etc. (Maybe we use the fridge as much.)
It is a beautiful faucet. The magnetic release requires just a very light touch to use the pull down sprayer. It is high enough to wash big stock pots and such.
One reviewer said it was a little awkward getting used to the right hand side on-off lever--but we gave one to my Mother-in-law and her plumber was able to simply turn the unit around and place the lever on the left. So, I am not sure that's an issue or else she had a bootleg plumber. Anyway, hers works fine, too.
The soap dispenser leaves a lot to be desired. Our was always balky, but finally started gushing soap at the base. I called Delta today and they are sending out a whole new soap unit. I think I bought ours the month it was introduced since it wasn't in any of the catagloues or in any of the fixture stores and had to be special ordered. Thus I am hoping in the nearly three years since we got our faucet they have corrected any issues with the soap dispenser.
When I called them they were ultra helpful and offered to send a new unit immediately at no expense. So while I am not thrilled with the soap dispenser (which looks good, by the way) I am happy with their service in backing it up.