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APC Back-UPS 550VA UPS Battery Backup & Surge Protector (BE550G)
- Enter your model number to make sure this fits.
- 550 VA backup system has 4 surge/UPS outlets and 4 surge only outlets.
- Energy-efficient design
- Data line surge protection
- Four stage LED status display
- Audible alarms
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From the manufacturer
What's in the Box:
- APC Back-UPS BE550G
- 5-foot power cord
- PowerChute Personal Edition software CD
- USB cable
- User manual
APC Back-UPS BE550G
The electronic devices you rely on every day for communication, security, and entertainment such as networking equipment, computers, televisions, security systems, and gaming consoles are at risk of damage and disconnect due to unexpected blackouts, voltage fluctuations, and other power disruptions.
The APC by Schneider Electric Back-UPS BE550G provides instant battery power to your critical electronics when the power goes out, keeping you connected and available both personally and professionally. Additionally, the BE550G UPS (uninterruptible power supply) offers guaranteed surge and lightning protection for attached devices. By connecting your valuable devices, you are ensuring these investments against potentially irreversible damage. When the power goes out, the APC BE550G will power critical devices including home networking equipment; allowing you to maintain your internet connection. This allows you to work productively, avoid the loss of valuable data, and safely shut down equipment.
The BE550G includes PowerChute Personal Edition software which provides UPS management options, safe system shutdown, and energy monitoring to enable cost savings and prevent potential data corruption. This backup power supply unit offers eight surge protected outlets, four of which provide UPS battery backup, and a 330-watt/550-volt ampere output power capacity.
At a Glance:
- Guaranteed protection and battery backup power for your valuable electronics, ensuring they remain safe from dangerous power disturbances
- Stay available and connected by powering critical devices (computers, wireless networking devices, gaming consoles, security systems and other electronics) during a blackout
- 8 total outlets – 4 battery backup, 4 surge only outlets, 2 transformer block spaced
- PowerChute software provides safe system shutdown, preventing potential data corruption
- Guaranteed protection from surges and spikes caused by storms, lightning, circuit overloads, power cycling, etc.
- Periodic battery self-test ensures early detection of a battery that needs to be replaced
- Lifetime equipment protection policy for all connected electronics
- ENERGY STAR certified
Battery Backup Keeps Critical Components Running
The BE550G UPS offers guaranteed backup battery power for your electronic devices. When power is interrupted or fluctuates outside safe levels, the BE550G instantly provides clean battery power to your sensitive electronics. Work safely throughout brief outages or save your data and safely shut down electronics during extended outages.
Protection from Dangerous Surges and Spikes
The BE550G features a total of eight power outlets, all of which shield your devices against dangerous surges and spikes in voltage. Four of these are UPS battery backup outlets that provide instant power to critical devices like computers and home networking equipment when there is an outage.
Prevent Data Corruption with PowerChute Software
APC PowerChute Personal Edition power and energy management software is included. PowerChute prevents data corruption by automatically saving files and shutting down your system in an extended power outage or low-battery condition. PowerChute monitors and displays energy usage and reduces costs via customized energy management planning. Connect the USB cable that's included with your UPS backup unit to your computer to easily use the software.
Phone and Network Data Line Surge Protection
In addition to standard power line surge protection, the BE550G UPS battery backup also provides protection from dangerous 'backdoor' surges that travel along telephone and network data lines. Just route the phone or network data line through the BE550G UPS backup unit to protect your devices from lightning, surges, and spikes.
ENERGY STAR Rated for Efficiency
The BE550G UPS is ENERGY STAR certified for its efficient operation and ability to help realize lower energy costs.
Warranty and Equipment Protection Policy*
This UPS is covered by a three-year limited warranty. It also comes with a lifetime equipment protection policy. APC will repair or replace attached equipment that sustains surge-related damage while properly connected to a registered Back-UPS uninterruptible power supply unit.
*For more information you can contact the official customer service or visit the official website.
|Runtime for home network (router & modem); 10 watts||3.25 hours||3 hours||4.3 hours||5.75 hours||5.9 hours|
|Battery backup & surge protected outlets||4||4||5||5||6|
|Surge protected outlets||2||4||2||5||3|
|Energy Star certified||Y||Y||Y||Y||Y|
|Block spaced outlets||3||2||3||4||3|
|USB charging ports||N||N||Y||N||Y|
|PowerChute Personal Edition software||N||Y||Y||Y||Y|
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This item APC Back-UPS 550VA UPS Battery Backup & Surge Protector (BE550G)
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|Item Dimensions||3.3 x 12 x 7 in||5.95 x 2.55 x 4.15 in||4.41 x 14.96 x 11.85 in||7.1 x 3.2 x 4.3 in||4.13 x 5.2 x 8.86 in||5.9 x 10.6 x 3.1 in|
|Item Weight||13 lbs||5.5 lbs||26.68 lbs||3.5 lbs||5.5 lbs||6.4 lbs|
APC BE550G Back-UPS ES 550 Battery Backup System, Eight-Outlet, 550 Volt-Amps (1 Each)
Top customer reviews
One to be used in my basement to handle the following with battery backup + surge protection:
- AT&T Gateway Router (35-40 watt)
- Synology DS211j NAS (25W watt)
- Netgear R7000 wireless router (main router for home) (33.92 watt)
The other to be used for my living room's entertainment center for the following devices:
- 50" Plasma TV (Surge Protector only)
- 2.1 Sound bar (Subwoofer on Surge Protector only)
- Cordless Phone
- VoIP adapter
- Cisco Linksys E4200 wireless adapter (working in bridge mode to bridge the devices to the main router in the basement).
The one in the living room has been working fine for 2 months now.
However, the one in the basement kept shutting off with a constant loud tone and no LED light indicator. In the manual, this means it's in an overload condition.
How can it be overloading with only the 3 devices listed above connected to it?
I initially thought it was losing power from the main receptable so I suspected the GFCI receptable, but I tested it and it was working fine--it did not trip. The device would work fine for 3-4 days but then it goes into that overload condition, shutting power off to the connected devices, including the NAS. My NAS does not report Battery Low or anything like that. The only e-mail message I see from it is when it's started again and it says "Experienced an improper shutdown".
I thought I had a faulty unit so I requested an RMA and BuyVPC sent me a replacement immediately after they received the first one.
I installed the second one and it lasted 5-6 days thinking that everything is good now, but no... I had the exact same problem again. What are the odds of this happening to two different UPS devices? I would suspect my setup but I don't know what to suspect exactly.
You can see the video of when the issue happened with this replacement. I recorded the video for customer support because it is very difficult to see this issue upon a quick inspection of the returned device so I wanted to make sure it's documented. Sorry for the loud tone!
In conclusion, I do not trust this APC model but I am still suspicious of my setup. I ordered the older model APC BE550G instead. I installed it yesterday and will keeping an eye on it for the next several weeks to see if it's reliable
I just want to emphasize that my rating is purely for the product and not the customer service of BuyVPC, which has been extremely responsive and understanding. The processed the RMA without any issues. I would definitely buy from them again.
I forgot to mention that with the first faulty unit, I tried performing the steps to "reset" the UPS, which go like this:
1. Disconnect any attached load.
2. Unplug the UPS from the wall socket.
3. Disconnect the UPS' internal battery.
4. Push and hold the ""On"" button on the UPS for 5 seconds
5. Reconnect internal battery.
6. Plug UPS in to known good power source.
7. Turn UPS on.
However, this did NOT help resolve the issue of overloading after several days of normal use.
I received APC's older model, the BE550G, and installed it on 18-AUG-2016. Since then, it has been functioning without any issues. That's about 20 days of continuous use without any overload conditions or abrupt shutdowns.
I'll update the post much later if the BE550G continues to function as expected.
I contacted APC and found that the process of filing for product replacement takes around two months and requires mailing the UPS unit to APC at the consumer's expense. APC does provide a free replacement unit. APC then does a number of tests to determine if their unit failed. In my case, they determined that it did not and therefore I am not entitled to any compensation. I am not an electrical engineer so cannot comment on the validity of the testing, but from the consumer viewpoint I bought the unit to protect sensitive equipment in the event of a power surge. There was a power surge after which my Tivo connected to the APC UPS was damaged. Since the Tivo had lifetime service, I'm out for a $300 unit plus a $400 service policy. If you are considering an APC UPS based in part on the stated Product Replacement Policy be aware that damage to your product may not lead to compensation.
So you essentially have zero visibility into how much battery capacity you're using and how long your equipment would stay powered up during an outage. I don't really see the point of having a UPS if I can't size it & my load to figure out how much runtime I'll get during an outage.
I called APC support and they were initially puzzled by this problem. After asking around, the tech gave me the bad news that current load & backup time information wasn't available on the "models below the BE750G" although I didn't really get a clear answer as to whether or not this problem affected the BE750G as well.
If you're not planning to connect this unit via USB to a PC and use PowerChute, then this problem won't affect you; but I'll be returning it and buying a Tripp Lite instead.