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4 Year Office Equipment Protection Plan
from Asurion, LLC

13661

$6.99

NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
COVERAGE: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one.
EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an Amazon e-gift card for the purchase price of your covered product. In some cases, we will replace or repair it.

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APC PTEL2 ProtectNet Standalone Surge Protector for Analog/DSL Phone Lines (2 Lines, 4 Wires)

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54 ratings

| 13 answered questions

$31.51 List Price: $39.99 -21%

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Customer Rating	(54)	(95)	(5286)	(365)	(24)	(363)
Price	$31.51	$24.93	$25.00	$20.79	$16.99	$27.99
Sold By	VPCI	Alliance(Supply)	Amazon.com	Amazon.com	SMAKN	Tupavco Equipment
Item Dimensions	0.02 x 0.02 x 0.02 inches	6 x 3 x 2 inches	13.6 x 2.4 x 7.6 inches	1.34 x 1.34 x 1.34 inches	4 x 3 x 1 inches	3.4 x 1.4 x 2.3 inches
Item Weight	0.32 ounces	1.60 ounces	2.12 lbs	4.23 ounces	0.80 ounces	2.40 ounces

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Customer Questions & Answers

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Product Description

Data line surges make up an overwhelming majority of all surge induced damages where the equipment was thought to be already protected but had a "back door" such as a modem line unprotected. Network interface cards, in particular, can be destroyed by relatively mild spikes. According to Ethernet standards (IEEE 802.3), non-AC network electrical hazards include: direct contact between components and power or lightning circuits, static charge buildup on cables and component, high-energy transients coupled onto the local cabling system (those induced by other cables which are installed in the general proximity of network cables or lightning within a mile radius) and potential differences (even from building to building, between safety grounds to which components are connected.)

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All Product Information Customer Q&A's Customer Reviews

Product information

Product Dimensions

0.02 x 0.02 x 0.02 inches

Item Weight

0.32 ounces

ASIN

B00006BBGS

Item model number

PTEL2

Customer Reviews

54 ratings

3.8 out of 5 stars

Best Sellers Rank

#999 in Surge Protectors

Is Discontinued By Manufacturer

Date First Available

June 29, 2017

Manufacturer

APC

Language

English

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Customer reviews

5 star		56%
4 star		12%
3 star		8%
2 star		8%
1 star		17%

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Top reviews from the United States

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Dr. Dave

Necessary in South Florida -- Land of Lightning

Reviewed in the United States on May 16, 2014

Verified Purchase

I purchased 2 APC surge protectors, one for landline telephone and one for ethernet. With zillions of dollars of equipment at home connected to landline telephone and ethernet, these devices provide some peace of mind. Although I have whole-house surge protectors, those don't guard the landline telephone or ethernet cables and the attached devices, so I consider these absolutely necessary. (I also have something like this for my cable TV, reviewed elsewhere).

After installing them, I noticed no degradation to either my landline telephone service or broadband speed. One of these days I will post photographs of my Data/Comm/TV distribution panel showing these devices. Please check back in about a month.

4 people found this helpful

Helpful

Microtechie

So Far, So Good

Reviewed in the United States on January 4, 2013

Verified Purchase

I was afraid that the Protectnet would decrease the speed on my DSL service, since I am over 3 miles from the DSL headend. Believe it or not, it actually increased the DSL speed by a slight amount, about 1%, since I installed it. Maybe its knocking down some noise that's on the line. I have the grounding wire connected directly to the electrical service entrance ground wire, where the phone line enters the house. No report on lighting protection, as its winter here and its only been installed for a month. I'm sure it will be tested this spring.

3 people found this helpful

Helpful

S. Mayo

Works

Reviewed in the United States on October 14, 2010

Verified Purchase

I've had one of these on my phone line, where it enters the house, for years. A nearby lightning strike recently fried it (and fried a phone wire somewhere outside my house, according to the phone company), but my phones survived. Needless to say, I've bought another.

Money well spent if you have anything other than a couple of very cheap phones. Absolutely essential if you have a phone line that connects in any way to a computer.

9 people found this helpful

Helpful

B. Faulkner

Hope it works when the time comes

Reviewed in the United States on January 27, 2010

Verified Purchase

Though we have two whole-house surge protection devices (redundant system), the phone line is a backdoor into much of our equipment. Not remembering where I got my old device, and not being sure it was still operational, I purchaced the APC Protectnet PTEL-2 to get us current with telephone/DSL protection. It installed easily enough.

I do think I'll be researching hardwire versions for the main panel, with some type of LED indicator that it is actually operational. This will work for now and, if I'm reading the documentation correctly, if this device takes a strike it will disconnect the phone line. In other words if the phone dies, the device did its job and I'll have to buy another one.

7 people found this helpful

Helpful

FortLuptonDiver

Reduces my DSL download speed by over 20%!

Reviewed in the United States on March 8, 2016

Verified Purchase

I purchased an APC Protectnet PTEL2 because I've had lightning surges on my telephone line that have damaged my equipment in the past! Before I purchased my PTEL2, I confirmed that it will support my CenturyLink 7Mbps ADSL connection, because it's important to me that my Internet connection runs at full speed! I was able to easily install the PTEL2 and ground it at an electrical outlet that's next to the telephone jack. However, now my DSL connection download speed is over 20% slower! If I connect my modem directly to the wall jack, the connection speed returns to normal. Unless I'm able to find a faster surge protector, I need to choose between a full-speed DSL connection, or protecting my computer hardware during an electrical storm!

Here's an update: It's been a waste of my time trying to find a modem surge protector that supports my 7Mbps connection speed! So now I'm implementing my fallback solution! I purchased an APC PNET1GB surge protector that I'm going to install in between my DSL modem and my PC. Although my modem will get fried at some point in the future, the rest of my hardware will be protected!

3 people found this helpful

Helpful

Dolores Brown

Doesn't work

Reviewed in the United States on June 1, 2018

Verified Purchase

Don't bother. It did not protect my modem. Modem was fried by lightning strike.

One person found this helpful

Helpful

Constance Derby

NOPE

Reviewed in the United States on March 1, 2018

Verified Purchase

It reduced the speed on my slow internet to the point where I couldn't stream anything.

Helpful

Adam Wood

Four Stars

Reviewed in the United States on June 23, 2017

Verified Purchase

works as described

Helpful

Top reviews from other countries

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Aider L

Excellent kit

Reviewed in the United Kingdom on June 20, 2013

Verified Purchase

This surge protector is easy to install and well made. Hard to comment on the function, as I haven't had any lightning since it has been installed. It doesn't cause a problem with my VDSL2 line (some people know this as BT infinity) and only had a slight loss of SNR.

J. Nicholls

Even better when it's free

Reviewed in the United Kingdom on December 20, 2009

Verified Purchase

Get one for free by contacting APC. The company with the worlds best customer service... but I knew that already before they offered me one for free when I'd worked out that my APC UPS was filtering my broadband down from 3Mbps to 800Kbps

Hermi

Finger weg.......

Reviewed in Germany on August 28, 2021

Verified Purchase

.....es sei denn Ihr seid Freunde von Steinzeit-Internet!
Hauptkritikpunkt: aus 14,5 Mbit/s Download und 2,4 Mbit/s Upload werden 8,5 Mbit/s und 1,1 Mbit/s!
Nachdem bei mir bereits 2x einen Router einer Überspannung übers Telefonkabel zum Opfer fiel, dachte ich genau das Richtige gefunden zu haben. Aber dieser Tempoverlust ist untragbar!

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rat666

Funktionier perfekt mit VDSL 50 von der Telekom

Reviewed in Germany on January 7, 2015

Verified Purchase

Nachdem das Modem meiner Fritzbox 7390 abgeraucht ist, habe ich mir eine 7490 inkl. dem APC Überspannungsschutz bestellt. Die Lieferung von Fritzbox und APC war sehr schnell auch ohne PRIME.
Fürs Stromnetz hatte ich bereits einen Überspannungsschutz.

Die Verbindungsgeschwindigkeit ist nach dem Zwischenschalten des APC gleich schnell geblieben, laut Fritzbox hat die Dämpfung allerdings um 3db zugenommen. Wer also von der Dämpfung her schon am Limit fährt muss mit Einbusen bei der Geschwindigkeit rechnen.
Der Anschluss des Erdungskabels gestaltete sich unproblematisch.
Das Gerät macht einen soliden Eindruck.
Das mitgelieferte RJ11 Kabel habe ich nicht verwendet, sondern ein Cat 5 Netzwerkkabel.

Meine Verkabelung sieht jetzt folgendermaßen aus:

TAE Dose > TAE auf RJ 45 Adapter der Fritzbox > CAT 5 Netwerkkabel > APC > original DSL Kabel der Fritzbox > Fritzbox

5 people found this helpful

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Carn

Troppo troppo cara

Reviewed in Italy on May 30, 2020

Verified Purchase

Troppo cara (costa più del modem) e mi sembra che il segnale sia leggermente degradato. Il cavo di messa a terra poteva essere anche un po' più lungo Speriamo che almeno faccia il suo dovere

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