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ARRIS SURFboard SB6141 8x4 DOCSIS 3.0 Cable Modem - Retail Packaging- White

4.3 out of 5 stars 12,832

$58.15 with 42 percent savings
List Price: $99.99

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Purchase options and add-ons

Brand ARRIS
Internet service provider spectrum, optimum, cox, xfinity
Connectivity Technology Wired
Compatible Devices Modem
Product Dimensions 6.4"L x 2"W x 8.7"H

About this item

  • Approved on Comcast Xfinity, Spectrum (Charter, Time Warner, Brighthouse Networks), Cox, Mediacom, Suddenlink and most other US Cable Internet Providers. NOT compatible with Verizon, AT&T or Centurylink. REQUIRES Internet Service.
  • Wired modem only. Does not include WiFi router or VOIP Telephone adapter. Gigabit Etherent port to connect to PC or Router.
  • 8 Download Channels and 4 Upload Channels capable of up to 343 Mbps download and 131 upload speeds. Recommended for Internet Plans up to 100 Mbps.
  • Brown Box Models Not Valid for this Item when Sold As New, should Report to Amazon Immediately and Return to Seller
  • 2 year warranty with US based customer service. Refer to the Quick Start Guide and Installation video. Supports IPv4 and IPv6 – the latest Internet standard

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ARRIS SURFboard SB6141 8x4 DOCSIS 3.0 Cable Modem - Retail Packaging- White
ARRIS SURFboard SB6141 8x4 DOCSIS 3.0 Cable Modem - Retail Packaging- White
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Price-42% $58.15
List:$99.99
-24% $130.00
List:$169.99
-33% $39.95
New Price:$59.99
$99.99-10% $197.99
List:$219.99
Delivery
Get it as soon as Tuesday, Apr 23
Get it as soon as Monday, Apr 22
Get it as soon as Monday, Apr 22
Customer Ratings
Easy to install
4.3
4.5
4.2
4.4
4.2
WiFi signal
3.9
4.2
3.4
3.8
3.7
Tech Support
3.6
3.9
2.9
3.1
3.2
Value for money
3.7
4.3
3.8
Sold By
Books Galore & More LLC
ARF Tech
Techa Distribution
Hitron Americas
Verdi!
connectivity tech
Wired
Ethernet
Ethernet
Ethernet
Ethernet
ethernet ports
3
2
1
2
2
number of ports
2
2
2
data transfer rate
343 megabits per second
1 gigabits per second
2500 megabits per second
max downstream rate
131 megabits per second
960 megabits per second
1000 megabits per second
2500 megabits per second
max upstream rate
343 megabits per second
960 megabits per second
350 megabits per second
2.5 gigabits per second
modem type
cable
cable
cable
cable
cable

Product Description

Product Description

Building upon the success of the SB6121, Motorola's SURFboard SB6141 enhances your personal media experience, at lightning-fast broadband speed. It harnesses the power of DOCSIS 3.0 technology to bond up to eight downstream channels and four upstream channels--providing you advanced multimedia services with data rates up to 343 Mbps download and 131 Mbps upload depending on your Cable Internet provider service. That makes streaming HD Video, gaming, shopping, downloading, working, high-quality voice and video conferencing, and peer-to-peer networking applications far more realistic, faster, and efficient than ever before.

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From the manufacturer

ARRIS SURFboard SB6141 Cable Modem

SURFboard - the original cable modem

The SURFboard SB6141 is an affordable, high-speed DOCSIS 3.0 Cable Modem that provides you with 343 Mbps download speeds – perfect for things like streaming audio and video, downloading and sharing content. It supports IPv6 – the latest Internet standard and is compatible with major U.S. Cable providers. The SURFboard SB6141 is easy to install so you’ll be surfing in a matter of minutes.

Stop leasing your modem and save money!

When you purchase a SURFboard modem, you save money on monthly lease fees while equipping your home network with the latest technology.

Will SURFboard work with my cable operator?

It sure will. SURFboard cable modems are compatible with major US Cable Internet Providers like Xfinity by Comcast, Time Warner, Cox, Brighthouse and many others. Don't see your provider listed here? Just give them a call to confirm.

SURFboard is simple to setup

With just a few steps, you'll be surfing. Simply plug your live coax cable into the modem, plug in the power cord and give it a few minutes to go through the provisioning process. That's it!

Product information

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Additional Information

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here [PDF ]

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ARRIS SURFboard SB6141 8x4 DOCSIS 3.0 Cable Modem - Retail Packaging- White


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Customer reviews

4.3 out of 5 stars
4.3 out of 5
12,832 global ratings

Customers say

Customers like the performance, ease of installation, quality and value of the modem. They mention that it works great to get their Internet up and going, the instructions are very well written and that the price point is 100% worth it. They appreciate the appearance. However, some customers dislike the brightness. Customers also disagree on connectivity, and rebooting.

AI-generated from the text of customer reviews

6,546 customers mention5,776 positive770 negative

Customers like the performance of the modem. They say it provides a nice performance increase (20-25%) without even changing their internet speeds. Customers also say that their computer works faster and their ROKU no longer has issues with the mode. They mention that the results were very promising, and the mode is fast and efficient.

"The ARRIS SURFboard SB6141 Cable Modem has proven to be a reliable and efficient solution for high-speed internet access, exceeding my expectations..." Read more

"...Plug in, call ISP and you are good. The speeds are fantastically fast and this modem was well worth the price...." Read more

"...Once it was addressed by their system, it worked perfectly as expected. I verified the $5.99 reduction in my "TWC" bill and all is good...." Read more

"...The modem is reasonably priced, works well, and installation and activation were simple. It's all good." Read more

2,375 customers mention2,287 positive88 negative

Customers find the installation of the networking device to be easy. They mention that the minimalist design makes it easy to figure out and setup. They also appreciate the well written, self explanatory instructions and the color-coded rear panel.

"...for a top-notch cable modem that delivers on performance and ease of use, the ARRIS SURFboard SB6141 Cable Modem is the perfect option...." Read more

"...The modem (as are all modems) was extremely easy to install. Plug in, call ISP and you are good...." Read more

"...This modem was easy to install. The "Motorola" instructions were very well written as were the "TWC" instructions provided online for "Using Your..." Read more

"...The modem is reasonably priced, works well, and installation and activation were simple. It's all good." Read more

1,979 customers mention1,517 positive462 negative

Customers like the quality of the modem. They say it's an excellent, DOCSIS 3.0 modem that runs rock solid. They also appreciate the strong signal and are pleased with their internet service. Some customers also mention that the mode is usable and hasn't given them any issues.

"...The ARRIS brand is synonymous with quality and innovation, and the SURFboard SB6141 Cable Modem lives up to that reputation, offering a stable and..." Read more

"...Anyways, moving on to function and reliability, this modem is great!..." Read more

"...The Zoom modem not only hasn't failed, but the methods that I used to reliably cause the Arris modem to fail simply don't have the same effect on..." Read more

"...Tired, outdated equipment and ever increasing rates. Don't get me started on my lame 1990's tech DVR...." Read more

1,500 customers mention1,327 positive173 negative

Customers like the value of the modem. They mention that the price point is 100% worth it, it saves them money vs renting, and it will pay for itself relatively quickly. They also say that cable modems aren't very expensive and with Internet speeds becoming faster over the years, it's definitely money well spent. Customers also mention that it'll set them up with fast speeds and no rental fees.

"...The speeds are fantastically fast and this modem was well worth the price...." Read more

"...It is doing just exactly what I expected it to do and for a fair price (as purchased from "Amazon").I would recommend this modem." Read more

"...The modem is reasonably priced, works well, and installation and activation were simple. It's all good." Read more

"...future-proof- five-star rating- great price- well-respected brand- aesthetically pleasing- easy set-up-..." Read more

278 customers mention234 positive44 negative

Customers like the appearance of the modem. They say it's a great looking device with nice indicators. They also appreciate the minimalist design and pretty lights. Customers also say the user manual is well laid out and has all the information they need.

"...The modem's sleek and compact design ensures it won't take up much space, making it suitable for various living environments...." Read more

"...The size and white color with blue lights are visually pleasing, and the size and vertical configuration fits nicely on my desk...." Read more

"...The modem isn't fancy, but the borderline minimalist design makes it easy to figure out if you made it past preschool and the whole "triangle..." Read more

"...Great looking little no frills modem that just plain Works..." Read more

884 customers mention361 positive523 negative

Customers have mixed opinions about the connectivity of the modem. Some mention that their connection will be more stable if they're coming from a different device, while others say that it loses connection every 5 minutes.

"...I had to do ONE reboot of the modem and my router because I lost my internet connection for reasons unknown...." Read more

"...this modem for its outstanding capabilities and its ability to enhance your internet experience to new heights!" Read more

"...Had it not been for Internet connectivity issues which the TWC technician said might be attributable to the new Motorola SB6141 modem, I would have..." Read more

"...In short, this modem is working properly, has a stable connection to the Internet, and is giving me the speeds that I paid for..." Read more

309 customers mention107 positive202 negative

Customers are mixed about the rebooting. Some mention that there are no slowdowns or drops. The speed is good and it hasn't needed reseting since the installation a month ago. However, others say that they had with one was it would reset itself a couple nights at the same time, and it would reboot itself every few minutes for no apparent reason.

"...(requiring a reset) whenever large amounts of traffic are thrown at it...." Read more

"...For the most part, I have had not problems with it. No reboots, lost connections, or anything else, on the modems end that is...." Read more

"...keeping me from giving this modem five stars is that I'm having to reset it every other day because I lose Internet signal...." Read more

"...I still had a reboot issue. I went to Wally World and bought another WHITE SB6141 and still have reboot issues...." Read more

791 customers mention178 positive613 negative

Customers are dissatisfied with the brightness of the modem. They say that the blue glow illuminates the entire room, and the status lights on the front are extremely bright. They also mention that the lights are distracting in a dark room and that they do project on the wall.

"...The only "con" I have about this modem is that the blue lights on the modem ARE BRIGHT AS @#%&$. Seriously, at night, my living room is glowing..." Read more

"...This modem is white. The LED lights on this modem are so bright they can be used as a night light...." Read more

"...One other point. The lights are relatively bright on the front panel. I'd cover them with electrical tape...." Read more

"...As has been mentioned the lights on the front of the modem are exceptionally bright; blue light even emits from the vent holes on the sides and top..." Read more

WHITE version of this modem reliable. But the Motorola manual misidentified the LED status light colors!
4 Stars
WHITE version of this modem reliable. But the Motorola manual misidentified the LED status light colors!
ARRIS SURFboard SB6141 DOCSIS 3.0 Cable Modem - Retail Packaging - WhiteMOTOROLA WILL LIGHT UP YOUR NIGHT (LITERALLY)I have had some bad luck with modems in the past. In the past two years, I’ve gone through four modems. I am happy to report that I’ve finally purchased a high quality and reliable modem. I waited a while to write this review because I wanted to make sure the SB6141 was a good product. I purchased this modem in 2015. It is 2017 now. I have not had a single problem with the modem. It is quiet and set up was a breeze. Apart from the bright LEDs, which tend to light up my bedroom, it’s a great modem. Other people have complained about the LEDs being too bright. I don’t mind it. I simply consider it my nightlight.STATUS LIGHT CONFUSIONWhile we are on the subject of bright LEDs, here is my only issue with the status lights: they are incorrectly described in Motorola's manual. Now according to the instructions, here is what five LED status lights mean (starting from the top):* POWER is GREEN: Indicates power to the modem is properly connected. (Icon looks like a computer power button.)* RECEIVE DATA is GREEN: Indicates a downstream channel connection. RECEIVE DATA is BLUE: Indicates a bonded downstream channel connection.* SEND DATA is GREEN: Indicates an upstream channel connection. SEND DATA is BLUE: Indicates a bonded upstream channel connection.* INTERNET CONNECTIVITY is GREEN. (Icon looks like a globe.)* ETHERNET PORT CONNECTIVITY is either AMBER or BLUE. (Icon looks like a brain wave.) Amber indicates a computer is connected to Ethernet port and is operating in 10Base-T or fast Ethernet mode. Blue indicates a computer is connected to Ethernet port and is operating in high speed Gigabit Ethernet 1000Base-T mode.So here is the problem. Mind you, I can only speak for the white version of the SB6141:My LED colors are a little different than what the manual describes.My POWER LED (top icon) is white NOT GREEN.My INTERNET CONNECTIVITY is white NOT GREEN.The rest of my LEDs are blue.I don't understand how the "downstream" and "upstream" channel connections work, and I will not pretend to understand it.So the color of those icons will depend on your setup at home. This goes for the bottom icon. too.(Please see my photos, which indicate the status light mixups. My captions are redundant, but I was quite annoyed at Motorola. Sorry about that. Also, taking photos in the dark is really hard. I did my best to produce sharp images for you guys!)A parting thought to end this review: do you folks keep your modems on 24/7? I am asking because a good friend recently asked me if I keep my ARRIS SURFboard on 24/7. I was like, "Um, I never turn it off. Why? Is that bad?" I know that I sound like a dummy. Hey, I never pretended to be a techno geek. Anyway, according to my friend, it is not good to keep any modem plugged in continuously without a rest. That never occurred to me. Maybe that is why my previous modems never lasted too long. The point is, I have kept my ARRIS SURFboard turned on without a break for two years and it is still working great. No overheating or meltdowns to report. I just thought this information might be useful to someone. I will, however, give my hardworking modem a break whenever I can. Good luck and mahalo!
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Top reviews from the United States

Reviewed in the United States on August 3, 2023
The ARRIS SURFboard SB6141 Cable Modem has proven to be a reliable and efficient solution for high-speed internet access, exceeding my expectations with its outstanding performance and user-friendly design. With its advanced DOCSIS 3.0 technology, compact size, and easy setup, this modem is a game-changer for seamless internet connectivity.

The standout feature of the ARRIS SURFboard SB6141 Cable Modem is its DOCSIS 3.0 technology, offering lightning-fast internet speeds of up to 8x4 channels. This means smoother streaming, faster downloads, and seamless online gaming experiences.

The modem's sleek and compact design ensures it won't take up much space, making it suitable for various living environments.

The setup process is effortless, thanks to the user-friendly interface and clear instructions provided in the retail packaging. Within minutes, you can have your modem up and running, ready to deliver reliable internet connectivity.

The ARRIS brand is synonymous with quality and innovation, and the SURFboard SB6141 Cable Modem lives up to that reputation, offering a stable and consistent internet connection.

The modem is compatible with major cable internet service providers, making it a versatile choice for households with different service providers.

In conclusion, the ARRIS SURFboard SB6141 Cable Modem is a must-have for anyone seeking a high-speed and reliable internet connection. Its DOCSIS 3.0 technology, compact design, and easy setup make it the ultimate choice for seamless internet access. If you're looking for a top-notch cable modem that delivers on performance and ease of use, the ARRIS SURFboard SB6141 Cable Modem is the perfect option. I highly recommend this modem for its outstanding capabilities and its ability to enhance your internet experience to new heights!
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Reviewed in the United States on April 17, 2013
I purchased this SB6141 to replace my VERY old Linksys DOCSIS 1.0 modem. I recently upgraded to 75mb download from RCN (Chicago) and DOCSIS 1.0 was going to bottleneck my speed.

The modem (as are all modems) was extremely easy to install. Plug in, call ISP and you are good. The speeds are fantastically fast and this modem was well worth the price.

****I purchased this white SB6141 over the black SB6141 for one main reason. If you do your research you will notice that the Black SB6141 are only issued to ISP's from Motorola. Meaning, if you purchase a black model from Amazon (or any store), you are purchasing a used or refurbished product (they also ship in ordinary brown cardboard boxes). The only consumer model of the SB6141 is the white model which ships in traditional packaging. The white model is THE ONLY model that comes with a warranty from Motorola. I know this because I called Motorola twice and spoke to two (2) different reps who said the same thing; "Black boxes are for ISP's and do not have a warranty while the white boxes are for consumers and come with a warranty". Further complicating matters is that the black SB6141's usually have old firmware on them because they were generally made a few years ago. White SB6141 have newer or the newest firmware because they are shipping directly from the manufacturer. Your ISP may or may not flash customer owned modems to the newest firmware. If you purchase the Black model, you might be purchasing a 3 year old modem with no chance of upgrading it (also remember that you cannot flash your own modem's firmware).

Do yourself a favor and research this white consumer model over the black ISP model before you pull the trigger. I spent 20 bucks more for the white SB6141 so I could have peace of mind and I would strongly encourage you to do the same.*****

The only "con" I have about this modem is that the blue lights on the modem ARE BRIGHT AS @#%&$. Seriously, at night, my living room is glowing blue from the lights. I really cannot express enough how bright the lights are. You were warned.
1,785 people found this helpful
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Reviewed in the United States on March 4, 2014
This review is for the "newer" model "Motorola Surfboard" modem with the model number SB6141. It is the "white" colored modem as opposed to the "black" colored modems. Some say the "black" modems are earlier model modems and made only for the cable TV companies distribution or may be "refurbished" modems. I cannot verify any of that. This review is for my experience with a "brand new", "white" colored modem as purchased from "Amazon.Com".

I got this modem to save money with "Time Warner Cable". When "TWC" started charging $5.99 per month for internet modem rental, I decided to use my own modem to save the money. Of the modems approved by "Time Warner", "Amazon" (as usual) had the best prices and shipped quickly. This modem was easy to install. The "Motorola" instructions were very well written as were the "TWC" instructions provided online for "Using Your Own Modem". Once the modem was installed, I called "Time Warner" TECH support here near Greensboro, NC. With the clearly provided "MAC" address provided by "Motorola" with the modem, it took the technician (on the phone) about 15 minutes to finally get it addressed on the "TWC" network. Once it was addressed by their system, it worked perfectly as expected. I verified the $5.99 reduction in my "TWC" bill and all is good.

After the "TWC" TECH (on the phone) got my modem "addressed" on their network, I asked if he could "push" the latest firmware to this modem. He said "yes" and in a few minutes, he DID verify the firmware version of my modem (as indicated with the modem instructions) and said it was the "latest" firmware. Now I cannot prove he addressed my modem firmware but since he did, accurately, give me the firmware version of my modem, I do suspect that "TWC" can and will "push" the firmware for this modem even though it belongs to me. That may only be true for "TWC" in this Greensboro, NC area. I cannot verify this for every "TWC" location.

I have been using this modem for about one month now and it is working fine. After it was installed and working for about a week, I lost my internet connection for reasons unknown. I did a reboot (power off then power on) of both this modem AND my router and that solved the problem. I have not had any problems since then in the last three weeks. These types of "re-boots" don't bother me. I've been playing with and using computer communication electronics for about 30 years and find a "glitch" of that type to be normal. From past experience in my area (near Greensboro NC), it could have been a power glitch on my electrical service that caused the problem. That does happen here on occasion and is certainly not a fault of the modem.

Some reviews have indicated increased data speeds with this modem. That has NOT been the case for me. My download speeds were usually about 10MBS to 15MBS and my upload speeds were about 1MBS with the "TWC" modem and that is what I am paying for. With this "Motorola Surfboard" modem, the data speeds are about the same. I have noticed no appreciable change in data speed either "down" or "up" with this modem but that is what I expected. I didn't get this modem hoping it would speed up my internet connection with "TWC". After all, "TWC" is only going to allow what I am paying for. This modem does save me the $5.99 per month rental fee and that is why I got it.

This is a MODEM ONLY. Many people ask if this is Wifi or a router and it is NOT. It has only ONE coax cable input for your cable TV (broadband internet) input and ONE RJ45/Cat 5 cable output to distribute as you may wish to a sole PC or your own choice of network router. Because I get my phone, internet and TV, on my "TWC" cable, I had to split my "TWC" phone modem input two ways to use this modem. One side of the splitter output goes to my "TWC Arris" digital phone modem for my continued "TWC" phone service and the other splitter output goes to this new "Surfboard" modem for internet access. As I said earlier and is clearly indicated, this "Surfboard" modem is NOT a WiFi router. I am using a "Cat 5" network cable from this new modem to my own "Netgear" router for continued "Cat 5" networking and switchable WiFi on my own router.

Again, I have only been using this modem for about 4 weeks so far. During that time I had to do ONE reboot of the modem and my router because I lost my internet connection for reasons unknown. It may be too early to tell (only 4 weeks) but being an electronic technician, I generally find that if a device like this modem works for 5 minutes, it will then generally work for 5 years or more. I am very satisfied with this modem. It is doing just exactly what I expected it to do and for a fair price (as purchased from "Amazon").

I would recommend this modem.

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