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ARRIS SURFboard SB6141 8x4 DOCSIS 3.0 Cable Modem - Retail Packaging- White
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
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Purchase options and add-ons
| Brand | ARRIS |
| Internet service provider | spectrum, optimum, cox, xfinity |
| Connectivity Technology | Wired |
| Compatible Devices | Modem |
| Product Dimensions | 6.4"L x 2"W x 8.7"H |
About this item
- Approved on Comcast Xfinity, Spectrum (Charter, Time Warner, Brighthouse Networks), Cox, Mediacom, Suddenlink and most other US Cable Internet Providers. NOT compatible with Verizon, AT&T or Centurylink. REQUIRES Internet Service.
- Wired modem only. Does not include WiFi router or VOIP Telephone adapter. Gigabit Etherent port to connect to PC or Router.
- 8 Download Channels and 4 Upload Channels capable of up to 343 Mbps download and 131 upload speeds. Recommended for Internet Plans up to 100 Mbps.
- Brown Box Models Not Valid for this Item when Sold As New, should Report to Amazon Immediately and Return to Seller
- 2 year warranty with US based customer service. Refer to the Quick Start Guide and Installation video. Supports IPv4 and IPv6 – the latest Internet standard
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| Price | -42% $58.15$58.15 List: $99.99 | -24% $130.00$130.00 List: $169.99 | -33% $39.95$39.95 New Price: $59.99 | $99.99$99.99 | -10% $197.99$197.99 List: $219.99 |
| Delivery | — | Get it as soon as Tuesday, Apr 23 | Get it as soon as Monday, Apr 22 | Get it as soon as Monday, Apr 22 | — |
| Customer Ratings | |||||
| Easy to install | 4.3 | 4.5 | 4.2 | 4.4 | 4.2 |
| WiFi signal | 3.9 | 4.2 | 3.4 | 3.8 | 3.7 |
| Tech Support | 3.6 | 3.9 | 2.9 | 3.1 | 3.2 |
| Value for money | — | — | 3.7 | 4.3 | 3.8 |
| Sold By | Books Galore & More LLC | ARF Tech | Techa Distribution | Hitron Americas | Verdi! |
| connectivity tech | Wired | Ethernet | Ethernet | Ethernet | Ethernet |
| ethernet ports | 3 | 2 | 1 | 2 | 2 |
| number of ports | — | 2 | — | 2 | 2 |
| data transfer rate | 343 megabits per second | — | — | 1 gigabits per second | 2500 megabits per second |
| max downstream rate | 131 megabits per second | — | 960 megabits per second | 1000 megabits per second | 2500 megabits per second |
| max upstream rate | 343 megabits per second | — | 960 megabits per second | 350 megabits per second | 2.5 gigabits per second |
| modem type | cable | cable | cable | cable | cable |
Product Description
Product Description
Building upon the success of the SB6121, Motorola's SURFboard SB6141 enhances your personal media experience, at lightning-fast broadband speed. It harnesses the power of DOCSIS 3.0 technology to bond up to eight downstream channels and four upstream channels--providing you advanced multimedia services with data rates up to 343 Mbps download and 131 Mbps upload depending on your Cable Internet provider service. That makes streaming HD Video, gaming, shopping, downloading, working, high-quality voice and video conferencing, and peer-to-peer networking applications far more realistic, faster, and efficient than ever before.
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From the manufacturer
ARRIS SURFboard SB6141 Cable Modem
SURFboard - the original cable modem
The SURFboard SB6141 is an affordable, high-speed DOCSIS 3.0 Cable Modem that provides you with 343 Mbps download speeds – perfect for things like streaming audio and video, downloading and sharing content. It supports IPv6 – the latest Internet standard and is compatible with major U.S. Cable providers. The SURFboard SB6141 is easy to install so you’ll be surfing in a matter of minutes.
Stop leasing your modem and save money!
When you purchase a SURFboard modem, you save money on monthly lease fees while equipping your home network with the latest technology.
Will SURFboard work with my cable operator?
It sure will. SURFboard cable modems are compatible with major US Cable Internet Providers like Xfinity by Comcast, Time Warner, Cox, Brighthouse and many others. Don't see your provider listed here? Just give them a call to confirm.
SURFboard is simple to setup
With just a few steps, you'll be surfing. Simply plug your live coax cable into the modem, plug in the power cord and give it a few minutes to go through the provisioning process. That's it!
Product information
Technical Details
| Brand | ARRIS |
|---|---|
| Series | SB6141 White |
| Item model number | SB6141 |
| Hardware Platform | PC, Mac, Unix |
| Operating System | PC: Windows Vista™, 2000, XP or 7 or Linux® with Ethernetconnection (older versions of Windows, although not specificallysupported, will work with this cable modem) |
| Item Weight | 1 pounds |
| Product Dimensions | 6.4 x 2 x 8.7 inches |
| Item Dimensions LxWxH | 6.4 x 2 x 8.7 inches |
| Color | White |
| Power Source | AC |
| Manufacturer | Motorola |
| ASIN | B00AJHDZSI |
| Is Discontinued By Manufacturer | No |
| Date First Available | October 6, 2017 |
Additional Information
| Customer Reviews |
4.3 out of 5 stars |
|---|---|
| Best Sellers Rank | #18,521 in Computers & Accessories (See Top 100 in Computers & Accessories) #83 in Computer Networking Modems |
Warranty & Support
Feedback
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the performance, ease of installation, quality and value of the modem. They mention that it works great to get their Internet up and going, the instructions are very well written and that the price point is 100% worth it. They appreciate the appearance. However, some customers dislike the brightness. Customers also disagree on connectivity, and rebooting.
AI-generated from the text of customer reviews
Customers like the performance of the modem. They say it provides a nice performance increase (20-25%) without even changing their internet speeds. Customers also say that their computer works faster and their ROKU no longer has issues with the mode. They mention that the results were very promising, and the mode is fast and efficient.
"The ARRIS SURFboard SB6141 Cable Modem has proven to be a reliable and efficient solution for high-speed internet access, exceeding my expectations..." Read more
"...Plug in, call ISP and you are good. The speeds are fantastically fast and this modem was well worth the price...." Read more
"...Once it was addressed by their system, it worked perfectly as expected. I verified the $5.99 reduction in my "TWC" bill and all is good...." Read more
"...The modem is reasonably priced, works well, and installation and activation were simple. It's all good." Read more
Customers find the installation of the networking device to be easy. They mention that the minimalist design makes it easy to figure out and setup. They also appreciate the well written, self explanatory instructions and the color-coded rear panel.
"...for a top-notch cable modem that delivers on performance and ease of use, the ARRIS SURFboard SB6141 Cable Modem is the perfect option...." Read more
"...The modem (as are all modems) was extremely easy to install. Plug in, call ISP and you are good...." Read more
"...This modem was easy to install. The "Motorola" instructions were very well written as were the "TWC" instructions provided online for "Using Your..." Read more
"...The modem is reasonably priced, works well, and installation and activation were simple. It's all good." Read more
Customers like the quality of the modem. They say it's an excellent, DOCSIS 3.0 modem that runs rock solid. They also appreciate the strong signal and are pleased with their internet service. Some customers also mention that the mode is usable and hasn't given them any issues.
"...The ARRIS brand is synonymous with quality and innovation, and the SURFboard SB6141 Cable Modem lives up to that reputation, offering a stable and..." Read more
"...Anyways, moving on to function and reliability, this modem is great!..." Read more
"...The Zoom modem not only hasn't failed, but the methods that I used to reliably cause the Arris modem to fail simply don't have the same effect on..." Read more
"...Tired, outdated equipment and ever increasing rates. Don't get me started on my lame 1990's tech DVR...." Read more
Customers like the value of the modem. They mention that the price point is 100% worth it, it saves them money vs renting, and it will pay for itself relatively quickly. They also say that cable modems aren't very expensive and with Internet speeds becoming faster over the years, it's definitely money well spent. Customers also mention that it'll set them up with fast speeds and no rental fees.
"...The speeds are fantastically fast and this modem was well worth the price...." Read more
"...It is doing just exactly what I expected it to do and for a fair price (as purchased from "Amazon").I would recommend this modem." Read more
"...The modem is reasonably priced, works well, and installation and activation were simple. It's all good." Read more
"...future-proof- five-star rating- great price- well-respected brand- aesthetically pleasing- easy set-up-..." Read more
Customers like the appearance of the modem. They say it's a great looking device with nice indicators. They also appreciate the minimalist design and pretty lights. Customers also say the user manual is well laid out and has all the information they need.
"...The modem's sleek and compact design ensures it won't take up much space, making it suitable for various living environments...." Read more
"...The size and white color with blue lights are visually pleasing, and the size and vertical configuration fits nicely on my desk...." Read more
"...The modem isn't fancy, but the borderline minimalist design makes it easy to figure out if you made it past preschool and the whole "triangle..." Read more
"...Great looking little no frills modem that just plain Works..." Read more
Customers have mixed opinions about the connectivity of the modem. Some mention that their connection will be more stable if they're coming from a different device, while others say that it loses connection every 5 minutes.
"...I had to do ONE reboot of the modem and my router because I lost my internet connection for reasons unknown...." Read more
"...this modem for its outstanding capabilities and its ability to enhance your internet experience to new heights!" Read more
"...Had it not been for Internet connectivity issues which the TWC technician said might be attributable to the new Motorola SB6141 modem, I would have..." Read more
"...In short, this modem is working properly, has a stable connection to the Internet, and is giving me the speeds that I paid for..." Read more
Customers are mixed about the rebooting. Some mention that there are no slowdowns or drops. The speed is good and it hasn't needed reseting since the installation a month ago. However, others say that they had with one was it would reset itself a couple nights at the same time, and it would reboot itself every few minutes for no apparent reason.
"...(requiring a reset) whenever large amounts of traffic are thrown at it...." Read more
"...For the most part, I have had not problems with it. No reboots, lost connections, or anything else, on the modems end that is...." Read more
"...keeping me from giving this modem five stars is that I'm having to reset it every other day because I lose Internet signal...." Read more
"...I still had a reboot issue. I went to Wally World and bought another WHITE SB6141 and still have reboot issues...." Read more
Customers are dissatisfied with the brightness of the modem. They say that the blue glow illuminates the entire room, and the status lights on the front are extremely bright. They also mention that the lights are distracting in a dark room and that they do project on the wall.
"...The only "con" I have about this modem is that the blue lights on the modem ARE BRIGHT AS @#%&$. Seriously, at night, my living room is glowing..." Read more
"...This modem is white. The LED lights on this modem are so bright they can be used as a night light...." Read more
"...One other point. The lights are relatively bright on the front panel. I'd cover them with electrical tape...." Read more
"...As has been mentioned the lights on the front of the modem are exceptionally bright; blue light even emits from the vent holes on the sides and top..." Read more
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The standout feature of the ARRIS SURFboard SB6141 Cable Modem is its DOCSIS 3.0 technology, offering lightning-fast internet speeds of up to 8x4 channels. This means smoother streaming, faster downloads, and seamless online gaming experiences.
The modem's sleek and compact design ensures it won't take up much space, making it suitable for various living environments.
The setup process is effortless, thanks to the user-friendly interface and clear instructions provided in the retail packaging. Within minutes, you can have your modem up and running, ready to deliver reliable internet connectivity.
The ARRIS brand is synonymous with quality and innovation, and the SURFboard SB6141 Cable Modem lives up to that reputation, offering a stable and consistent internet connection.
The modem is compatible with major cable internet service providers, making it a versatile choice for households with different service providers.
In conclusion, the ARRIS SURFboard SB6141 Cable Modem is a must-have for anyone seeking a high-speed and reliable internet connection. Its DOCSIS 3.0 technology, compact design, and easy setup make it the ultimate choice for seamless internet access. If you're looking for a top-notch cable modem that delivers on performance and ease of use, the ARRIS SURFboard SB6141 Cable Modem is the perfect option. I highly recommend this modem for its outstanding capabilities and its ability to enhance your internet experience to new heights!
The modem (as are all modems) was extremely easy to install. Plug in, call ISP and you are good. The speeds are fantastically fast and this modem was well worth the price.
****I purchased this white SB6141 over the black SB6141 for one main reason. If you do your research you will notice that the Black SB6141 are only issued to ISP's from Motorola. Meaning, if you purchase a black model from Amazon (or any store), you are purchasing a used or refurbished product (they also ship in ordinary brown cardboard boxes). The only consumer model of the SB6141 is the white model which ships in traditional packaging. The white model is THE ONLY model that comes with a warranty from Motorola. I know this because I called Motorola twice and spoke to two (2) different reps who said the same thing; "Black boxes are for ISP's and do not have a warranty while the white boxes are for consumers and come with a warranty". Further complicating matters is that the black SB6141's usually have old firmware on them because they were generally made a few years ago. White SB6141 have newer or the newest firmware because they are shipping directly from the manufacturer. Your ISP may or may not flash customer owned modems to the newest firmware. If you purchase the Black model, you might be purchasing a 3 year old modem with no chance of upgrading it (also remember that you cannot flash your own modem's firmware).
Do yourself a favor and research this white consumer model over the black ISP model before you pull the trigger. I spent 20 bucks more for the white SB6141 so I could have peace of mind and I would strongly encourage you to do the same.*****
The only "con" I have about this modem is that the blue lights on the modem ARE BRIGHT AS @#%&$. Seriously, at night, my living room is glowing blue from the lights. I really cannot express enough how bright the lights are. You were warned.
I got this modem to save money with "Time Warner Cable". When "TWC" started charging $5.99 per month for internet modem rental, I decided to use my own modem to save the money. Of the modems approved by "Time Warner", "Amazon" (as usual) had the best prices and shipped quickly. This modem was easy to install. The "Motorola" instructions were very well written as were the "TWC" instructions provided online for "Using Your Own Modem". Once the modem was installed, I called "Time Warner" TECH support here near Greensboro, NC. With the clearly provided "MAC" address provided by "Motorola" with the modem, it took the technician (on the phone) about 15 minutes to finally get it addressed on the "TWC" network. Once it was addressed by their system, it worked perfectly as expected. I verified the $5.99 reduction in my "TWC" bill and all is good.
After the "TWC" TECH (on the phone) got my modem "addressed" on their network, I asked if he could "push" the latest firmware to this modem. He said "yes" and in a few minutes, he DID verify the firmware version of my modem (as indicated with the modem instructions) and said it was the "latest" firmware. Now I cannot prove he addressed my modem firmware but since he did, accurately, give me the firmware version of my modem, I do suspect that "TWC" can and will "push" the firmware for this modem even though it belongs to me. That may only be true for "TWC" in this Greensboro, NC area. I cannot verify this for every "TWC" location.
I have been using this modem for about one month now and it is working fine. After it was installed and working for about a week, I lost my internet connection for reasons unknown. I did a reboot (power off then power on) of both this modem AND my router and that solved the problem. I have not had any problems since then in the last three weeks. These types of "re-boots" don't bother me. I've been playing with and using computer communication electronics for about 30 years and find a "glitch" of that type to be normal. From past experience in my area (near Greensboro NC), it could have been a power glitch on my electrical service that caused the problem. That does happen here on occasion and is certainly not a fault of the modem.
Some reviews have indicated increased data speeds with this modem. That has NOT been the case for me. My download speeds were usually about 10MBS to 15MBS and my upload speeds were about 1MBS with the "TWC" modem and that is what I am paying for. With this "Motorola Surfboard" modem, the data speeds are about the same. I have noticed no appreciable change in data speed either "down" or "up" with this modem but that is what I expected. I didn't get this modem hoping it would speed up my internet connection with "TWC". After all, "TWC" is only going to allow what I am paying for. This modem does save me the $5.99 per month rental fee and that is why I got it.
This is a MODEM ONLY. Many people ask if this is Wifi or a router and it is NOT. It has only ONE coax cable input for your cable TV (broadband internet) input and ONE RJ45/Cat 5 cable output to distribute as you may wish to a sole PC or your own choice of network router. Because I get my phone, internet and TV, on my "TWC" cable, I had to split my "TWC" phone modem input two ways to use this modem. One side of the splitter output goes to my "TWC Arris" digital phone modem for my continued "TWC" phone service and the other splitter output goes to this new "Surfboard" modem for internet access. As I said earlier and is clearly indicated, this "Surfboard" modem is NOT a WiFi router. I am using a "Cat 5" network cable from this new modem to my own "Netgear" router for continued "Cat 5" networking and switchable WiFi on my own router.
Again, I have only been using this modem for about 4 weeks so far. During that time I had to do ONE reboot of the modem and my router because I lost my internet connection for reasons unknown. It may be too early to tell (only 4 weeks) but being an electronic technician, I generally find that if a device like this modem works for 5 minutes, it will then generally work for 5 years or more. I am very satisfied with this modem. It is doing just exactly what I expected it to do and for a fair price (as purchased from "Amazon").
I would recommend this modem.
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After some research I decided the best modems a) are not bundled with wifi routers and b) are Motorola. So I got this one, and it works great.
It has 8-band support, as opposed to the 4-band support most of the other ones have, even though those speeds are generally unaffordable at this time, I love a good future proof value proposition.


































