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About the product
- Immerse yourself in stunning surround sound with our proprietary Mix Amp technology. You'll be able to use every gunshot and footstep to pinpoint, and get the drop on, your opponents.
- With four standard EQ settings, you can further refine your amazingly tuned gaming experience. Choose between Pro, Core, Media, and LAN.
- The Mix Amp Pro is your own personal audio mixer and headphone amplifier. We developed it specifically for enhancing the audio and communications experience of video gaming.
- It's now easy to capture all your gaming audio for livestreaming. And when you're gaming together, you can link multiple Mix Amp Pros together for a private network.
- Dolby Digital 7.1 Included: 3.0m TO Slink Optical Cable, 3.0m Micro-USB Cable, 1.0m Daisy Chain Cable, PC Headset Y-Adapter
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The understated powerhouse of the ASTRO family, the Mix Amp Pro gives you the ultimate control over your audio experience. Combined with nearly any ASTRO headset, you can adjust your game-to-voice balance, choose from four different EQ modes specifically designed for gaming and media, or use the Stream output to capture your audio for Livestream. You can even string multiple Mix Amp Pros together to create a lag-free private voice network. WARNING: This product contains a chemical known to the State of California to cause birth defects or other reproductive harm
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My previous setup was as follows:
- Astro 5.8 Mixamp (First gen)
- Sennheiser PC360's
I purchased this MixAmp because my Astro 5.8 receiver's battery has degraded to the point where it is necessary to supply the receiver unit with USB power or else it would turn off instantly. I could have just purchased a replacement battery; however, the wireless nature of the 5.8 MixAmp was not really necessary for my setup. Moreover, from reading around, the MixAmp Pro allowed me to:
- Play a game on Xbox, and also be able to pipe in music from my computer on top of the game sound/voice - I'm all about playing COD or Halo to some drum n' bass or breaks.
Unfortunately, when I received the MixAmp Pro, I was unable to resolve the "robotic/muffled voice" issue that so many people are pissed off about here. So the MixAmp Pro sat in a box and over the past year, and for about 10 months, I slowly attempted to resolve the issue. I tried everything from replacing the supplied USB cord (multiple times), replacing my 3.5mm/2.5mm cables, powering from a wall USB charger, running game audio through a Wyred4Sound DAC into a Schitt Magni amp, etc. I tried every conceivable wire configuration and was unable to solve the muffled/robotic voice issue.
The last possible thing was replacing my headset - which I wasn't too keen on. I read in a drop discussion on MassDrop that the Sennheiser GAME ONE's (and GAME ZERO's (if you'd prefer a closed headset)) had been quietly refreshed by Sennheiser to include a removable audio cable. My PC 360's had seen better days and had served me well for the years I've had them, and so I decided that I would go ahead and upgrade based on the Game One's being available on MassDrop for a discounted price as well as MassDrop confirming that the version they were selling was the latest revision (i.e. it had the removable cable).
The headphones arrived today and included the standard Y connector that my PC360's had (to split audio and mic). The GameOnes also included a cable that lacked the Y-splitter/connector and went straight to a standard 3.5mm jack. Using standard 3.5mm jack, I plugged everything in as follows:
- Optical from Xbox One to MixAmp Pro optical input.
- USB from Xbox One to MixAmp Pro (for power)
- Turtle Beach "talkback" cable from first-gen Xbox One Controller with Headset Adapter output into MixAmp (note that there is a newer version of the Xbox One Controller - I do not have one so YMMV if you do). Talkback cable is available here: http://www.amazon.com/gp/product/B00KC9J1Z4?psc=1&redirect=true&ref_=oh_aui_detailpage_o02_s00
- Sennheiser GameOne cable straight into MixAmp - using the "Headphone to 3.5mm" cable, not the split cable with a Y adapter I had been using previously with my PC360's.
And everything works as it should - robot voice issue has been eliminated.
The MixAmp does what I was hoping for (computer/ipod audio on top of console game and voice audio) and I can finally retire my 5.8 MixAmp.
So the issue was really my previous headphones (PC360's) terminating in a Y-split and then using an adapter to bring those back together before plugging into the MixAmp Pro - for some reason the MixAmp Pro didn't like that adapter (or any of the multiple variations of the adapter that I tried).
Astro should be performing better troubleshooting for their customers, or at the very least, test for potential issues with a variety of interconnects and then resolve those issues before selling a product for $200+. Customers shouldn't have to buy a specific headset - with a cable that terminates in a specific way - in order to be able to use the MixAmp Pro in the way it is marketed and intended to be used.
Astro annoyed the heck out of me with this, and I wasted quite a bit of money to do the testing that they should have done before the product was released; so I'm giving 3/5 stars.
Hopefully this helps someone out.
But buyer beware, as the person who gave this item a 1 star said, the mic quality is terrible. There is a lot of post on Astro's forum stating the mic quality is bad. The only thing the Astro reps are doing is telling people to re plug the mic and reinstall the firmware. Someone even took his time to upload a sound file on how bad the mic audio is, and the Astro reps just said is that its "acceptable"
Its a good product IF Astro ever updates the firmware, but the last time the firmware was updated was last year. As for me, I'm going to return mines. Although my friends can hear what im saying, the sound im making is basically hurting their ears.
I just received my MixAmp this morning. I immediately unboxed it and connected it to my PS4, following the directions to the letter. The first thing I did was visit the firmware update URL and install the latest firmware. Then following the quickstart guide I connected all the wires. Using a PS4, I connected the supplied USB and optical audio cables. I then connected my headset using the supplied Y-cable. I then went in and adjusted the audio settings on my PS4 to the settings mentioned in the instructions.
And sure enough, my microphone quality is GARBAGE. It sounds like I'm talking through a buzz saw. No matter the settings, my voice sounds totally distorted. I have a very decent headset... a Beyerdynamic MMX 300. Normally my microphone quality is top notch. In fact, in the past while chatting over Mumble and Ventrillo with this headset, I've had other people comment on how good my voice sounds. So the problem is NOT my headset. It is this Mixamp. It literally DESTROYS my microphone sound quality.
I saw the video review on this page that was posted by someone named Eric on February 20, 2015. I suggest everyone watch that video. Because that is exactly what my brand new Astro MixAmp Pro sounds like.
This device is unusable and I am severely disappointed. The negative reviews are true. Avoid this device until Astro releases a fix.
Edited about the mic:(2/17/18).. Just now updated the software, been using the mic while playing games, it's been working wonderful, hasn't cut off on me so far.. really like this amp.