$2.99

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$$2.99 () Includes selected options. Includes initial monthly payment and selected options. Details

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Return policy: Eligible for Return within 30 days of receipt

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ASURION 3 Year Personal Care Protection Plan $20-29.99

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29,135 ratings

| 47 answered questions

Price:

$2.99

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NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an Amazon e-gift card for the purchase price of your covered product. In some cases, we will replace or repair it.

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Important information

Legal Disclaimer

Your protection plan documents will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don't receive it, send an email to ambassador@asurion.com with your Asurion plan order number and we will resend.

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Product information

ASIN

B07QG78FHL

Customer Reviews

29,135 ratings

4.6 out of 5 stars

Date First Available

April 4, 2019

Manufacturer

ASURION

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Customer reviews

5 star		81%
4 star		8%
3 star		5%
2 star		1%
1 star		5%

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Top reviews from the United States

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Amzn Cstmr

2nd try to post review blocked by company

Reviewed in the United States on June 20, 2019

Verified Purchase

I had purchased an electric tooth brush with fairywell. It had the. Suggested I then along with my purchase, purchased this asurion coverage as well. After only using the tooth brush for 1 week I had tried to contact Asurion personal care protection, I could not reach a single soul. Nor a phone number to contact customer service, is this a real insurance company or are they scamming people $4 at a time. Disappointed and feel I’ve been robbed of what I paid for.

85 people found this helpful

Helpful

Michael Payne

Beware buyer be advised

Reviewed in the United States on October 14, 2019

Verified Purchase

I never received any information on the warranty so therefore I don’t even know how to claim. An incident if I ever have to. I feel like I just gave away money and getting no guarantees in return

52 people found this helpful

Helpful

Chrissey Jones

Terrible customer service, never solved the problem

Reviewed in the United States on December 17, 2019

Verified Purchase

I hate that I have to buy all warranties through assurion when purchasing on Amazon. I always buy warranties for obvious reasons however I have had more times than I can count with them where I just gave up. I bought a tv with their warranty and they hung up on me 3 times after sitting on hold an hour, no one could figure out my problem so they passed me from agent to agent only to get hung up on. When I asked to speak to a supervisor I was placed on hold AGAIN for another 30 min only to have them hang up. I ended up having to call toshiba who I bought the tv through and talk to their supervisor and have him be more than helpful, set an appointment at no cost with best buy to come to my house and fix tv. I went through this so long I ended up going to Walmart and buying another tv until it could be fixed and so if I had to take it back I could. It was the worst customer service I have ever experienced and that says alot. I still unfortunately buy their warranties because it's the only option. But praying that I never have to file a claim. It's terrible!

43 people found this helpful

Helpful

Donna Blankenship

This was bait and switch . . . . I am angry about this being added to my account!

Reviewed in the United States on December 10, 2019

Verified Purchase

It appeared that this protection plan was being added for $2.99. In fact it states that they now want $20-$29.99 for the protection. I am outraged that they are attempting to do this. I DO NOT WANT THIS POLICY!!!!!!!!!!! If it is added to my credit card charges I will notify the Better Business Burrow.

44 people found this helpful

Helpful

Steven J.

Didn't honor warranty

Reviewed in the United States on September 10, 2019

Verified Purchase

The warranty helped me once but but would help me the second time and I only had the warranty for a few months thankfully Amazon came to my rescue

37 people found this helpful

Helpful

Tom M.

Dreadful plan that useless!

Reviewed in the United States on June 30, 2019

Verified Purchase

Untrustworthy protection plan that just rips you off for money and provides no protections at all!

34 people found this helpful

Helpful

Jyl

Impossible to make a claim

Reviewed in the United States on June 25, 2020

Verified Purchase

I tried to make a claim because the laptop I bought has had multiple problems and stopped working. I tried to make a claim and they won't accept it because they say the computer should still be under warranty with HP. I contacted HP. It's NOT still under warranty. I tried again to file a claim. This is what the response was, "It looks like this issue is still covered by the original manufacturer's warranty.
Please contact HEWLETT PACKARD at (800) 474-6836 to take advantage of the coverage they provide for this product. You still have protection through Asurion after the manufacturer's warranty expires.

Your manufacturer's coverage and our coverage together ensures that your product is protected for a longer period of time.

If your manufacturer's warranty doesn't cover it or if you have any questions, please Sorry, no chat agents are available at this time. Please check back later.'

So, they're wrong, there's no one I can speak to about the problem, and I'm just out of luck. I wasted $530 on this laptop and another $58 on the warranty. This is the SECOND laptop i've had trouble with that I bought from Amazon. I'm REALLY getting frustrated here. Every time I have to re-download software for school and work it costs me $150 an hour to set up. Imagine going through this twice and being faced with doing it again. I'm not happy. Not at all.

14 people found this helpful

Helpful

jadapink

mind boggling

Reviewed in the United States on March 1, 2020

Verified Purchase

the plan is very confusing, before i purchased the plan it said that it provides additional coverage during the manufacturer's warranty period which is 5 yrs and after the manufacturer's warranty expires, the plan continues to provide some of the manufacturer's benefits as well as additional benefits and when i got the email for the protection plan it said that coverage is 3 yrs from unit purchased date. 🤔🧐

9 people found this helpful

Helpful

ASURION 3 Year Personal Care Protection Plan $20-29.99

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