Top critical review
Really nice speaker phone, except both units had occasional button problems
on March 28, 2012
This is mostly a REALLY NICE 2 line speakerphone for the price.
* Looks good and feels well built
* Nice big buttons
* Speaker phone feature sounds really nice
The number keys sometimes "stick" electronically. So you'll be dialing a phone number, and normally you'd hear each number's "beep" briefly when you press it. But sometimes that beep turns into "beeeeeeeeeeeeeeee......." (never stops making that one tone). I don't think it's mechanical, the button returns to its up position, and you can even push again, but the extended beep will continue, maybe for 30 seconds or a minute.
I'm not sure how to stop it. Pushing the button again doesn't always clear it. I think in most cases I've wound up hanging up.
I don't think it has anything to do with the amount of pressure used, I think I was dialing normally in all cases.
We've had 2 units, and both had this same problem. The first unit was clearly a refurb or returned unit, due to the condition of the box and packaging. On that phone the #8 would stick sometimes.
The replacement unit has only had this problem a few times. I got promptly and this one was new (not returned unit).
But other than that it's such a nice phone, and such a good price, that I've kept it anyway. On this new unit it's only happened a few times, so I figure I can live with it.
It's just such an odd defect to have. Touch tone dialing has been around for maybe 40 or 50 years now, and this is an AT&T phone. I hope they address it.
Were it not for this one problem I'd give it 5 stars.
And the unit you get might not have it at all.