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AT&T E597-1 - 5.8 GHz Cordless Expansion Handset with Caller ID & Call Waiting

3.4 out of 5 stars 38 customer reviews

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  • 5.8 GHz Digital Spread Spectrum Frequency Hopping Technology
  • Handset Speakerphone
  • Caller ID & Call Waiting Capability
  • 50 Name & Number Directory
  • Headset Compatiable (2.5mm Jack)
2 new from $59.00 1 used from $33.11

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Product Description

AT&T E597-1 - 5.8 GHz Cordless Expansion Handset with Caller ID & Call Waiting

Product Information

Product Dimensions 6 x 8 x 2 inches
Item Weight 1 pounds
Shipping Weight 1 pounds
ASIN B000FFF4TC
Item model number 80-5838-00
Customer Reviews
3.4 out of 5 stars 38 customer reviews

3.4 out of 5 stars
Best Sellers Rank #1,315 in Electronics > Office Electronics > Telephones & Accessories > Landline Phones > Cordless Telephones
Date first available at Amazon.com October 2, 2001

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Product Warranty: For warranty information about this product, please click here

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Customer Reviews

Top Customer Reviews

By John Biggerstaff on September 30, 2008
Verified Purchase
I purchased this phone to replace a similar, but much older model. I purchased the base, and 3 extra handsets. I received the merchandise well packaged, and very quickly. The product description is accurate, and I would agree with another review that mentioned the buttons make it difficult to not disconnect a call when pressed against the cheek while talking. It's not a huge problem, but something to think about. I purchased an inexpensive headset to resolve this problem, which means if I'm washing dishes or using my hands for something else while I'm on the phone I do not have the problem with accidentally hanging up. The handsets synchronized easily, and the reception and volume are great. All in all this is an excellent product for the price.
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Needed another handset for my office and this was the best price around. Save a lot of money and it was really easy to install. The speaker function works really well and the sound is very clear.
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Verified Purchase
I was searching for a handset to expand my ATT home phone system. I needed a handset compatible to my system. This came up on my Amazon search. It looked like my other handsets. There was NO data on the compatible systems listed on the seller's (Acedepot) description. I attempted to call the dealer with the phone number provided but was on hold for over ten minutes, so gave up. I took a chance and ordered the phone which came in about a week, shipping charges were about $6 for a $35.00 purchase amount. The handset was not able to "register" with my home phone. On the product package was clearly listed the compatible units, mine was not one of them. Would it have been so difficult for the seller to list this product information?

When I called to get authorization for return, I specifically asked to waive the 30% charge for restocking. The girl who helped me basically said it was the decision of the owner and they probably will not waive the fee. I wrote a letter of explanation with my return, I stated would have purchased the correct handset, but they did not have it in their stock. Nevertheless, I was charged the 30% restocking fee.
I feel the company did not adequately present the product for an informed purchase by the consumer. The fact that they did not honor my request to waive restock fee, which is a large percentage of purchase, was unreasonable and in fact, thievery.
I will never do business with this company again and should have heeded the advice of other negative reviewers on the Amazon site. If you are wise, stay away from doing business with Acedepot.
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By B. Rowe on February 11, 2007
I am very pleased with this product, however, the only negative I would say about it is that you can be checking your messages on the answering machine and if someone calls in, it stops you from hearing you messages. Other than this, I really like the phones.
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Verified Purchase
Dont order this if you dont buy the main base. I bought it because i thought it would work with my at&t telephone but it doesnt it has to be the same model as this, they should include that info in their product description. So I have to return it with my own expense. Their return policy sucks!!! NEVER AGAIN WITH THIS COMPANY!
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Verified Purchase
We are very pleased with the phone and its operation. It has very good range, is user friendly, and the intercom works great!! Also, the reception is very clear.
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Verified Purchase
Handset won't hold a charge! Purchase phone as a replacement handset--one of the old handset failed after a year. Opened the box and charged unit overnight... the next day the handset was still charging??? Ignored the charging indicator and registered phone with the base unit... no problem. After a few minutes, I got a lo batt signal from handset. Placed unit back on charger and charged overnight again. Next day, tried using handset but the unit would only work for a few minutes. Charged overnight again and tried one more time the next day... still won't hold a charge. Returned unit using Amazon's excellent return policy. Thanks Amazon!
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I am a usability engineer for websites. This has got to be the worst design I have ever seen in a phone. If you tilt your head the wrong way, it hangs up on the person you are talking to. The design of it is so terrible because of the location of the off button and also how touchy the button itself is. I definitely would not recommend this phone to anyone. It will embarass you during phone conversations because you will have to call people back because you will constantly be hanging up on them.
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