Top critical review
on December 13, 2013
I was having a technical problem with the AVG so I called the company. The man who answered the phone was from another country with an Indian or Arabic accent. He was nice at first, I allow him to take over the computer on-line to fix it, as we talked on the phone. He wanted to sell me a $300.00 thing (cant remember exactly). I said no thank you so he proceeded to mess my computer up right in front of my eyes and I could not stop it or him. He fix it so I could not get into my documents or E-mail contacts then he put porn pictures on my screen, he had complete control over my curser/computer. Some files I found but could not open. To end the story, I had to buy a new computer. Nothing was wrong with my computer until this AVG rep. took control. Because of this, I will NEVER buy AVG again for fear I may need customer service again !!! That was an expensive call !!! I buy Norton now.