Aastra 480i CT IP Phone
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- Cordless Mobility — Built-in WDCT technology provides up to 300,000 sq. ft. of coverage without the need for a separate wireless network
- Large Base Unit Display — Eight-line backlit screen with six context sensitive softkeys provides more information and flexibility in call handling
- Enhanced Call Management — Large storage for personal directory, callers log, and redial list
- Tight Integration — Support for multiple IP telephony systems including BroadWorks®, Nortel, Sylantro, and Asterisk SIP
- Multiple Line/Call Appearance Lights — Supports up to 9 simultaneous calls. Juggle multiple calls easily with a single press of a button
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Aastra Telecom is please to announce the newest addition to our Enterprise IP telephone portfolio. Consisting of an advanced, fully featured IP screen Telephone base station and separate cordless handset, the Model 480i CT provides high performance VoIP cordless mobilitywithin an office or warehouse.
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Deskset: Phone is easy to set up. Basic config is available on the phone (can password protect network settings etc), web interface allows extended options like configurable softkeys, and for power users (and ease of administration) these phones will actually check a TFTP server for a configuration file on boot. This is a VERY nice way to update phones either for a large # of course or, in my case, to administrate remotely.
Cordless handset: It is extremely easy to pair any given cordless to any given handset, and you can have a few of them to the same deskset. You can also configure whether you want the calls to default to private / public (remember the cordless shares an extension with the deskset) but either way with the touch of a button you can toggle whether or not the base station can get in on the call. These are great for working from home because our company's users can take their cordless out to grab the mail out of the box (yes the range is that good), up to the kitchen counter while they make a sandwich or get a glass of water, etc and never be away from the phone for a second if they are expecting an important call back. We joke that we could even take them out on the deck with a laptop on a nice day and it is still simple to reach any given employee with a single extension.
Deskset voice quality is on par with a POTS non-cordless phone, and cordless handset audio quality is on par with a fairly high end POTS cordless, and better than a typical cell phone.
My only real complaint with these phones is the durability. I estimate we have to replace about 25% of our cordless handsets annually (to the tune of $100-$120 a pop) and the desksets have been better, but not perfect. While I'd rather pay double for a better constructed phone, at these prices we've learned to live with it for the capability they give us.
1. Handset has 4 hour talk time and in order to recharge the unit it *must* be put back into the cradle. So, if you are using a headset, you'll need to unplug the headset every time you want to recharge it. You might think that the AC port on the bottom will allow you to buy an AC adapter and recharge the unit without putting it back in the base. Nope! The geniuses at Aastra never designed one and although the operating manual shows and describes the AC adapter plug; the plug is not operational (confirmed by a call to their engineering staff!).
2. Handset feels "squishy and cheap around the battery compartment
3. Handset "magically" places some of your callers on hold and then the buttons become non-functional to retrieve the call and freezes in the on position until you remove and reinstall the battery pack.
4. Base station has been in operation for 3 weeks and the receptionist still hasn't figured out 90% of how to do things. Oh and by the way, you can't "blind transfer" to a handset from the base station.
5. Unit fails calls that have redial with + a beginning.
Base unit is wobbly and doesn't remain sturdy on desk top
There are so many other major designflaws and irritating things about this unit that I'd spend another thousand words telling you why you'll *hate* this unit. Life's too short to be aggravated by a piece of technology as bad as this is. Look for *anything* else our system will be on Ebay in a week.