- Paperback: 576 pages
- Publisher: Wiley; 2 edition (March 28, 2003)
- Language: English
- ISBN-10: 0764526413
- ISBN-13: 978-0764526411
- Product Dimensions: 7.4 x 1.3 x 9.3 inches
- Shipping Weight: 2 pounds (View shipping rates and policies)
- Average Customer Review: 40 customer reviews
- Amazon Best Sellers Rank: #2,593,831 in Books (See Top 100 in Books)
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About Face 2.0: The Essentials of Interaction Design 2nd Edition
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&provides detailed and easily readable information on interaction design& -- M2 Best Books, 23 July 2003
"...provides detailed and easily readable information on interaction design..." -- M2 Best Books, 23 July 2003
"developers have a lot to learn from this book..." -- Managing Information, April 2004
“…very informative and challenging…ought to be read by any one who makes any claim to design user interfaces. Highly recommended..” (ACCU, 13th February, 2005)
"...provides detailed and easily readable information on interaction design..." (M2 Best Books, 23 July 2003)
"developers have a lot to learn from this book..." (Managing Information, April 2004)
From the Back Cover
In the eight years since this book was first published, the ideas that seemed do radical at first have become standard models across the industry. Many practicioners have adopted them and seen dramatic improvements in their products.
This book would not have been possible without the commitment of the many organizations over the past decade that hired Cooper, my design consulting company. They demonstrated a great measure of self-confidence to break from the pack.
By the same token, the many brilliant and talented people who have worked at Cooper have pushed the limits of my original thinking far beyond where I started. They have put their professional reputations on the line to prove that there is a higher standard and better ways to achieve it.
In this significantly revised and expanded edition of the book, Robert Reimann and I have rewritten and reorganized every page. Together we have:
- Updated examples to reflect the current state of the art, and included more examples from Cooper design solutions
- Included references to recent technology and industry developments
- Added an entirely new section covering Cooper's Goal-Directed Design methods such as personas, goals, and scenarios in detail
- Added new chapters on visual design, as well as interaction design issues for embedded systems and the Web
- Added a bibliography of design reference sources
Thanks for joining me in the pursuit of better software, happier programmers and designers, more successful businesses, and extremely satisfied users.
Founder & Chairman of the Board
"About Face 2.0 is one of the very rare design books that's fun to read, even though it rocks fundamental beliefs and packs the page with useful information. It's a must-read for anyone who wants to understand what the software design process should be (but usually isn't). The perspective is unique: intellectually rigorous enough for academics while remaining focused on helping practitioners. I'd recommend this book to anybody in the business."
Harley Manning, Research Director, Forrester Research
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Top customer reviews
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The first part on the Cooper Process is excellent and gives lots of insights and new information. The new chapter on Visual Design is a bit simplistic in my view, but if you know the matter you shouldn't be bothered by that.
All examples are updated and fresh. Some new pictures of Cooper project help in making the case. I particularly liked the interactive pie charts for example.
As the Web is moving towards Rich Internet application and the desktop applicatios are moving towards Rich Internet information applications this is the best and most up to date resource for Interaction Design we have at this moment.
I read it in a weekend. I bet you will too...
For instance, he spends a lot of time explaining that programs need to be written to assume that users will make mistakes (because they will), rather than considering mistakes to be a break in the workflow. Sure, sounds good. But then later on, he suggests that if the user of an accounting system enters a record with an invalid account number, the computer should just assume that it's actually a valid account number that the user just hasn't told it about yet. And worse, he suggests that the system should accept it *silently*, and not tell the user that anything at all odd happened until it gets around to generating the end-of-month report and there's still no matching account number. Can you imagine the user of such a system, when the computer finally tells him that *a month ago*, he made a typo while entering a record, and now he has to go digging through paper records (assuming he still even has them) to find the correct information?
It's the same thing with many of his other examples. He suggests ways for the computer to be "smart" that are clearly smart in the very specific cases he's thinking of, but often dumber than before in every other case.
User Interface Design is a moving target, and more issues are addressed in the second edition than in the first. The second edition has more psychology of interaction and covers acquiring requirements through talking to people in their place of work while they are doing the job. Thus the second edition is a major rewrite, very informative and challenging. It ought to be read by anyone who designs user interfaces. The only bad thing that I can say about it is that the author does get a bit preachy at times. For those readers who were disappointed because there is no pseudocode in the book, remember that this is a book of ideas and concepts, not user interface programming formulas.