Top critical review
9 people found this helpful
Doesn't connect to internet and extremely slow when it does
on December 6, 2014
After buying I instantly had nothing but problems with this chromebook. First I couldn't get connected to the internet on it, something which is required to set up and use it. After spending 2 hours on the phone with Google's tech support (they were very helpful but this review is not of them) we figured out that this chromebook is not compatible with my modem, a modem that I have had no problems with in the past and works great with all my other devices. So I decided to buy a new modem. After installing the new modem I was able to connect to the internet and the chromebook seemed to be working fine, until I tryed to go online. I quickly figured out that any time I had the chromebook turned on my internet speed instantly dropped from about 12mbps to 40kbps on all devices I had connected to the internet. After spending massive amounts of time troubleshooting it just isn't worth the hassle, this chromebook is going back. Maybe it was a lemon but I'm not going to deal with the possibility of another one being the same. I'm going back to an android tablet, which I should of done in the first place.