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Achieving Digital Trust: The New Rules for Business at the Speed of Light Paperback – August 19, 2015
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This book is simply essential reading for corporate executives and leaders of all kinds in the digital age. Responsible and respectful stewardship of data and digital assets is the new corporate social responsibility. Through this book, Jeffrey Ritter continues to guide us through this amazing age of transition and opportunity, to better outcomes for companies, institutions, and, most importantly, individuals. --Nuala O'Conner, President & CEO, Center for Democracy & Technology
Jeffrey has been, and continues to be, at the vanguard of connecting technology and the rule of law, always passionate and thinking globally. His book is a valued contribution toward our collective efforts to achieve digital trust across the cloud. --Jim Reavis, CEO, Cloud Security Alliance
Achieving Digital Trust should be the dog-eared companion for any intrepid entrepreneur or innovator who wishes to achieve the ever elusive key ingredient in their business or personal life trust. The methodologies and strategies in this book build upon the human and emotional aspects of trust and create the path toward the possibility of actually achieving a sustainable digital infrastructure. If trust, as Jeffrey presents, can be viewed as a chain of decisions, the first decision should be clear-acquire and consume this book! --Michelle Finneran Dennedy, Vice President, Cisco Systems and co-author of The Privacy Engineer's Manifesto
About the Author
Jeffrey Ritter has pursued the challenge of how to achieve digital trust since 1982. His passion for doing so has taken him around the world and throughout cyberspace. Lawyer, entrepreneur, academic researcher, UN contributor on the global legal framework for online electronic commerce and international trade, and professor--through all of these roles, Jeffrey has evolved and adapted with each new generation of technology.
Today, Jeffrey serves as an external lecturer at the University of Oxford and Johns Hopkins University, teaching graduate level courses he has created on information governance, privacy engineering, and information security policy structures.
In earlier years, he was the founding chair of the ABA Committee on Cyberspace Law, the co-founder of the DataLaw Report, chaired the national technology practice of a major law firm, created and launched the Ritter Academy, and served as an adjunct professor at Georgetown University Law Center. His innovations in visualizing legal systems for effective legal education has been featured at national conferences.
Jeffrey is an active contributing author on the Internet, including on YouTube, BrightTalk, SearchCIO and SearchCompliance, a frequent public speaker domestically and internationally, and an advisor to c-level executives.
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As the author points out, Transparency=Trust=Wealth. He further shows how those who can build transparent systems and provide data that can be trusted, should achieve significant differentiation and premiums compared to their competitors.
A ton of useful knowledge. Deserving of being read twice.
Gene Glaudell - TM Forum Digital Trust contributor
And therein lies the challenge with digital trust; it is a broad topic encompassing many areas. While there are thousands of information security software and hardware vendors, there aren’t any that can provide a trust appliance or application. Not only that, it can be a challenging endeavor just to define what trust specifically is for an organization.
Ritter joins numerous individuals and organizations that have attempted to create trust frameworks. While most of these frameworks have potential, very few organizations have even attempted to implement them globally.
Much of the book is spent on defining a new trust vocabulary. Created by Ritter, these terms are meant to enable strategic discussions around trust. This is similar to what Jack Jones and Jack Freund have done with their FAIR (factor analysis of information risk) approach. FAIR uses common lexicon around risk and a methodology to effectively manage it.
Ritter does a good job of creating not only a defined set of trust definitions, and also like FAIR, a methodology to implement that.
The difference though is that FAIR is an established framework, with trainers and classes, a certification process and many established practitioners, while Ritter’s trust framework is not yet that pervasive.
The 3 parts and 25 chapters of the book include: a trust decision model, a method on how to design digital trust, and a method on managing and governing digital trust.
For those that don’t want to implement a complete trust methodology; the book still has significant value, in that it shows how to make effective security decisions around trust.
The book also included an interesting visual tool called the Trust Prism which can be used to design, build and govern information systems.
The book lacks an index, which would have been quite beneficial in a book such as this with so many topics. Also, the 576 page count is somewhat inflated since the pages have narrow margins. It is formatted like that so the reader can take notes within the margins; but there may be better ways to do that in order to keep the page count more reasonable.
The book details a comprehensive trust toolkit that firms can use to get a handle around what trust means to them, and to make better trust decisions. The challenge in making this unique framework operative is that it has to be embraced by large part of the organization. Getting that sort of buy-in can be a challenge in its own right. Having only a small segment of an organization use a trust model can be helpful, but to be fully effective, it should be deployed enterprise-wide.
Ritter concludes the book noting that achieving digital trust will take a revolution. For most organization, the trust challenge is so significant that they’d prefer their trust model stay in the evolutionary stage.
But for those firms looking to create a formal trust framework, Achieving Digital Trust is a handy reference to assist in that journey.