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Actiontec VoSKY Internet Phone Wizard for Skype
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- Product Type - Call Center
- Warranty - 1 year limited
- System Requirements
- One IBM PC-compatible computer with one available USB port, 400 MHz or faster processor
- 128 MB RAM, 15 MB available hard disk space, and a CD-ROM drive
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Features - Easy to install and use , Patented I-Phone Switch for switching between Internet and regular phone modes , Call waiting , Free or great low rates on international calls , Echo-cancellation technology , Speed-Dial integration with Skype , No external power required , Conference calling , Phone rings on incoming Skype or regular calls.
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number, dial the number using the following
format: 00+Country Code+Area Code+Local
I have seen some people saying that they could only dial from the computer. That is not true, but you have to know how to do it from your phone.
When you dial from Skype software on your computer, it already knows your country. So if you are in the US, and you want to call 1-800-555-1212, then you just put that into the Skype window and it calls the number.
BUT, when you are on the actual telephone, you need to first dial ## (only if you have the regular phone line connected), then once you are on Vosky/Skype, you have to dial 00, and then the number.
So, if you are in the US, and you want to call 1-800-555-1212 from your regular telephone using Vosky, you would dial ##-00-1-800-555-1212.
I hope that clears up some of the confusion. Also, Skype for some reason does not offer speed dial from within the Skype software (as of this writing), and I have seen no plan to re-enstate that feature. So the only way you can dial from your telephone with Vosky IPW is to enter the actual number as shown above, or program it into your telephone's speed dial.
The sound quality is poor enough, that for calls under 10 minutes I find myself opting to use the PC headset for better quality. If I am going to be on the phone long distance for 30 minutes, I use this box so that I have the freedom to roam around the house on my cordless phone, even if the voice quality does suffer.
Alas, this product may work very well, but it is NOT a plug-and-play device. It works ONLY on Windows operating systems, and very likely requires a late-model XP system to run properly.
However, as of last week when I ordered this device through Amazon, from a marketplace seller, (and as of July 7, 2006, as I write this review) the manufacturer had not yet included that very pertinent information on the Amazon product page.
Thus, I received my Vosky unit on Wednesday, plugged it in and was very disappointed to discover that it simply will not run on my computer.
Not only does the accompanying software program only run on Windows. The owner's manual also omits any information about how to construct a workaround to run the device on Linux.
The device did recognize my land-line phone, and my land-line dial tone came through loud and clear. But the computer did not recognize the presence of a UBS phone device.
A little further research proved that this product is also useless on Mac computers.
In addition, the USB cable is much too short. It is barely long enough to reach from the back of a computer to the phone, even one on an adjacent table.
As to how the item works on compatible Windows machines, please consult other reviewers. I gather, even there, results are mixed.
A final caution: if you actually plan to try this device when you get it, review return policies very carefully first.
Do NOT buy from a marketplace seller, as at least one is less-than-forthright in return policies stated on its Amazon pages: nothing indicates that full refunds are given ONLY for unopened packages. Yet the seller insisted that a restocking fee would apply to my return, in addition to my original shipping payment. The loss would have been a quarter of my total cost.
What saved me in this case was the Amazon A-Z marketplace guarantee. The thing is simply not what it was advertised to be.
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