|Screen Size||17.3 inches|
|Screen Resolution||1600 x 900 pixels|
|Max Screen Resolution||1366x768|
|Processor||2.2 GHz Core i7-2670QM|
|RAM||4 GB DDR3|
|Hard Drive||750 GB mechanical_hard_drive|
|Graphics Coprocessor||AMD Radeon HD 6870M|
|Number of USB 2.0 Ports||2|
|Number of USB 3.0 Ports||2|
|Average Battery Life (in hours)||3 hours|
Alienware AM17XR3-6842BK 17-Inch Laptop (Stealth Black) [Discontinued By Manufacturer]
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Top Customer Reviews
That being said there is a major flaw with this laptop. Within 2 months of owning the laptop, the keys started popping off. Dell does have a picture tutorial on how to put this keys back on, but if you follow the tutorial it will often lead to adjacent keys popping off. And if you push too hard when trying to get the keys to latch, then you are out of luck. Luckily my first experience with Alienware customer service ended in a keyboard replacement in less than 2 days from calling tech support. However when it started happening again tech support was not that helpful. I was told I would need to purchase a replacement keyboard for $110! The laptop is under warranty for 4 more months. I was even considering extending the warranty.
My suggestion is to use the built in keyboard as little as possible. I use a logitech keyboard now, my biggest issue is now the laptop does not really travel easily anymore.
Now for the part which gets the 0 star review that made me select the 3 star total...
I bought through Dell, and while the warranty period lasted, it was fine.
Rather than having to send it in, they walked me through popping off the touch sensitive panel where the volume controls and eject button etc are when it arrived and they didn't work. I dislike the fact that you have to use a thin screwdriver or other hard/sharp object to pry off a panel made of softish plastic but that's the price you pay for not having visible screws. It was easy enough to replug the tiny connection that had wiggled loose and then snap the plastic back into place, and the problem was solved, for a few months, until putting it down when done using it eventually caused it to wiggle free again. But knowing what had happened the first time I didn't even have to call and wait on hold, just fixed it myself in 10 minutes, this has happened a few more times since then, always with the same fix.Read more ›
Most Recent Customer Reviews
Ive been having this laptop for over two month now, its great. Dont give bad review because you misuse it and things fall apart, thats your wrong doing. Read morePublished 20 months ago by Sary P
I received the computer 2 days after purchase. It was in perfect condition and had all advertised features and upgrades. Read morePublished on December 3, 2012 by Frank
this selected configuration is not upto the expectations as there is a lag on launching apps.
when you put 1600$ on a piece of machine, that was not supposed to happen right?
It was a gift, so don't really know! Not into gaming laptop! Price was a lot better than outside! Will buy again if ask for!Published on September 23, 2012 by Micky Mouse
Got the laptop in March of 2011 and was amazed with the spectacular lighting as well as how great it handled games. Read morePublished on August 10, 2012 by Amazon Customer
The computer is fine but the warranty is not worth the money. When I sent it in, they kept it for 2 months. They said it was because they needed to find a used part. Read morePublished on August 7, 2012 by Consumer
Going by various reviews from reputable sites on the net, the Alienware M17x models are not as lousy about overheating every hour, like Alienware laptops used to be. Read morePublished on June 24, 2012 by niels
I just wanna say this laptop is really good. I have it for more than two months and there is not any issue with it at all. Read morePublished on June 6, 2012 by shane
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