|Screen Size||18 inches|
|Screen Resolution||1920 x 1080 pixels|
|Max Screen Resolution||1080 pixels|
|Processor||2.3 GHz Core i7-3610QM|
|RAM||8 GB DIMM|
|Memory Speed||1600 MHz|
|Hard Drive||750 GB mechanical_hard_drive|
|Graphics Coprocessor||Nvidia GTX 660M|
|Number of USB 3.0 Ports||4|
Alienware AM18XR2-8728BK 18-Inch Laptop (Black) [Discontinued By Manufacturer]
We don't know when or if this item will be back in stock.
There is a newer model of this item:
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Top Customer Reviews
First off, i was looking for a desktop/road warrior spec that I could use to run a full network of VMs on under linux, play games well under windows and generally do some of the heavy duty computing that's part of my day-to-day life. This probably isn't the laptop for you if you just want to surf the Internet. You can put three harddrives in it, 32 GB of RAM, upgrade it to SLI video cards and upgrade the optical drive to something awesome like a BD-RE drive.
Things to be aware of:
1. This monster is heavy 10-12lb, but shows zero flex when lifting it by one end. When it's resting in your lap, it really digs into your legs. I stopped noticing that after a while. Again, that's not what this is designed for.
2. Screen has tremendous glare issues, but you can solve this with matte overlays. There are some made specifically for this laptop that makes this almost a non-issue. I generally do not have a light source behind me, so this problem is rendered moot.
3. The keyboard does flex some while typing, but it isn't bad. It's just noticeable coming for apple keyboards to this. The keyboard is well laid out, types quickly, and requires a little more force than usual to complete key-presses. Types really well though.
4. It's full of awesome and will consume your undivided attention.
The 18.4" screen is gorgeous and everything I view comes through crisp and clear. Zero dead pixels for me though I doubt that was an issue with this laptop. I look forward to getting my upgrades into the system: additional hard drives and RAM. It's core i7 processor chews through all of my work beautifully and the drive that comes with this laptop is very snappy.Read more ›
-Dislike: Its name is labtop, but actually it is not. You will need a car (with big backpack) to carry this.
-Recommend: after you recieve this, add immediately a solid state drive (SSD). Don't need to replace preexisting hard disk drive (HDD). There are two additional spots for full-size drive, and one m-sata spot.
After using the laptop for a little over 4 months the laptop stopped charging when the power was plugged in. The laptop registered the power was plugged in (blue light when plugged in > yellow when unplugged > back to blue when plugged back in) but refused to charge.
I contacted tech support and apparently because it was purchased from Amazon they will not provide support but if I call back during off peak hours they will do a 'customer transfer' after which they might provide support.
Be aware that if you want technical support if things break you should seriously consider purchasing it direct instead of from Amazon as purchasing it form Amazon prevents you from receiving support on the laptop.
EDIT: I shut the laptop down to save battery and when I turned it back on prior to calling support it was charging correctly again. The manufacturer responded to the review with a link to register the product that gave an error an another link that was supposed to lead to a form that would resolve the error and instead led to the generic support page and the form was not on that page.
The manufacturer also suggested that I could try to get support from their community forums and twitter (I assume instead of jumping through the hoops they set up to actually get technical support on the product). This seems like a very poor substitute for actual technical support.
I am sorry to hear that your experience was not great. This is not experience we want you to have. You can register your system with Dell by filling out this form: http://dell.to/oGXJDO. Once you have that form complete, you can reach out directly to our Alienware Support through many channels including the Dell Community Forums (http://dell.to/KZBaoK) or through Twitter- @AlienwareTech (http://bit.ly/VAaJvA). They may be able to help.
Most Recent Customer Reviews
This laptop was well worth the cost. I bought it used from a local PC repair shop. The tech swapped out the standard internal hard drive for a solid-state drive (SSD). Read morePublished on August 22, 2013 by Sam I Am
So this laptop has sooooo many features and awesome speed the laptop can handle soopooooo many things at once it is the best laptop I have ever had yet!!! Read morePublished on December 30, 2012 by Mohamed
After getting this CP,and waiten with a open mind,it arived.Upon opening it up, I discivered that it was moor than I could of immangened. Read morePublished on November 6, 2012 by RedDawgExpress
I bought this model decked out to the tune of over $4300.00. Basically if there was an extra add-on (i.e. Read morePublished on September 12, 2012 by R. Belasquez
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