Alexa Voice Remote (2nd Gen) with power and volume controls – requires compatible Fire TV device
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- Compatible with Fire TV Stick Lite, Fire TV Stick 2020 Release, Fire TV Stick (2nd Gen), Fire TV Stick 4K, Fire TV Cube (2nd Gen), Fire TV Cube (1st Gen), and Amazon Fire TV (3rd Gen, Pendant Design). Not compatible with Amazon Fire TV (1st and 2nd Gen), Fire TV Stick (1st Gen), or Amazon Fire TV Edition smart TVs.
- Now with power, volume, and mute buttons that let you control your TV, sound bar, and A/V receiver.
- Just press and ask Alexa to easily find, launch, and control content.
- Quickly skip to your favorite scenes with standard navigation and playback controls.
- Do more with Alexa—play music, view sports scores, check the weather, see live camera feeds, and control compatible smart home devices.
- Includes 2 AAA batteries.
We want you to know:
Not compatible with Amazon Fire TV (1st and 2nd Gen), Fire TV Stick (1st Gen), or Amazon Fire TV Edition smart TVs. If you own Amazon Fire TV (1st and 2nd Gen) or Fire TV Stick (1st Gen), please use the 1st Gen Alexa Voice Remote. While the Alexa Voice Remote (2nd Gen) is compatible with many popular TVs, soundbars, and A/V receivers, it is not compatible with all brands or models.
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Now you can control your compatible TV, soundbar, and
receiver with power, volume, and mute buttons.
Just press and ask to easily find, launch, and control movies and TV shows.
Alexa Voice Remote (2nd Gen) technical details
38 mm x 142 mm x 16 mm
43.4 g (without batteries)
2 AAA (included)
Bluetooth and infrared
Top reviews from the United States
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I put in batteries, nothing happened. Next, we looked into the user guide for instructions on how to pair the remote, no info. Last, we googled internet and found out, you just need to press any button on the remote a few time, and the remote will pair by itself. Even the pairing is automatic I wish there is better documentation. Otherwise, it's very confusing to the user whether it's connecting or not. Anyway, the remote got paired to the FireTV stick, it seems working just like the original remote except for controlling the Power and volume, which is the main reason to have this new remote. It doesn't work with our TV, which is also we got new in this year. When pressing the Power button the TV became dark, but it didn't actually shut off the TV, it's just like in the sleep mode for pc. For the volume buttons it simply does not have single response when pressing them. Again, there is no instructions for how to use and troubleshoot, and no technical support or anything. You have no way to know if you did something wrong or it's just incompatible with our TV, even though we noticed on our Amazon profile it had already recognized and recorded our TV brand, which indicates there is some info exchanged correctly...
Overall this is just a poorly engineered product, very disappointed!
The problem is that the only way to increase the volume was to yell at Alexa or use the fire TV app on your phone. My kids were mystified - I brought them a new box to watch TV and it didn't have a volume button?!? It seems like a huge miss.
In any case, this new product fixes the volume button problem. It works flawlessly with my fire TV cube after I paired the remote. As to the product manager that decided to ship the fire TV product without a volume button... wow.
In that configuration, the mute and volume controls control the TV volume, which in turn controls the soundbar volume. If you have the same kind of setup, once you have paired the remote with the TV, you are all done. In fact, pairing with the soundbar will NOT work and will remove your ability to control the volume.
The setup directions are very sparse because it is supposed to be self-guided by software once you pair to your FireTV. However, if you make a mistake ( I did by accidentally choosing the wrong TV brand) and don't get your TV choice done, there is no way, at least no obvious way in the guided setup, to re-choose your TV. So you end up with what you think is a 'bricked' remote.
Take heart, there is help, albeit obscure. You just need to go online to Amazon's Help section, for Amazon Devices, then choose the new remote. It's at this link: https://www.amazon.com/gp/help/customer/display.html?nodeId=G47P2QLV6DKLKA6P
In the help section you will see how you can go to the Settings of your FireTV device and choose Equipment Control which will let you manage your equipment setup. What was really frustrating is, if Amazon had just added an extra section on the fold up directions, they could have put those helpful tips right in the box. Instead, the entire back of the directions were taken up with useless disclaimers and legalese. So the remote is very slick once paired, but the directions, if you make a mistake, are not worth the paper they are printed on. I do have to say, that the online help is really excellent AND it includes a video. Why they didn't put something more helpful in the directions, something as simple as "If you have any trouble, visit the HELP section on Amazon.com", is beyond me.
Now, with the remote correctly paired to my TV, I have the perfect single remote to turn my TV on and off, control the volume up or down, mute, and control everything on my FireTV. I previously used a Harmony 1100 to control my whole AV stack, but since I simplified my setup, this remote makes it a single remote solution to give me control but reduce clutter. Highly recommend.