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All For One: 10 Strategies for Building Trusted Client Partnerships by [Sobel, Andrew]
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All For One: 10 Strategies for Building Trusted Client Partnerships Kindle Edition

4.8 out of 5 stars 17 customer reviews

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Length: 321 pages Word Wise: Enabled Enhanced Typesetting: Enabled
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Editorial Reviews

Review

All for One is thought provoking and actionable, making it a valuable roadmap for building trust and mutual benefit between clients and advisors.
Ralph W. Shrader, Chairman and Chief Executive Officer, Booz Allen Hamilton

In All for One, Andrew Sobel takes an important, further step in defining great client relationships by eloquently describing how to build trusted partnerships.
Sir Winfried Bischoff, Chairman, Citigroup

All for One is a goldmine of best practices. Five years’ scrutiny of 50 major service-based relationships—combined with the author’s deep expertise on what makes service firms successful—make Andrew Sobel’s guidance accessible, credible, and invaluable.
Edward E. Nusbaum, Chief Executive Officer, Grant Thornton LLP

From the Inside Flap

Corporate clients are putting relentless pressure on their professional advisors. They want more value and better service. They are consolidating the number of firms that they are willing to work with. They are scrutinizing, more than ever, the fees they pay.

To respond, service firms must turn individual relationships into broad-based, institutional ones and build a collaborative culture that mobilizes the right people, ideas, and resources—from across the organization—into each client relationship. The goal is to build a trusted partnership that adds value, reduces risk, and creates stability for both your clients and your firm.

Based on a five-year study of leading firms in professional services and other advice-based businesses, relationship authority Andrew Sobel has created a comprehensive guide to developing what he calls "Level 6" clients—those flagship relationships that are broad, deep, and endure for many years. In Sobel's first book, Clients for Life, he laid out a clear path to take you from expert-for-hire to trusted client advisor. All for One takes you and your firm to the next level—trusted partner—with practical advice illustrated by more than 100 examples of best practices from the world's top services firms.

All for One presents ten essential strategies for building an all-for-one culture and systematically growing your client relationships. Incorporating a wealth of detailed, tactical advice, these powerful strategies include:

Institutionalizing relationships—employing five growth pathways to expand existing clients

Building a client leadership pipeline—developing and supporting relationship managers who can lead trusted client partnerships for your firm

Promoting collaboration—creating an all-for-one, client-centered culture where people and ideas easily cross organizational boundaries

Adding multiple layers of value—tapping into six sources of value leverage for clients

Employing rich examples from Booz Allen Hamilton, Lloyds Banking Group, Ernst & Young, and dozens of other leading firms, All for One is a definitive guide for professionals who aspire to trusted partner status with their clients.


Product details

  • File Size: 3026 KB
  • Print Length: 321 pages
  • Page Numbers Source ISBN: 0470380284
  • Publisher: Wiley; 1 edition (April 13, 2009)
  • Publication Date: April 13, 2009
  • Sold by: Amazon Digital Services LLC
  • Language: English
  • ASIN: B0027976JU
  • Text-to-Speech: Enabled
  • X-Ray:
  • Word Wise: Enabled
  • Lending: Enabled
  • Screen Reader: Supported
  • Enhanced Typesetting: Enabled
  • Amazon Best Sellers Rank: #832,722 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
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