Keyless Entry, Monitor Your Door, and Opt-in to In-home Delivery

The Amazon Key Home Kit comes with an Amazon Cloud Cam (Key Edition) and an Amazon Key-compatible smart lock. Get the kit installed by a professional or do it yourself.

Catch every moment

Amazon Cloud Cam features everything you need to help keep your home safe. When Cloud Cam sees any activity you’ll receive a notification, allowing you to keep tabs on your home from anywhere. Our always-ready motion detection feature helps to capture activities right from the start.

Stay connected 24/7

Monitor your home in 1080p Full HD, and catch activity as it happens. Check in on your home anytime from the Cloud Cam mobile app. View live video streams, replay motion alert clips, and know when Cloud Cam detects activity. Watch, download, and share the last 24 hours of clips for free.

See clearly in the dark

Cloud Cam features eight infrared LEDs and Cloud Cam’s computer vision algorithms automatically activate night vision when lighting is dim. See the camera’s entire field of view at night—not just a spotlight. Turn on/off night vision LEDs in the Cloud Cam App.

Two-way audio

Cloud Cam’s built-in mic and speaker let you stay in touch with your household. Check in with the kids after school, tell your dog to stop barking, or say hello through the Cloud Cam App.

Intelligent notifications

Cloud Cam’s motion detection and computer vision technology provides customizable notifications so you only get the alerts that matter. Get intelligent alerts like person detection with a Cloud Cam subscription. Learn more.

Start your 30-day free trial

Upgrade to a Cloud Cam subscription for advanced monitoring features like Person Detection, which lets you know when Cloud Cam sees a person. Or Zones, which lets you select areas Cloud Cam should ignore, like a fish tank or a tree outside a window. Cloud Cam subscriptions include up to 30 days of video history and support for up to 10 cameras. Change plans or cancel anytime. Learn more.

Just ask Alexa to show Cloud Cam’s live view on your Fire TV, Fire Tablet, Echo Show, or Echo Spot for a quick way to see what’s happening in another room. You can also speak or listen through Echo Show, Echo Spot, and Fire HD 10 Tablet using Cloud Cam’s two-way audio—an easy way to let your kids know it’s time for dinner. Cloud Cam is built in the same cloud as Alexa so it’s always getting smarter with more advanced alerts, detection, and features.

Start your 30-day free trial today. Learn more.

Start your free trial today with a Basic, Extended, or Pro subscription plan. Learn more.

Field of view	120 degrees diagonal
Size	Camera diameter (60 mm), camera thickness (42 mm), overall height (104 mm), base diameter (70 mm)
Weight	142g
CPU	Dual CPUs. Wi-Fi SoC and Image Signal Processor
Power	Power adapter and power cord (10 ft. long) included
Wireless	Single-antenna Wi-Fi with diversity. Supports public and private Wi-Fi networks that use the 802.11g/n; does not support connecting to ad-hoc (or peer-to-peer) Wi-Fi networks.
Connections	Wi-Fi, BTLE
Available colors	White
Smart phone requirements	iOS 9.3x or later; Android L or later
Warranty and service	1-year limited warranty and service included. Optional 1-year, 2-year, and 3-year extended warranty available for U.S. customers sold separately. Use of Amazon Cloud Cam is subject to the terms found here.

Included in the box	Camera, Amazon Key Enabled Power Cable, 5W power adapter, mounting kit, and Quick Start Guide.
Generation	1st generation – 2017 release
Camera resolution	Up to 1080p Full HD Resolution
Camera frame rate	Up to 30 frames per second
Sensors	Ambient Light Sensor
Ports	One microUSB port for power
Audio	5 mm x 11 mm x 3.5 mm speaker and one omni-directional microphone
LEDs	One RGB LED for camera status, eight IR LEDs for night vision. To help you know when Cloud Cam is on, the status LED will glow green when the camera is on. When the green light is off, you know that the camera and microphone are electrically disconnected.
Support	Click here to view more information on the Amazon Cloud Cam support page.

Customer questions & answers

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Customer reviews

5 star		68%
4 star		13%
3 star		6%
2 star		5%
1 star		8%

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Top reviews from the United States

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Leigh Wiley

Only one account holder can see the footage from the camera

Reviewed in the United States on April 1, 2019

Verified Purchase

I purchased the cloud cam with smart lock combo and while I'm really happy with the lock, and I think the cloud cam has good audio and video quality, the AmazonKey app could really use some work. After installing the lock and setting up the camera I came to the realization that my boyfriend who lives in the house with me could not access the camera feed in the app. It can only be accessed by one Amazon account. I used my account because I'm the one who set it up, but we split the cost of everything without knowing that he wouldn't be able to access it. I should be able to add him as an "owner" in the app so he can also see the security feed. This is so dumb, and we shouldn't have to share an Amazon account/give him the password to my account for him to be able to access this. It's his house as well! Because of this I'll probably send the camera back and uninstall that stupid app and just use the Schlage app that came with the lock. This camera is a total waste of money if you have more than one adult in the house that would like access to the security cam and you don't have a shared Amazon account.

78 people found this helpful

Helpful

PaulWDean

Absolutely the worst support I have ever experienced!!!!

Reviewed in the United States on July 14, 2018

Verified Purchase

I would give the support staff for these cameras negative stars if I could. Let me explain. The camera is fine. The picture is clear. The problem is that they are not recording the events as they say they can do. In the past two days I have spent over three hours on Amazon Cloud Cam Support with no one with the technical ability to solve the problem. That's right! NO ONE!. I was literally passed on over 15 times to different associates in a two hour period and NO ONE could solve the simple problem of why my three cameras are not recording. Yesterday I was conveniently disconnected after no solution could be provided. All they could do was offer me the opportunity to send the cameras back, as if that was the problem. The problem is not the camera but a technical glitch. But they have no answers!! No one from support can provide a solution. I can't be the only person with this problem. At times, Amazon support is very robotic. More than likely this support is coming from people who are cutting and pasting stock and standard answers which might as well be robots. Don't buy this camera if you think you will need support, it's awful.

Update:
I would give a -3 stars if possible. Interesting that if you leave a bad review you will get action. I wish I had thought of that sooner. Unfortunately I was unable to answer a call that was made to so I called the number back. Of course the person who answers has no idea who called me so that is rather fruitless. I was told they definitely have someone who could help however and they would transfer me. Someone that was with me while I was waiting said, 'they will probably transfer you to billing'. We laughed and then the phone call went dead on their end. So back to ground zero.

94 people found this helpful

Helpful

Robert L.

Great value and flexibility

Reviewed in the United States on November 15, 2017

Verified Purchase

I'm one of those people who took a leap of faith to try the Amazon Key solution. I already have a Dropcam (now Nest Cam) for indoor video monitoring and a Kuna webcam porch light for outdoor video monitoring and really enjoy those products. After installing the camera, I noticed a lot of similarities with the software between the Amazon Cloud Cam software and Nest software.

Similarities:
* Ability to turn off/on the camera manually
* Ability to set home/away based on phone location
* Ability to set motion sensitivity

Differences:
* Cannot schedule camera to turn off/on like on Nest Cam
* Cannot turn off status light like on Nest Cam
* Cannot rotate image like on Nest Cam
* Cannot change microphone sensitivity like on Nest Cam

In terms of video performance, the Cloud Cam provides very good images. The image quality is very smooth and the color reproduction is good. However, when compared to the Nest Cam, I would say that the Cloud Cam is not as sharp in image quality. I'm certain that the majority of consumers would still find it acceptable. The Cloud Cam is also slower when rendering video compared to the Nest Cam. There is a half second delay when comparing real-time motion and rendered video on the Cloud Cam. The Nest Cam has less than a quarter of a second of delay.

In terms of price, the Cloud Cam provides tremendous value at $120 compared to $200 for the Nest Cam. The Cloud Cam also provides 24 hours free recording whereas the Nest Cam only provides still images without a plan. Also, when you factor in 3 cameras, Nest charges $10/month for each device or $30 total. Amazon charges ONLY $7 TOTAL a month for all 3 cameras for a 7-day recording plan. IF YOU DO THE MATH, THAT'S $276 IN YEARLY SAVINGS! Yes, you lose some features mentioned above in Differences in the short run, but you save a lot in recurring monthly subscription costs in the long run.

Keep in mind that there are no other solutions out there that does what Amazon Key does so this makes the Cloud Cam unique and irreplaceable if you wish to have an option for Amazon in-home delivery service. I bought the Cloud Cam and Kwikset Convert not just for Amazon Key, but for also the added flexibility and security associated with wireless smart locks and WiFi security cameras.

91 people found this helpful

Helpful

M. Hockey

Don't be an early adopter.

Reviewed in the United States on October 9, 2018

Verified Purchase

Pre-ordered the Amazon lock & had it installed by Amazon. The service: Amazon drivers have never used it (not once). They leave the package on the front step as before. The product: The lock and camera unpaired on a daily basis & the lock needed constant resetting. Before 1 year was up the lock jammed in lock position, the Amazon support was basically 'TINY' (tough it's now yours). The lock also randomly locks as your shutting the door. This causes damage to the door frames.