Echo Show - 1st Generation Black
- Echo Show brings you everything you love about Alexa, and now she can show you things. Watch video flash briefings, Amazon Video content, see music lyrics, security cameras, photos, weather forecasts, to-do and shopping lists, browse and listen to Audible audiobooks, and more. All hands-free—just ask.
- Call almost anyone hands-free, or make video calls to family and friends with an Echo Spot, Echo Show, or the Alexa App. Instantly connect to other Echo devices around your home.
- See lyrics on-screen with Amazon Music. Just ask to play a song, artist or genre, and stream over Wi-Fi. Also, stream music on Pandora, Spotify, TuneIn, iHeartRadio, and more.
- Powerful, room-filling speakers with Dolby processing for crisp vocals and extended bass response. Play your music simultaneously across Echo devices with multi-room music (Bluetooth not supported). Adjust the treble, mid, and bass levels with your voice.
- Ask Alexa to show you the front door or monitor the baby's room with compatible cameras from Amazon and others. Turn on lights or the TV, set thermostats, control Amazon Video on Fire TV, and more with WeMo, Philips Hue, Sony, ecobee, and other compatible smart home devices.
- With eight microphones, beamforming technology, and noise cancellation, Echo Show hears you from any direction—even while music is playing
- Always getting smarter and adding new features, plus thousands of skills like Uber, Allrecipes, CNN, and more
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Voice responses from Alexa are now enhanced with visuals and optimized for visibility across the room. Call or message your family and friends that also have an Echo or the Alexa App, get the news with a video flash briefing, see your Prime Photos, shop with your voice, see lyrics with Amazon Music, browse and listen to Audible audiobooks, and more. All you have to do is ask.
Echo Show has eight microphones and beamforming technology so it can hear you from across the room—even while music is playing. Echo Show is also an expertly tuned speaker that can fill any room with immersive audio powered by Dolby. When you want to use Echo Show, just say the wake word “Alexa” and Echo Show responds instantly.
Make hands-free voice calls to almost anyone, or video calls to friends and family who have an Echo Spot, Echo Show, or the Alexa App. Use the Drop In feature when you want to connect instantly with other compatible Echo devices in your home. For example, you can drop in to ask what time dinner will be ready, see the baby's nursery, or check in with a close relative. With Alexa Announcements you can also use Echo Show to broadcast a quick, one-way message to all other Echo devices in your home.
Making calls with Alexa is easy. Set up your voice profile and teach Alexa to recognize your voice. When you say, “Alexa, call Mom”, Alexa will call your mom, even if you have multiple users in your home. When you're busy making dinner, just ask Alexa to place a call from your Echo Show to almost anyone. Learn more
For news and information you can see and hear, just ask Alexa for your video flash briefing from CNN, Bloomberg, and more. Curious about the latest movie trailers or showtimes? Just ask.
Echo Show helps keep you organized at home. Start a timer in the kitchen and watch as it counts down, or easily see and manage your family’s calendar. Sign in to the Alexa App to take your to-do and shopping lists with you. Just add an item to the list from home, and whoever is out shopping will see it added instantly on their Alexa App.
Powered by Dolby, Echo Show is fine-tuned to deliver crisp vocals with dynamic bass response and expansive sound. Watch as the display comes alive to show song lyrics, custom stations, curated playlists, and album art with Amazon Music. Set a music alarm to wake up to your favorite song or playlist. Listen to tens of millions of songs with Amazon Music Unlimited. With multi-room music support you can play music across multiple Echo devices simultaneously (Bluetooth not supported for multi-room music). Learn more
Echo Show also connects to Spotify, Pandora, iHeartRadio, and TuneIn—giving you voice control for all of your music. Echo Show is Bluetooth-enabled so you can stream other popular music services like Apple Music from your phone or tablet.
Equipped with eight microphones, beamforming technology, and noise cancellation, Echo Show hears you from any direction–even while music is playing.
When you want to use Echo Show, simply say the wake word, “Alexa” and Echo Show lights up and streams audio to the cloud. The Alexa Voice Service is then leveraged to recognize and respond to your request instantly. If you have more than one Echo Show, Echo, or Echo Dot, Alexa responds from the Echo you're closest to. If you want to limit your interaction with Alexa, simply turn the mic/camera button off. Learn more about voice recognition on Echo Show.
Use Echo Show to see a live camera feed from the nursery or your front door with Amazon Cloud Cam. Turn on the fan or dim the lights from the couch—all without lifting a finger. Control multiple devices at scheduled times or with a single voice command, like locking the doors and turning off the lights when you go to bed.
Echo Show works with smart home devices such as cameras, lights, TVs, fans, thermostats, garages, sprinklers, and more. Learn more about compatible smart home connected devices, including starter kits for easy setup from brands such as Ring, WeMo, Philips Hue, SmartThings, ecobee, Wink, and others.
Echo uses tens of thousands of skills and counting. Skills are like apps and help you do more with your device, like test your trivia knowledge with Jeopardy, find your inner Zen with Headspace, track your fitness with Fitbit, fall asleep to ambient sounds, play games, and more. It’s easy to get started – just say “Alexa, help me get started with skills.”
New skills are being added all the time. Discover skills and see ratings and reviews in the skill section of the Alexa app or by visiting the skill homepage. You can also create your own custom Alexa responses in minutes by using Alexa Skill Blueprints to create your own Alexa Skills.
Use the Alexa App to connect music services you already use like Spotify and Pandora. Link your calendar from Google, G Suite, iCloud, Outlook.com or Office365. Setup your smart home devices from Philips Hue, TP-Link, ecobee, WeMo, SmartThings, Insteon, Wink, Nest, Lutron, and more. Control your timers and set custom tones for your alarms, and much more. Alexa App is available for iOS, Android, and Fire devices.
Compare Echo devices
|Overview||Add Alexa to any room||Room filling sound with six fabrics or finishes||Premium room-filling sound and built-in smart hub|
|Speaker size||1.1" speaker||2.5" woofer and 0.6" tweeter||3" neodymium woofer and 0.8" tweeter|
|Dual speakers, powered by Dolby|
|Built-in Zigbee smart home hub|
|Control smart home devices|
|Streaming Wi-fi music|
|Line-out with 3.5 mm cable or Bluetooth||Line in or out|
|Free audio calls to US, Mexico, and Canada|
7.4” x 7.4” x 3.5” (187 mm x 187 mm x 90 mm)
41.0 oz. (1170 grams) Actual size and weight may vary by manufacturing process
Dual-band Wi-Fi supports 802.11 a/b/g/n (2.4 and 5 GHz) networks. Does not support connecting to ad-hoc (or peer-to-peer) Wi-Fi networks.
Advanced Audio Distribution Profile (A2DP) support for audio streaming from your mobile device to Echo Show or from Echo Show to your Bluetooth speaker. Audio/Video Remote Control Profile (AVRCP) for voice control of connected mobile devices. Hands-free voice control is not supported for Mac OS X devices. Bluetooth speakers requiring PIN codes are not supported.
Dual 2” stereo speakers.
Intel Atom x5-Z8350 processor for advanced technology and processing capabilities.
On Echo devices with screens, you can enable Alexa captioning and closed captioning, magnify the screen, toggle color inversion, and choose between color correction options. You can also enable the VoiceView screen reader to use gestures to navigate the screen and hear spoken feedback about the items you select. Learn more about Echo screen accessibility and Alexa accessibility.
Warranty and Service
Included in the Box
Echo Show, power adapter/cable (6 ft.), Things to Try card, and quick start guide.
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1. You can't turn off the Alexa "Try this" tips on the home screen. Why? Alexa products have been around for years now. We get the emails with updates. There is a whole screen on the help menu with new stuff to try. Why can't I turn this off on my home screen? In addition, why can't I choose what displays on my home screen? Time, weather, upcoming event is all I want. Considering the "toggle" options, this should work, but no. It always defaults back to "Try blah blah blah."
2. Why is there not a calendar "View Month"? Even if it's tiny, I'd like to be able to see the whole month at once, then click on a date to see what's on that day. Instead, Alexa tells me, "Currently, this calendar query is not supported." Eyeroll.
3. Is there not a way to control sleep mode settings? This is exactly what makes this product an expensive alarm clock and not an Assistant. I want the Echo to show me my next appointment, which it would if the screen would stay on. Why isn't a user setting?
These are just my issues right out of the box. I'll probably return it and invest in a DAKboard.
I don't say the above lightly - I love my other echo's and have driven over a dozen other people to jump on the Alexa bandwagon! The Echo's have been a significant value-add for my family. The Show just falls short for me in a few very very key areas. I've had my echo show since release. I preordered 2 of them, one for me and one for family to conduct video calls. If we could return our Echo Show's, we would.
First, as others have pointed out - YouTube is no longer supported but to us, that feature was kind of hokey anyway. Getting it to find the right video was often a chore - but that's due to my chief complaint - Voice recognition.
Voice recognition on my show is crap. It just is. I don't know what the problem is, but I can say "Turn on Fireplace" directly in front of the show, 2 feet away, and it doesn't recognize what I say. I ask it to play a song, and it responds with "What pandora station would you like me to add?" Of course, I didn't say anything remotely resembling Pandora. These are commands we regularly do, and have done, with the other echo's. The Show just gets it wrong.
Granted, it's voice recognition issues don't happen all the time, but it's so frequently an issue that it's incredibly frustrating and no longer a "help" to use my Alexa. It's definitely the Show too, as my other echo's recognize us without issue. In fact, we replaced one of the original Echo's with the Show, so it's in the same place in the room. For additional context, we have a very automated home - we use voice for lights all the time, and some devices (like the fireplace) as well. We listen to music almost constantly with 3 small kids.
The second chief complains isn't Show specific, but impacts all Echo devices - Calling & Messaging. I have a phonebook full of contacts, 95% of them I never talk to, but have for work, or an old colleague, or a family member I just don't talk to frequently. I have escalation lists for my job, which means some very senior contacts from my very large company. I can't filter any of these out on my Echo's, and with one small mess up can call any of them from any of our echo devices. I only have 1 person I want to call, but I can't restrict who is in the devices contacts. 4 year old is mistakenly heard for calling our CTO? Yup, it's going to give him a call at his house on his family's echo saying I'm calling. How did anyone agree this was a good idea?! To add insult to injury, I can't remove the contacts unless I call customer service!
That said, my kids and my niece/nephew love it when we video call. They all get around the Show and they like playing games with each other and just having a good time (age range is 2-6).
Another complaint which is rather minor is the lack of ability to press a button for the Echo to recognize your command. It's available on every other unit, except the show. You can only trigger the Show with a voice command. It's minor, but it is an annoyance.
I really wanted to like the show. Perhaps it's just my unit that has the voice recognition issue - I hope that is the case. The contact management aspect is crippling the feature and usability though. Every time I try to drop in or place a call, I have to be super careful with who it calls. I shouldn't have to worry about that! I should be able to only add those who I actually want to call or talk to.
So, what do I have to say that is good about the Echo Show? Nothing specific to the Show unfortunately. All my praise is applicable to the entire Echo lineup. I use it for shopping lists, to-do lists, weather updates, news, music, home automation, dropping in around the house (an internal intercom), and for some of the local store hours / information - though the last feature only works on a few "mainstream" stores / establishments. Some of the skills are pretty good, but I mostly use it for it's core functionality.
That about wraps up my long overdue review of the Echo Show. I hope you've found this helpful. If you have, please click the Helpful button below the review - It's anonymous!
Just like Apple, the packaging was very nice, lots to open and unwrap, all clean and dust free. The set up was okay, it took a while but my Wi-Fi is not the best so It could have just been personal reasons. And once it turned on I was like, “uhhhh what do I do now”. It was just a screen and nothing really happened besides a little video beforehand on what it can do. I started to ask it questions and downloaded different skills and what not and it became easier to use.
The quality of the audio is amazing, it gets very loud stays very clear. The 7in screen is also very high definition, as well as the 5MP front camera. I then downloaded the Alexa app and video chatted some people which was so awesome to do so in the kitchen as I was just cooking and cleaning, etc. It felt very futuristic.
Now if you’re looking for something mind-blowing and life changing this is not for you. This is a massive step for the Echo devices and I am very happy to own one. It’s enjoyable and easy to use. The more skills you download the more I found out it can do so much more than I really thought. I like the news apps and the sound making apps.
Aesthetically speaking it looks so sweet, clean and futuristic just sitting in my kitchen with the home screen always on and ready to be talked to. And I probably love that the most. Just a little "smart-home-TV-speaker" just chilling in my kitchen. This device and future ones have so much potential in the home and can really change the way we live. I really enjoy being an early adopter of technology to see which direction we are headed in and this is a great start. Amazon is seriously killing the game and I am so excited for their future! Another PLEASED customer!!
-The Alexa app, sorry to say, but it's absolute garbage. The UI is okay but it has a lot going on and it isn't too helpful. It's very slow and when you tap some settings it says it doesn't work, or check your connection, etc. Every option you press on the app must load and buffer which is very annoying. They really need to fix and update the app because that's where you manage 100% of what you're doing on your Echo Show.
- I wish it worked with Apple Music ha ha ha... wishful thinking. I know.
- I love the “Do Not Disturb” setting. You can turn it on/off from your Echo Show and the Alexa app. I don’t want friends/family video chatting (dropping in) on me drunk at 2:00 am when I am sleeping.
-I like that you can change the background home screen, but wish it was brighter. I can’t really see it too much.
- “Voice Training” never works for me and I want it to work!
-I turned on the voice purchasing feature and it’s easy to use. The only thing I do not like is it will show one item and then you must say Alexa next, Alexa next, Alexa next as it’s going through each option 1, 2, 3, etc. It’s a lot of work. You can just use the screen to swipe through the items but I want to use my voice not my fingers. Also, the password option is nice because you have those friends that come over and say “Alexa, order 10 Xbox’s and then your bill is $3,000.00 and it’s not funny…
-I added my work to the address list and it’s a great feature to show you the traffic and how long it would take to get to work. It also shows alternative routes on the same page. Very useful.
-I still use Amazon music everyday with the lyrics on the screen, very cool to watch.
-I downloaded a few games to play by myself and with others. It’s fun but not very practical sitting around a little box with people playing games on it.
-The video calling/dropping in is my all-time favorite feature. I use it all the time and my family drops in on me all the time and I’m like oh hello there! Awesome feature! But you need to be safe and careful with it. Make sure you read on what it does and how to turn it on/off for certain people.
YouTube is NOT supported anymore on the Echo Show AHHHHHHHHH! If you like to watch music videos, cooking lessons, etc or just free music in general you can't anymore.
UPDATED- (10/19/17)- **FINAL UPDATE**
**Here me out on this one. Due to features being removed, the app not working seamlessly with an iPhone and the lack of skills that actually will help someone with their day to day lives, I packed up my Amazon Echo Show and will not be using it furthermore.
-This is NOT by any means a bashing negative review full of hate, it’s a review by an honest regular tech user and someone that enjoys new technologies. The Echo Show has a long way to go and this is only generation 1. Think of it as the iPhone 1, or generation 1 of anything. Future improvements only make the product better, and that’s what I’m going to wait for. There are many skills that are not useful and more gimmicky so to speak, to have you download it and use it when it’s actually not improving your day to day life.
-The software needs some major upgrades that make it easy to use and navigate(The Echo Show and the Alexa App). With the removal of YouTube, there is no reason for me to have a screen because I will not be watching any other video content on it while sitting in my kitchen.
-The hardware of the device is great. The screen quality is HD as well as the high megapixel camera for video chatting. The speakers are crisp, loud and very clear.
-if I were to recommend this device to someone I would recommend it to someone that wants a nice quality speaker that you can use with your voice.