FAQ

Is this science fiction or is this real?

It looks like science fiction, but it's real. One day, seeing Prime Air vehicles will be as normal as seeing mail trucks on the road.

How will it work?

Amazon Prime Air is a service that will deliver packages up to five pounds in 30 minutes or less using small drones.

How are you going to ensure safety?

Safety is our top priority. Our vehicles will be built with multiple redundancies, as well as sophisticated “sense and avoid” technology. Additionally, through our testing, we will gather data to continue improving the safety and reliability of our systems and operations.

When will I be able to choose Prime Air as a delivery option?

We will deploy when and where we have the regulatory support needed to safely realize our vision. We’re excited about this technology and one day using it to deliver packages to customers around the world in 30 minutes or less.

What will the Prime Air delivery vehicles look like?

We are testing many different vehicle designs and delivery mechanisms to discover how best to deliver packages in a variety of operating environments. The look and characteristics of the vehicles will continue to evolve over time.

Where are you building and testing?

We have Prime Air development centers in the United States, the United Kingdom, Austria, France and Israel. We are testing the vehicles in multiple international locations.

How will Amazon integrate Prime Air vehicles into the airspace?

Safety and security are top priorities as we look to incorporate small drones into the airspace. We're working with regulators and industry to design an air traffic management system that will recognize who is flying what drone, where they are flying, and whether they are adhering to operating requirements.