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Amazon Prime VoD on PS3 not working

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Showing 1-25 of 34 posts in this discussion
Initial post: Apr 5, 2012, 11:29:07 PM PDT
I'm an Amazon Prime member, and have the Amazon app installed on my PS3, and linked my PS3 to my Amazon account. When I search a TV show/movie that's free streaming for Amazon Prime, it tells me I can buy the episodes on my PS3 and that it's free for Prime, but will not let me play anything via Prime.

An example is the Chappelle Show season 1. It says it's $1.99 an episode or free for Prime. When I click on it, it says it's $1.99 for the episode, and that it's free for Prime but won't let me click on Prime or click Play anywhere, my only option is to click Buy it Now.

Posted on Apr 6, 2012, 6:48:55 PM PDT
KT says:
I'm having the same problem...

Posted on Apr 8, 2012, 7:15:39 PM PDT
i am also having the same problem

Posted on Apr 11, 2012, 10:39:49 AM PDT
P. Richards says:
Same here. Cant find any fix for it.

Posted on Apr 15, 2012, 9:19:05 PM PDT
Kent Albert says:
I was able to stream but then bump in the night and now when I select an episode of anything it starts the circle thing then just goes right back to the amazon episode menu screen. This happens with movies or tv shows.

In reply to an earlier post on Apr 18, 2012, 10:52:47 PM PDT
Lane Meyer says:
I am having the same problem.. Everything was working fine, and then all of the sudden, it doesn't work. I just get a spinning circle, and no video streaming.. :(

Posted on Apr 20, 2012, 9:51:04 AM PDT
Lane Meyer says:
Hi guys, just thought I'd update on my situation.. Amazon VOD was working fine, then suddenly it wouldn't play or load any videos. I sent emails to amazon, with no reply, so I deleted the app from the PS3 and re-installed/re-registered it and now it is working fine. Hope that helps anyone else here.

In reply to an earlier post on Apr 22, 2012, 12:10:09 PM PDT
Kubricker says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

Posted on May 24, 2012, 5:14:01 PM PDT
JessLyn says:
Anyone find a resolution for this? I've unregistered and re-registered our PS3 but it still won't recognize that I am a prime member, very frustrating.

In reply to an earlier post on Jun 1, 2012, 8:56:38 PM PDT
Denise Rogge says:
Same here, and it's specific to the ps3. Plays fine on my kindle fire.

Posted on Jun 4, 2012, 12:26:20 PM PDT
Drweb says:
Add me to the list of very unsatisfied customers. Will not play ANY prime TV shows. Used to play prime movies and now that is hit and miss, too. Why has Amazon not seen fit to address this issue?

In reply to an earlier post on Jun 4, 2012, 8:30:57 PM PDT
geauxgirl says:
Whoo-hoo! Thanks, M. Parmer -- this solved my problem :)

Posted on Jun 18, 2012, 11:08:03 AM PDT
mdford1973 says:
I am having the same issue.

Posted on Aug 19, 2012, 7:09:05 PM PDT
Aquawoman says:
I am a Prime member and am trying to stream to my laptop with NO success... Has anyone managed to do this?

Posted on Sep 11, 2012, 12:06:54 PM PDT
I also just get the spinning circle and it works fine on my kindle fire

Posted on Sep 11, 2012, 9:22:23 PM PDT
Drweb says:
The simple work around, at least for me, was to just uninstall and reinstall it. Has worked fine every day since my post back in June.

Posted on Jan 25, 2013, 8:06:42 PM PST
I've tried un-registering and re-registering, but no luck. Is there any solution?

Posted on Feb 13, 2013, 6:26:29 AM PST
I've tried re-installing an re-registering with no success.

Posted on Feb 13, 2013, 9:07:05 PM PST
Mr. B says:
Yep. Getting the nice big splash screen for Downtown Abbey and a beautiful little spinning wheel that just goes and goes and goes. From the history of this problem. this service wasn't ready for primetime. Still love Amazon, but it's got to be pretty embarassing for them.

Posted on Feb 16, 2013, 1:04:45 AM PST
HOw do I accept the terms for adding my device on the stream page? I do not anywhere where i am able to do so

Posted on Mar 29, 2013, 4:02:09 PM PDT
DBL says:
My PS3 has the same problem, locks up, gets the 'circle' in the center of the screen and sits forever without progressing. When I hook up my laptop to the TV via HDMI and stream Amazon VOD, I have absolutely no problems.

Posted on Mar 29, 2013, 8:57:45 PM PDT
Our Amazon prime is not working on our xBox, ipads or computer. Is there a problem with the system tonight?

Posted on May 19, 2013, 10:45:56 PM PDT
[Deleted by Amazon on May 19, 2013, 11:35:21 PM PDT]

Posted on Jun 20, 2013, 5:23:16 PM PDT
I have the same issue. Constant loading circle.

Posted on Jul 29, 2013, 9:59:28 AM PDT
Last edited by the author on Jul 29, 2013, 9:59:58 AM PDT
Just installed on PS3 and having the same problem. Will this ever get fixed?
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Participants:  32
Total posts:  34
Initial post:  Apr 5, 2012
Latest post:  Jan 11, 2016

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