What a nightmare! Gift card arrives, I peel off sticker to check balance, and find out my $200 gift card has a zero balance. Call customer service, three reps put me on terminal hold after finding out they have one very angry customer who doesn't want to hear about "we'll escalate this to our gift card team". After hours on the phone with people I cannot understand because they don't speak English very well at all, their solution is to send me a new card. Too bad I needed it as a gift today!
Update: new card arrived, and it also shows a zero balance. Customer service rep says THEY see a $200.00 balance on their systems, to which I reply: "The person to whom I give this is going to do the EXACT same thing I did, which is to check the balance and discover it is ZERO!" Amazon's systems are clearly broken. What a disaster. Hey Jeff Bezos, put one of your 45 personal assistants on this and get it fixed!
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| Customer Rating | (69121) | (41392) | (81220) | (29788) | (9229) | (4978) |
| Price | $25.00 | $25.00 | $10.00 | $50.00 | $50.00 | $25.00 |
| Sold By | Amazon.com | Amazon.com | Amazon.com | Amazon.com | Amazon.com | Amazon.com |
| Content Type | gift_box | gift_box | sleeve | gift_box | gift_box | gift_box |
| Denomination | 0 | 0 | 0 | 0 | 0 | 0 |
| Design Name | Amazon Mini Prime Envelope Tin | Birthday Cupcake Tin | Black and Silver Mini Envelope | Birthday Pop-Up Box | Premium Mint and Gold Box | Yellow Swirl Box |
| Format | Plastic Gift Cards | Plastic Gift Cards | Plastic Gift Cards | Plastic Gift Cards | Plastic Gift Cards | Plastic Gift Cards |
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Customer reviews
Top reviews from the United States
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Reviewed in the United States on July 29, 2017
Gift Amount: 0Design Name: Black Gift Box - "A" SmileVerified Purchase
It's very embarrassing to give a gift that is ends up being totally useless. I guess I am now starting the process ...
Reviewed in the United States on May 13, 2018Gift Amount: 0Design Name: Black Gift Box - "A" SmileVerified Purchase
Reviewed in the United States on February 1, 2017
Gift Amount: 0Design Name: Black Gift Box - "A" SmileVerified Purchase
Reviewed in the United States on May 30, 2017
Gift Amount: 0Design Name: Black Gift Box - "A" SmileVerified Purchase
Reviewed in the United States on February 3, 2017
Gift Amount: 0Design Name: Black Gift Box - "A" SmileVerified Purchase
Reviewed in the United States on August 13, 2017
Gift Amount: 0Design Name: Black Gift Box - "A" SmileVerified Purchase
Reviewed in the United States on December 3, 2018
Gift Amount: 0Design Name: Mini Amazon Shipping Box - "A" Smile WhiteVerified Purchase
Christmas Tree Ornamemt
By Justin on December 3, 2018
High quality little box! Makes a great Christmas Tree ornament!!!
By Justin on December 3, 2018
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