I agree - it's kind of disappointing. I hope it's only a temporary lull in performance - this is the only time I've had issues with them. Amazon is and probably always will be my preferred online shopping site, but I'm not sure I'll be ordering video game stuff anymore. It seems like every game I've pre-ordered gets its delivery pushed back. Zack & Wiki, LoZ: Phantom Hourglass, now possibly Mario Galaxy have had shipping dates well past the in-store date.
I'm with you all. I placed several pre-orders at Amazon and none of them have come anywhere close to on time. They keep pushing back the dates and not telling me till after it was supposed to be at my door. I would cancel my pre-order's now but I want to use up my gift certificate so I'm stuck waiting two weeks for a game they told me I would have by wednesday. I hope Amazon is reading because I will NEVER again pre-order from them and I will ALWAYS recommend my friends and family to go somewhere else from now on.
I won't be ordering games from amazon anymore . The last couple years they have been slow and a couple of my packages were in such bad shape with lousy packing when I recieved them I had to ship them back . I too hope amazon is paying attention to these post . Good luck to everyone !
BN is too expensive and charges tax. I agree Amazon is horrible, horrible with pre-orders even with DVDs and HD DVDs. I ordered Shrek the Third in Sept, it comes out tomorrow and with Prime, is set to ship tomorrow for arrival on Thurs. Why didn't this ship on Fri or Mon for a Wed arrival? I am just really annoyed about this and the coin fiasco.
I've been told by several CSR's at Amazon, that the only way to get them to change is to complain! Please take a few minutes to write Amazon a note to express your dissatisfaction. If enough people complain, maybe the will listen! I to have prime and pre-order for no taxes and free shipping. They are getting worse and worse however with video games. They have no excuse for Mario Galaxy as most retailers have had this in stock and ready to go out for quite a few days.
I'm not going to be bothered to complain to Amazon's email. I will just never get pre-orders from them again and I urge others to do the same. They will figure out that no one is pre-ordering anymore and maybe they will try to do something about.
At the beginning of the year, I had about 12 preorders with Amazon. Because of increasing delays with each one, I've only ended up with 3 out of the 12. I've gotten 6 others through Gamestop since you are at least guaranteed your preorder copy on the in-store date.
I'm irate. I just got off the phone with Amazon and they are no help! Why is the date changing? How can I trust that Rock Band will arrive on time? I never get that excited about a game, but this just really ticks me off. I recommend everyone call them (there are no wait times) and speak their mind.
I talked to Amazon as well. I had paid One-Day Shipping, and they refused to refund it even though it will not come tomorrow. I told them I would take my business elsewhere, so I canceled my order, and got it at GameStop for less than I did here and I will get it even sooner.
I preordered a ds game in Sept one year on https://amazon.com. It was supposed to come out in Nov. A week before the release they said the arrival date would be February. I was getting the game for my young niece for Christmas. Needless to say, I canceled it, bought in a store and never ordered a video game or any other hot item on amazon.com for Christmas.
Yes, I just canceled my order as well, and ordered from Gamestop. Amazon was still saying the 16th was the shipping estimate, and the 20th-24th for delivery. Plus, no one could give a straight answer on whether the bonus came. So I hopped over to Gamestop, and it still said you get the bonus, and it usually ships within 24 hours. I chose 3-day, which is a bit more expensive than the shipping I had chosen with Amazon, but at least now, I should get it a week sooner, and with the coin.
Cancelled my order last night, and went with eStarland. $46 and some change, so I could afford 2 day delivery, which made my new total less than Amazon, and I'll probably get it sooner... I went to Wal-Mart last night (only place open after I realized my order had changed), and they didn't even have them out yet, so that was a disappointment. Anyway, Amazon needs to get with it on this front. I'll still purchase from them, but not video games.
I really don't care about the Coin or whatever, that doesn't really mean anything to me, but I am very disappointed that Amazon.com changed my ship-by date to Nov 16th, which means it won't arrive until the 20th at the earliest, if that ship date stays the same. I could live with that, but seeing how they have changed the date once, I don't know what is stopping them from changing it again. Sorry Amazon, but if I see it out at Target or Walmart when I run some errends today, I'm buying it there and cancelling my order here. This is just plain ol' deception, and I thought Walmart had sketchy ethics. I am passing the word to say "NO" to Amazon in the future, especially with pre-orders. Sorry Amazon, but you did this to yourselves!