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Strap Broke After 1 minute of Usage!
on May 9, 2013
The plastic clip on one end of the shoulder strap broke at the swivel joint less a minute after I carried the case on my shoulder. The case fell on the hardwood floor with my Canon 6D w/ a 24-10mm zoom lens in it. Fortunately the case was zipped up otherwise it would totally ruin my day. I owned many backpacks, messenger bags, tote bags... but never had one failed like that. I hate to return things besides I would like to use the case for my trip this weekend. Thus, I replaced the broken strap with one from on of my old camera bags so that I can use it for the weekend. Then I found out this case is awkward to carry. First of all, the plastic loops on the case are too wide so the clips on the strap constantly shifting back and fore as I walked. Secondly, the placement of loops on the case is perfect for an empty case. However, after I put my DSLR camera in it the cg of the loaded case shifted closer to the back of the case. The loaded cased then tilted with the nose of the case constantly rubbing against my hip and the top of the case tilt away from my body. With the shifting of the clips, it makes the case feel larger then it is and awkward to carry.
After looking closely at the product my assessment is that the case itself is well made but the plastic pieces are a different story. I examined the failed surface of the plastic clip. Almost half of the fractured surface was covered with pores (air pockets or dirts). With today's plastic injection molding technique so common and well developed, those plastic parts must come from a factory with very poor quality control of the material handling and molding processes. Although I replaced the strap with one that I can trust, what about the plastic loops on the case. Next time I might not be so lucky if one of them fails on me. My $2,000 camera equipment could be ended up in the bottom of an ocean or a canyon. So I decided to return it for a refund. I brought hundred of items from Amazon over the years and I have never returned one because I didn't like it until now. The irony is that this case is made by Amazon itself so I am disappointed.
No. I would not recommend this product to anyone unless Amazon improve the quality of the plastic parts and reposition and redesign the loops on the case.