Add to your order
-
Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary) -
24/7 support when you need it. -
Quick, easy, and frustration-free claims.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
- Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like laptops, game consoles, and TVs, to major appliances, sporting goods, tools, toys, mattresses, personal care, furniture, and more.
- Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
- Past and future purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
- Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
- No hidden fees. For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
Add to your order
-
Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary) -
24/7 support when you need it. -
Quick, easy, and frustration-free claims.
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Amazon Basics Standby UPS 400VA 255W Surge Protector Battery Power Backup, 6 Outlets - Black
Purchase options and add-ons
| Brand | Amazon Basics |
| Voltage | 120 Volts |
| Color | Black |
| Item Weight | 3.8 Pounds |
| Form Factor | Compact |
About this item
- Standby uninterruptible power supply (UPS) with 400VA / 255W battery backup; ideal for home networks, IoT devices, and home entertainment devices
- 6 outlets total (NEMA 5-15R), consisting of 3 surge-protected outlets and 3 surge-protected/battery-backup outlets
- Protects electronic devices during a power surge; provides reliable power, keeping devices powered during short outages and powered for long enough to shut down properly during extended outages
- Small compact size integrates easily into any home or office environment; 5-foot cord with NEMA 5-15P right angle and 45-degree offset plug (120V - 50Hz / 60Hz)
- Note: Power management software is available for download in the "Product guides and documents" section of this page
- Note: Please check the total device power consumption when applying battery backup outlet; for optimal system performance, keep the load below 80% of the unit's rated capacity
4 stars and above
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the ease of installation with the uninterruptible power supply. They say it's straightforward and easy to use. They appreciate the compact size and weight, saying it'll protect your equipment from electrical surges. However, some customers have reported issues with auto-restart and battery life. They mention that the unit does not auto restart after long power outages and requires manual restarting. Customers also have concerns about the noise level.
AI-generated from the text of customer reviews
Customers like the value of the uninterruptible power supply. They say it's a solid investment and a great unit that saves them money.
"...These eliminate that.These are a very inexpensive way to give you a moment to close out what your working on and properly shut down whatever..." Read more
"...The price was fair and I really like their, "Backed by an AmazonBasics limited 1-year warranty, including the battery; $75,000 connected equipment..." Read more
"...Overall, so far it is looking like a good value for the money if you make sure to load it within it's capacity rating...." Read more
"...I think this is a good value considering it's just a Cyberpower rebadge and that it tends to work with open source software in addition to coming..." Read more
Customers find the installation of the uninterruptible power supply straightforward, and the eight outlets provide ample connectivity. They also say the configuration software is decent and simple. Customers also mention that the user manual provides clear instructions and the Amazon UPS software is user-friendly. Overall, they say the product is ready to use and is trouble-free.
"...Simple plug and play install. I highly recommend." Read more
"...It was easy to get set up. The unit does exactly as it is supposed to do...." Read more
"...5/23/2024: I received the replacement batteries today, and installing them is easy...." Read more
"...Easy to set up, just plug in, one button push, and forget about it." Read more
Customers are satisfied with the weight of the uninterruptible power supply. They mention that it's compact, lightweight, and does not require too much space. Some say that it fits the bill perfectly and is small enough with enough plugs to put those types of essentials on it.
"...This product is very good quality, and built compact and has plenty of outlets, with warning lights and sounds so your aware of your power/time that..." Read more
"...For a $45 unit I’m not expecting much, but let’s dig in. The unit is tiny, nice thick power cord with a right angle feed...." Read more
"...The design is compact and unobtrusive, easily fitting under my desk without taking up too much space...." Read more
"...And then have some other stuff plugged in on the surge side. Nice size, likely a 12 volt 5ah battery inside although I didn’t check...." Read more
Customers are mixed about the performance of the power supply. Some mention that it works well, keeps things working, and is satisfied with its performance. However, others say that it fried after a surge and no longer works. Some say that the battery outlets wouldn't work and that it started failing after about 3.5 years.
"...The unit is working perfectly again. I have the router, Tablo, and Blink plugged into the battery-backup side...." Read more
"I have this since 2019. Now it doesn't work but that is totally understandible. The battery got old...." Read more
"...In our case…power flickers on our internet modem. This keeps things working without the 3-4 minute power cycle and boot up back to the internet..." Read more
"...All the equipment connected to it was fried after the surge and no longer works...." Read more
Customers are mixed about the quality of the uninterruptible power supply. Some mention it's well built, reliable, and has robust surge protection. However, others say that it was damaged when they received it and that it fried itself and the equipment connected to it.
"...The battery apparently was failing because the unit would shut off and/or beep at random times. Bought a replacement battery from another retailer...." Read more
"...Standby UPS 600VA 360W Surge Protector Battery Power Backup has held up well. It was easy to get set up...." Read more
"...All the equipment connected to it was fried after the surge and no longer works...." Read more
"...Plastic finish is pretty good...." Read more
Customers are dissatisfied with the battery life of the power supply. They mention that the power goes out more than ever, the battery is dead after 40 minutes, and the unit will run out of power shortly. Some say that the battery barely lasted 3 years.
"Purchased in 2018. The battery apparently was failing because the unit would shut off and/or beep at random times...." Read more
"...The power goes out more than ever and we are literally so connected now that many times a a day I think I would rather have internet than water!..." Read more
"...your laptop goes into battery save and uses its battery its great for short power outage and this device charges fast in 2 hours its mostly charged" Read more
"...kicked on and kept my internet-router working for a bit, but power was out for hours, so eventually the UPS ran out of power...." Read more
Customers are dissatisfied with the noise produced by the power supply. They mention that it loudly beeps every time the PS5 is connected, it starts beeping every minute, and it has an audible buzz when plugged in. Some say that the battery alarm beepers and hums ever so slightly when a power failure occurs.
"...Very annoying! There is a way to turn it off or you need to check the manual. I wish it was off by default." Read more
"...just be my unit, when I plugged it in, I get a faint, but audible transformer buzz from it...." Read more
"...mode with the battery removed while the unit is enabled with loud disapproving noises...." Read more
"...about 50 minutes before the low power beep, once every 1/2 second, began to sound. I was hoping I could get at least 2 hours out of it...." Read more
Customers are dissatisfied with the auto-reset of the power supply. They mention that it does not auto-start after long power outages and requires manual restarting. Some customers also report that the unit does not come back on again after an outage unless it is reconnected.
"...as I want it for a router & modem and it would be a pain if it does not auto restart...." Read more
"...The known fault is the inability to reset itself after power recovery so long as the battery is drained...." Read more
"...Now it works as well as it ever did.New note: It does not come back on again after an outage unless it is reconnected to AC power...." Read more
"...The software is a plus, but the lack of auto-restart is possibly a negative...." Read more
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Here is the specs on the battery inside LEOCH CPS3.6-12 (12V2.9AH). LEOCH Battery Company Sealed Lead acid battery. It has to be replaceable!!!
It has worked for me for a long time. I recall the UPS in my application lasts about 10 minutes but that depends on the load and the battery life you have left.
With this and as we get older we have decided to have a generator installed at our house. Last summer our electricity went out in June. Louisiana heat in June is no joke. Pushing 60 is also no joke. Pushing 60 with 104 heat index may make you not see 61.
My wife and I fled to another city. My sister and her husband stayed in their home.... for three days with no electric. It's one of those things. You always feel like it'll come back on in another hour... or by dark, by midnight... first thing in the morning.
By the time three days went by my poor sister would have been in tears but she was so dehydrated she couldn't cry. (yes she could have come to Dallas with us but they declined) Everyone affected had every bit of perishable food ruined. So after days with no electric... once it comes on the grocery stores also had no power... then it took a few days after power for them to get deliveries and then the stores were gutted for a solid week. The whole ordeal from power outage to power on to throwing out food to purchasing new food to back to normal was no kidding two weeks. It was awful and I wasn't even here. We fled. We are very fortunate to have another home in another state. All our food was ruined but we purchased food locally at our other home in Texas and just brought it back in coolers.
I say all that to say this. I purchased three of these Amazon UPS systems for our home. We are having a whole home generator installed. These power our modem our router and three of our Amazon EERO modules throughout our home.
In the past as soon as the power goes out it's internet out.
Now with these installed the power to those items goes through the battery. When the power goes out the things plugged in continue to work until the battery dies. I tested this. I have ATT fiber internet. I use Amazon EERO (which are amazing by the way) for my router with three additional modules for mesh coverage. My testing concluded that with just these items on the battery the Amazon UPS will give you about 1:45 before the battery dies and you now have no internet. It takes our new generator about 1 minute to sense a power outage, start and then put power back to the house. In this case our internet will never go down. In the past even with a split second surge it would take about 5 minutes for everything to come back online. These eliminate that.
These are a very inexpensive way to give you a moment to close out what your working on and properly shut down whatever is plugged into it. Simple plug and play install. I highly recommend.
This warranty is a joke. We had a power surge in our building and most of the UPS's worked as intended, however there was 1 that did not. All the equipment connected to it was fried after the surge and no longer works. Over $900.00 of equipment was destroyed (all of which was ordered from Amazon). I just wanted a credit I could, gift card, something! I had serial numbers and images of the equipment and everything. I immediately contacted customer support and told them that I wanted to submit an issue/claim under the "Backed by an AmazonBasics limited 1-year warranty, including the battery; $75,000 connected equipment guarantee."
I had to continue to reach back out to Amazon Customer Support 3+ times, each time they told me someone would follow up with me within the next 3-5 business days on my warranty claim. I spent a total of 4-5 hours (spread out over multiple days) of my time emailing, chatting over the phone, sending pictures, chatting online and still nothing has happened. I have continually been ignored and have been given false promises of, "I will PERSONALLY call you back on (x) date to follow up with you on this issue." Then, after no phone call or follow-up, I would email them back, only to have a different person respond and tell me to call Amazon Customer Support (which means I would start from scratch and have to tell my story all over again and go through the same steps). The continuous false promises and disregard (whether intentional or not) is beyond frustrating - especially when you buy the device because of the warranty that is promised.
I am a regular user of Amazon services, but I'm very disappointed with the way this situation was handled and I feel that I have wasted my time and have been ignored multiple times.
Not a product I would recommend buying.
Top reviews from other countries
Shut down my Synology DS220+ connected the the USB CABLE that came with this UPS.
Booted up the NAS.
And it detected it.
Working well so far.
Reviewed in Canada on March 31, 2024
Shut down my Synology DS220+ connected the the USB CABLE that came with this UPS.
Booted up the NAS.
And it detected it.
Working well so far.
Reviewed in Canada on January 28, 2024













