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Andrew M. Cuomo

American Crisis: Leadership Lessons from the COVID-19 Pandemic Hardcover – October 13, 2020

by Andrew Cuomo (Author)

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NEW YORK TIMES BESTSELLER • Governor Andrew Cuomo tells the riveting story of how he took charge in the fight against COVID-19 as New York became the epicenter of the pandemic, offering hard-won lessons in leadership and his vision for the path forward.

“An impressive road map to dealing with a crisis as serious as any we have faced.”—The Washington Post

When COVID-19 besieged the United States, New York State emerged as the global “ground zero” for a deadly contagion that threatened the lives and livelihoods of millions. Quickly, Governor Andrew Cuomo provided the leadership to address the threat, becoming the standard-bearer of the organized response the country desperately needed. With infection rates spiking and more people dying every day, the systems and functions necessary to combat the pandemic in New York—and America—did not exist. So Cuomo undertook the impossible. He unified people to rise to the challenge and was relentless in his pursuit of scientific facts and data. He quelled fear while implementing an extraordinary plan for flattening the curve of infection. He and his team worked day and night to protect the people of New York, despite roadblocks presented by a president incapable of leadership and addicted to transactional politics.

Taking readers beyond the candid daily briefings that became must-see TV across the globe, and providing a dramatic, day-by-day account of the catastrophe as it unfolded, American Crisis presents the intimate and inspiring thoughts of a leader at an unprecedented historical moment. In his own voice, Andrew Cuomo chronicles the ingenuity and sacrifice required of so many to fight the pandemic, sharing the decision-making that shaped his policy as well as his frank accounting and assessment of his interactions with the federal government, the White House, and other state and local political and health officials. Real leadership, he shows, requires clear communication, compassion for others, and a commitment to truth-telling—no matter how frightening the facts may be.

Including a game plan for what we as individuals—and as a nation—need to do to protect ourselves against this disaster and those to come, American Crisis is a remarkable portrait of selfless leadership and a gritty story of difficult choices that points the way to a safer future for all of us.

Print length

320 pages
Language

English
Publisher

Crown
Publication date

October 13, 2020
Dimensions

6.38 x 1.01 x 9.49 inches
ISBN-10

0593239261
ISBN-13

978-0593239261
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“It is a book unlike anything ever written by a governor before because no one has lived through and managed the crisis that he has.”—Lawrence O’Donnell

“The hero that America never realized it needed until he was on our television screens every night . . . has taken his talents to the page.”—Entertainment Weekly

About the Author

Andrew Cuomo was the 56th Governor of New York. He is the author of All Things Possible: Setbacks and Success in Politics and Life and Crossroads: The Future of American Politics.

Excerpt. © Reprinted by permission. All rights reserved.

Introduction

I normally don’t turn off my cellphone when I sleep, because the work of being governor is literally twenty-four hours a day, and the phone pings all night long. If I’m really tired, I will turn it off, but that doesn’t mean people can’t get me; it’s just harder. My office phone is always answered, at night by a New York State trooper. Callers must convince the trooper that their issue is really important. Some troopers are easier to convince than others. Some troopers decide that it’s safer to put all callers through, but as I joke to my team, those troopers learn quickly that it is not in fact safer when they are then assigned to different duties.

When my cellphone rang late on March 1, I hadn’t turned it off, but I didn’t get to it in time. Moments later, the landline rang. It was Melissa DeRosa, secretary to the governor and my top aide. Brilliant, tough, indefatigable, and widely respected, she is the quarterback on my team and is responsible for managing all the pieces.

“Governor, I’m sorry to stalk you with the multiple calls, but we just received a confirmation from Wadsworth.” This was the New York State Department of Health’s lab in Albany. “New York has its first case of coronavirus—a health-care worker who just returned to New York City from Iran. We believe the incident is isolated. I have Dr. Zucker on the other line. Can I conference him in?”

“Please put him through,” I said.

As the state health commissioner, Dr. Howard Zucker, began to run through the patient’s background, symptoms, and literal steps taken between landing at JFK airport and reaching her apartment in Manhattan, it seemed as though white noise washed over the line. I couldn’t prove it, but I knew this wasn’t New York’s first coronavirus case. And I knew the country wasn’t prepared.

The good news that night was that this was a fairly straight-forward case, which would hopefully not cause great public alarm: The thirty-nine-year-old woman had traveled to Iran to provide health services and returned to New York feeling ill, but she knew to take precautions and did not come in contact with many people. She had been traveling with her male partner and had worn a mask. She took an Uber from the airport to her apartment and then called ahead to the hospital to make arrangements to be tested. In many ways it was the best-case scenario: an informed health-care worker who did the right thing.

However, even this single case in the state of New York presented complications and foreshadowed what was to come. What flight did she take? Could she have infected people on the plane? Who was responsible for contacting all the passengers on the flight? How about the Uber driver? Were the proper precautions taken at the hospital? These were the operational issues that we would need to figure out and standardize quickly, and they were mind-boggling when we considered the volume of cases we could anticipate given what we already knew about the virus.

A few weeks earlier, we had received the first taste of what was to come. On February 6, I was sitting at my desk in my New York City office at 633 Third Avenue in Manhattan working on a speech. My director of administration, Stephanie Benton, came in because I had an important call. Stephanie organizes the executive chamber operations and has been with me since I started as attorney general, fourteen years ago. She can juggle ten balls at a time and always does it with a smile. I am fully aware that my ability to function and get things done is dependent on Stephanie and the strong team around her.

On the phone line was Rick Cotton, the executive director of the Port Authority of New York and New Jersey, a powerful agency that operates bridges, tunnels, and airports, as well as the Port of New York. Rick called to tell me that federal Department of Health and Human Services (HHS) officials had contacted him about passengers on a cruise ship nearby who they believed were positive for COVID-19. HHS wanted to dock the ship at a Port Authority facility and New York to take charge of the patients.

The novel coronavirus—formally the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), which is the virus that causes the disease we’ve come to know as COVID-19—was at that time thought to be largely contained in China, with a few scattered cases in Washington and California. But this was the first case that would come knocking on New York’s door.

When the call came in, the Ebola crisis from years earlier flashed in my mind—how we handled it, what went right, and what went wrong. In 2014, a health-care worker who had been helping out with an Ebola outbreak in Africa returned to New York after having contracted the disease. He rode the subway, ate in a restaurant, and visited a bowling alley before he knew he was sick. People got scared. Governor Chris Christie of New Jersey and I held a joint press conference, because we shared control of the Port Authority, to announce a policy to screen people at the airports and, if necessary, quarantine them. When another health-care worker arrived at Newark airport, also returning from Africa, airport officials ordered the woman held in quarantine in a tent at the airport, where she was given nothing more than granola bars and a cellphone, which she quickly used to call CNN. We hadn’t forgotten the pitfalls of forced quarantine.

As would happen again and again over the course of this emergency, dozens of questions flooded my thoughts: What if the patients said they wanted to leave? What was the Department of Health’s authority to hold patients? If patients agreed to come with us, where should we bring them? Do they need a hospital? Do the hospital and medical staff need to take special precautions? If we are quarantining them in a hotel, do we have the legal authority to force them to stay? Can they leave the hotel room at all? How do they get meals? Can housekeeping staff enter the room? What medical assistance do they need? How long will they be sick?

Product details

Publisher ‏ : ‎ Crown; Illustrated edition (October 13, 2020)
Language ‏ : ‎ English
Hardcover ‏ : ‎ 320 pages
ISBN-10 ‏ : ‎ 0593239261
ISBN-13 ‏ : ‎ 978-0593239261
Item Weight ‏ : ‎ 1.25 pounds
Dimensions ‏ : ‎ 6.38 x 1.01 x 9.49 inches

Best Sellers Rank: #411,698 in Books (See Top 100 in Books)
- #128 in Forensic Medicine (Books)
- #2,107 in Political Leader Biographies
- #5,022 in Leadership & Motivation

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4.5 1,855 ratings

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Andrew M. Cuomo

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ABOUT THE AUTHOR

Andrew Cuomo is the fifty-sixth governor of New York, serving since 2011. He is the author of All Things Possible: Setbacks and Success in Politics and Life and the editor of Crossroads: The Future of American Politics.

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1,855 global ratings

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Very engaging; inspiring; reflective; informative

Reviewed in the United States 🇺🇸 on January 15, 2021

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As someone working for the contact tracing initiative in the Finger Lakes Region of New York State, I have to say, this was powerful read. Very engaging; inspiring; reflective; informative.

On a general level, It gives the reader a general sense of the pandemic response in NY. The struggles of enacting such a response, building the channels of communication, taking executive action and making tough decisions, negotiating with the Federal Government, gathering the experts and the resources necessary for architecting a public health response never seen before in the US, and developing resources and channels through which this information can be disseminated and shared with each and every New Yorker.

On a deeper level, it conveys the struggle of enacting this response, the challenge of uniting the NYS’s labs, hospitals, schools, county governments and local health departments, as well as the challenge of bringing these governmental bodies, businesses, NGOs, and communities together in light of such political polarization, particularly as it relates to arbitrary opinions on the seriousness of the pandemic and the need for such a response in the first place.

As a community member, and someone working day and night it seems, engaged in the COVID19 Contact Tracing efforts here in the Finger Lakes Region of New York, I can see these challenges first hand. I can feel the push back of the communities and the disconnect of various government and non governmental organizations. I can see the challenges faced by many local business and community members trying to keep afloat in the midst of this global pandemic and a destabilizing economy. But I can also hear the voices of those who are thankful for our efforts in informing them of their exposure to this deadly virus, even though we were 10 days too late. 10 days too late because of numerous reasons— Holiday gatherings, sports bar gatherings, influx of travelers, insufficient mask wearing, insufficient social distancing, and ultimately an exponential increase in cases. An exponential increase in cases means an increased need for staff. Increased need of staff means training, time and resources. All things that the virus disregards during exponential transmission. I see the outbreaks occurring in nursing homes and in hospitals. We hear the number of deaths is growing by the day, nearly 400k and counting (01/13/21). But what we don’t really tend to see, is the Whole picture. All of these bits and pieces of information working in tandem to give us That larger picture. Well, in some respects, I think this book does exactly that. But in others, you have to live it to see it. Really.

I urge everyone to keep up the great work. Social distance. Wear a mask. Wash your hands regularly. Keep your friends and family safe... I’d say close, but right now, the further the better. And please, stay informed, stay engaged and we can certainly beat this together.

4 people found this helpful

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Ange

Gripping and informative. Great read.

Reviewed in the United States 🇺🇸 on November 9, 2020

Verified Purchase

For many of us, Governor Andrew Cuomo's daily briefings were a lifeline when the pandemic began. It was something to look forward to, to get you up in the morning when things were so bleak. You knew someone was fighting to give you as accurate, up to date information as was available.
Because this is a novel coronavirus, it was a moving target and information was rapidly changing but, you knew that you were getting the unvarnished truth even as the federal government was downplaying the virus at every turn.
New York was hit so hard by Covid-19 and it was devastating to watch but, the team that Governor Cuomo surrounded himself with painstakingly put together the most effective Blueprint to combat this virus in the nation. The leadership that Governor Cuomo exemplifies, is apparent in every gut- wrenching decision he had to make for the state of New York.
The humanity and humor were necessary coping mechanisms that helped me personally because the enormity of the situation and the confluence of racial injustice, protests, politicization of mask wearing, the polarized country, the election, and general insanity that was overtaking the US required the release of pent-up angst. The infection rate and death toll rising constantly in the background.
Governor Cuomo's family is present throughout this journey and his love for them is a common theme throughout.
His love for New York and this nation is why he will keep fighting this virus until Covid-19 is history.
The antidote until a vaccine is viable is that caring about each other means sacrificing for each other, and to wear a mask may save someone's life. If we do the minimum, we can keep each other safe. If we do that then #LoveWins.
This is a must read about the incredible journey, as it happened, in his own words.

12 people found this helpful

Helpful

Mr. Andrew Cuomo shares his leadership style and lessons from Covid-19 in AMERICAN CRISIS

Reviewed in the United States 🇺🇸 on December 13, 2020

Verified Purchase

Of course I knew who Gov. Andrew Cuomo was before reading AMERICAN CRISIS, however, through 2020 I was able to see him in action, dealing with tragedy, extraordinary challenges and lessons learned. They all come together in the book AMERICAN CRISIS. I came at this book not because of politics. It struck me that he was able to learn as the pandemic spread and take action, even if it seemed he had to go it alone.

This book takes us also into the disparities that exist outside of the pandemic, how some are impacted in ways others are not, and what we have to do in order to make sure that no one feels alone or forgotten.

Is there criticism of the President? Yes, however, it is done based on what the Governor sees as a lack of leadership that led him to take steps outside of what the federal government was doing. This book for me is not just a record of what we experienced in 2020 with the pandemic. It's a reminder that when things get tough what we can do together.

3 people found this helpful

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Mavericklady

Honest true account of what happened

Reviewed in the United Kingdom 🇬🇧 on November 3, 2021

Verified Purchase

Haven’t fully read the book but so far honest account of the day by day events in NYC where Corvid hit the US first. I watched Andrew Cuomo every day when he gave his briefing & the book American Crisis corresponds honestly with that. I do wonder how many more of us would have been victim to the virus if the Governor of NYC Andrew Cuomo hadn't stepped forward while all the rest of leaders were living in denial.
My only complaint which has nothing to do with the book. Royal Mail delivered to the wrong address!

Martina

Challenging times in leadership

Reviewed in the United Kingdom 🇬🇧 on May 25, 2021

Verified Purchase

Gives a really good understanding of how challenging it is to be a leader in this pandemic. Every decision can cost lives or save them and the book gives a sense of how hard it was to make those choices; sometimes they revealed to be the right ones, other times the wrong ones. Still I admire the courage of exercising leadership during times like these.

One person found this helpful

DJ

Great read

Reviewed in the United Kingdom 🇬🇧 on December 5, 2021

Verified Purchase

Still relevant.

Mary Jane

It seems to be a good book

Reviewed in Canada 🇨🇦 on October 15, 2020

Verified Purchase

Can’t wait to read this

4 people found this helpful

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